Royal Stoke University Hospital

01782 715444 Newcastle Road , Stoke-on-Trent, Staffordshire, ST4 6QG
http://www.uhnm.nhs.uk

4 out of 5 stars

Based on 266 ratings for this hospital

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Overview

Royal Stoke

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For information about Safe Staffing Levels click here.

For information about Quality and Safety click here.

Contact details, map and directions

Royal Stoke University Hospital

Tel: 01782 715444

Address: Newcastle Road, Stoke-on-Trent, Staffordshire, ST4 6QG

Website: http://www.uhnm.nhs.uk

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Departments and services

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Latest news

Latest News

Click here to see the latest news from UHNM

Last updated on 12 January 2016.

Quality of service at Royal Stoke University Hospital

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

92% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

97% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

91% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

108% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

1.38% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

7.19% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

97%Patients recommend this hospital. 1821 responses

Friends and Family Test score: A&E

57%Patients recommend this hospital. 1395 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

84%staff recommend this hospital for care. 1188 responses. 10391 staff work at this trust.

Friends and Family Test score: Staff - Work

64%staff recommend this hospital as a place to work. 1188 responses. 10391 staff work at this trust.

Friends and Family test score: Outpatients

92%Patients recommend this hospital. 915 responses.

Latest reviews of this hospital

Dignity & respect, generally good however I was upset

Treatment in A& E excellent, theatre & recovery team excellent, Ward 111 6 night stay. The nurses did there best but you could see the i...

27 March 2017

Cardiac Care NHS at its Best

Thank you to your teams within the Cath lab, CCU and the cardiac ward (220). Fast efficient treatment is crucial to those having an acute...

23 March 2017

Appalling and life threatening

Got stage 4 cancer and was told of an appointment for a ultrasound biopsy on my liver by telephone so they can decide on the treatment. T...

23 March 2017

Exceptional Care

I had a quadruple heart bypass operation on 10 February and was discharged on the 15th. The operation and possible outcomes were explain...

21 March 2017

Fantastic treatment in maternity department

Every stage of my labour was dealt with fantastically at Royal Stoke. From MAU all the way through to the ward for recovery. The breastfe...

15 March 2017

Nearby Hospitals

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Last updated on 24 January 2017.

Information supplied by University Hospitals of North Midlands