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Royal Stoke University Hospital

Telephone: 01782 715444
Address: Newcastle Road, Stoke-on-Trent, Staffordshire, ST4 6QG
Website: http://www.uhnm.nhs.uk

3.5 out of 5 stars

Based on 55 ratings for this hospital

Overview

Royal Stoke

Visit our website for up to date information

For information about Safe Staffing Levels click here.

For the 2013/14 Quality Account click here.

Contact details, map and directions

Royal Stoke University Hospital

Tel: 01782 715444

Address: Newcastle Road, Stoke-on-Trent, Staffordshire, ST4 6QG

Website: http://www.uhnm.nhs.uk

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Quality of service at Royal Stoke University Hospital

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

88% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

90% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

90% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

101% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

1.38% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

7.19% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

96%Patients recommend this hospital. 1412 responses

Friends and Family Test score: A&E

64%Patients recommend this hospital. 655 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

83%staff recommend this hospital for care. 1178 responses

Friends and Family Test score: Staff - Work

61%staff recommend this hospital as a place to work. 1178 responses

Friends and Family test score: Outpatients

88%Patients recommend this hospital. 1173 responses.

Latest reviews of this hospital

Thank you

On the 23/7/15 I was admitted for heart surgery. I cannot thank the surgeon, nursing team and all staff on critical care ward enough for ...

28 August 2015

Still Waiting!

I was referred in May by my GP due to pains in my kidneys, I was given a CT scan - had the results a couple of weeks later, then referred...

27 August 2015

Receiving treatment for myloma cancer

I have been diagnosed with myloma cancer and treated in ward 202 with chemotherapy for the past six months. I can honestly say they treat...

26 August 2015

Cardiothoracic Ward

I had a tripple bypass during my stay at the hospital and found that there was little to complain about. Technically they dealt with my ...

22 August 2015

Ward 101 & critical care

I first went into ward 101 with a kidney stone and then developed sepsis. The staff were very quick to get me into the critical care unit...

20 August 2015

Nearby Hospitals

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Last updated on 26 February 2015.

Information supplied by University Hospitals of North Midlands