Royal Stoke University Hospital

01782 715444 Newcastle Road , Stoke-on-Trent, Staffordshire, ST4 6QG
http://www.uhnm.nhs.uk

4 out of 5 stars

Based on 185 ratings for this hospital

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Overview

Royal Stoke

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For information about Safe Staffing Levels click here.

For information about Quality and Safety click here.

Contact details, map and directions

Royal Stoke University Hospital

Tel: 01782 715444

Address: Newcastle Road, Stoke-on-Trent, Staffordshire, ST4 6QG

Website: http://www.uhnm.nhs.uk

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Departments and services

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Latest news

Latest News

Click here to see the latest news from UHNM

Last updated on 12 January 2016.

Quality of service at Royal Stoke University Hospital

Care Quality Commission inspection ratings

% of registered nurse day hours filled as planned (Hospital)

90% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

92% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

88% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

100% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

1.38% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

7.19% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

98%Patients recommend this hospital. 2514 responses

Friends and Family Test score: A&E

58%Patients recommend this hospital. 1423 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

8686% staff recommend this hospital for care. 1066 responses. 10029 staff work at this trust.

Friends and Family Test score: Staff - Work

6262% staff recommend this hospital as a place to work. 1066 responses. 10029 staff work at this trust.

Friends and Family test score: Outpatients

93%Patients recommend this hospital. 901 responses.

Latest reviews of this hospital

Useless

Dr.s Do not communicate with patients about medication, do not communicate with family. Theyve got a "were not bothered attitude&qu...

26 September 2016

CT Scan abdominal area

Excellent service,extremely friendly staff. Hats off as they work really hard. Got picked up by paramadeic enroute to work, I was in ago...

22 September 2016

A big thanks

To everyone on ward 228 for looking after me after my back surgery.I was treated like a king and the staff couldn't do enough for me.I wa...

21 September 2016

A&E

Visited A&E yesterday evening with elderly parent everything as expected,but found drink vending machine and water dispenser not in o...

18 September 2016

urgent letter put in the routine box

On Friday 26/8/16 my mum went to her gp having found she had an aortic aneurysm which was 9.5cm, (5.5cm is when an operation is looked at...

15 September 2016

Nearby Hospitals

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Last updated on 06 April 2016.

Information supplied by University Hospitals of North Midlands