Royal Stoke University Hospital

01782 715444 Newcastle Road , Stoke-on-Trent, Staffordshire, ST4 6QG
http://www.uhnm.nhs.uk

4 out of 5 stars

Based on 237 ratings for this hospital

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Overview

Royal Stoke

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For information about Safe Staffing Levels click here.

For information about Quality and Safety click here.

Contact details, map and directions

Royal Stoke University Hospital

Tel: 01782 715444

Address: Newcastle Road, Stoke-on-Trent, Staffordshire, ST4 6QG

Website: http://www.uhnm.nhs.uk

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Departments and services

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Latest news

Latest News

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Last updated on 12 January 2016.

Quality of service at Royal Stoke University Hospital

Care Quality Commission inspection ratings

% of registered nurse day hours filled as planned (Hospital)

92% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

97% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

91% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

108% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

1.38% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

7.19% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

97%Patients recommend this hospital. 2533 responses

Friends and Family Test score: A&E

61%Patients recommend this hospital. 1213 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

84%staff recommend this hospital for care. 1188 responses. 10391 staff work at this trust.

Friends and Family Test score: Staff - Work

64%staff recommend this hospital as a place to work. 1188 responses. 10391 staff work at this trust.

Friends and Family test score: Outpatients

90%Patients recommend this hospital. 1146 responses.

Latest reviews of this hospital

My mothers and my wishes were totally ignored,

A and E Staff are so frightened of safeguarding regulations, which they clearly do not understand, that they do not think about the patie...

21 January 2017

visit 13/01/2017

My mother had to be admitted Friday, 13/01/2017 to A and E. She has been on Ward 76b for one week now, and I am more than happy in the w...

19 January 2017

My experience of 228

After reading previous reviews, I felt I needed to share my experience of ward 228. My m...

17 January 2017

Survey for the last time i came to the Royal Stoke Hospital

I was very please with service i got from the staff at the Royal Stoke Hospital everyone really looked after me thank you very much Kenn...

17 January 2017

absolutley disgusted with the care- rude staff

I am shocked the way my sister got treated she gave birth on Christmas eve and the staff were so rude as everything was closed and she ha...

17 January 2017

Nearby Hospitals

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Last updated on 31 October 2016.

Information supplied by University Hospitals of North Midlands