Royal Stoke University Hospital

01782 715444 Newcastle Road , Stoke-on-Trent, Staffordshire, ST4 6QG
http://www.uhnm.nhs.uk

4 out of 5 stars

Based on 281 ratings for this hospital

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Overview

Royal Stoke

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For information about Safe Staffing Levels click here.

For information about Quality and Safety click here.

Contact details, map and directions

Royal Stoke University Hospital

Tel: 01782 715444

Address: Newcastle Road, Stoke-on-Trent, Staffordshire, ST4 6QG

Website: http://www.uhnm.nhs.uk

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Departments and services

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Latest news

Latest News

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Last updated on 12 January 2016.

Quality of service at Royal Stoke University Hospital

Care Quality Commission inspection ratings

Requires Improvement
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% of registered nurse day hours filled as planned (Hospital)

92% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

97% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

91% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

108% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

1.38% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

7.19% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

98%Patients recommend this hospital. 2675 responses

Friends and Family Test score: A&E

95%Patients recommend this hospital. 689 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

84%staff recommend this hospital for care. 1188 responses. 10391 staff work at this trust.

Friends and Family Test score: Staff - Work

64%staff recommend this hospital as a place to work. 1188 responses. 10391 staff work at this trust.

Friends and Family test score: Outpatients

97%Patients recommend this hospital. 512 responses.

Latest reviews of this hospital

Could not fault staff

Could not fault any member of staff that looked after me, everyone was kind gentle and professional, even catering and cleaning staff spo...

26 April 2017

Discharged before appointment time

I have often had to wait up to 4 hours but this is the first time I have been seen so quickly. Appointment 2.10, walking to bus 2.07, T...

23 April 2017

A Phenomenal Team Effort

Attended for an MRI and CT scan this morning with many issues over my care. Need not have worried because on Saturday morning, the 22nd A...

22 April 2017

Elderly Mother

My Mother was rushed to Hospital via Ambulance at the end of Nov, last year. The care she received in A and E, Trauma, Acute Medical Unit...

21 April 2017

Like a well oiled machine

I was so overwhelmed on attending Stoke for Angiogram as to how the team so obviously meshed together like a well oiled machine. The prof...

18 April 2017

Nearby Hospitals

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Last updated on 24 January 2017.

Information supplied by University Hospitals of North Midlands