Royal Stoke University Hospital

01782 715444 Newcastle Road , Stoke-on-Trent, Staffordshire, ST4 6QG
http://www.uhnm.nhs.uk

4 out of 5 stars

Based on 174 ratings for this hospital

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Overview

Royal Stoke

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For information about Safe Staffing Levels click here.

For information about Quality and Safety click here.

Contact details, map and directions

Royal Stoke University Hospital

Tel: 01782 715444

Address: Newcastle Road, Stoke-on-Trent, Staffordshire, ST4 6QG

Website: http://www.uhnm.nhs.uk

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Departments and services

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Latest news

Latest News

Click here to see the latest news from UHNM

Last updated on 12 January 2016.

Quality of service at Royal Stoke University Hospital

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

90% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

92% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

88% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

100% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

1.38% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

7.19% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

98%Patients recommend this hospital. 2514 responses

Friends and Family Test score: A&E

58%Patients recommend this hospital. 1423 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

8686% staff recommend this hospital for care. 1066 responses. 10029 staff work at this trust.

Friends and Family Test score: Staff - Work

6262% staff recommend this hospital as a place to work. 1066 responses. 10029 staff work at this trust.

Friends and Family test score: Outpatients

93%Patients recommend this hospital. 901 responses.

Latest reviews of this hospital

Excellent from the Cancer team

I had Cancer in my colon and into my bowel. Virtual scan arranged as colon blocked. Surgery arranged quickly. Feel lucky to have had such...

23 August 2016

Cataract Surgery

I visited your excellent Poswillo Suite for cataract surgery this week and found the staff to be both professional and friendly, putting ...

20 August 2016

Travel / parking / secretary irritation

We had to come to Stoke for a test we could have had locally to us but secretary was very unhelpful and refused to ask consultant to refe...

15 August 2016

Oppression in a care Environment

Man's inhumanity to Man certainly exists in A & E dept. Interaction between staff and patient is not encouraged or recommended. When dia...

15 August 2016

Visit to the breast care clinic

All the staff were excellent and efficient , following a recall from routine screening , I have had a biopsy seen a consultant been diagn...

6 August 2016

Nearby Hospitals

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Last updated on 06 April 2016.

Information supplied by University Hospitals of North Midlands