Sunderland Royal Hospital

Telephone: 0191 565 6256
Address: Kayll Road, Sunderland, SR4 7TP
Website: http://www.chsft.nhs.uk

4 out of 5 stars

Based on 326 ratings for this hospital

News:

  • Parking disruption from January 2014

Overview

Excellence in Health, Putting People First

Sunderland Royal Hospital is a 970-bedded acute hospital which is part of City Hospitals Sunderland NHS Foundation Trust.

Our vision outlines our commitment to "Excellence in Health, Putting People first". We are committed to high quality, safe and personal care for each patient. Our patients are treated in clean, comfortable surroundings with privacy and dignity.

Our most recent additions are a new ward block for medical patients and the Chester Lodge.  Our aim is to treat patients promptly and with care in all hospital settings.

VISITING HOURS

The visiting hours are outlined below.  Close friends and family members may visit seriously ill patients at any time, following discussion with the nurse in charge.

Adult wards  

2 pm until 4 pm (Ward D46 - 2 pm until 6 pm)           
6 pm until 8 pm (Ward D46 - 7 pm until 8 pm)

If these times are difficult for you, please speak to the nurse in charge. Please do not feel that you have to stay for the whole of this time.

Intensive Care Unit and Coronary Care Unit

Visiting hours will be discussed on an individual basis.

Children's wards

Parents are invited to stay with the child during the hospital admission.  Other visitors with the parent's permission can visit between 8 am until 8 pm.

Maternity wards

Partners between 10 am and 8 pm.
All other visitors between 2 pm and 4 pm or 6 pm and 8 pm.

 

Contact details, map and directions

Sunderland Royal Hospital

Tel: 0191 565 6256   Fax: 0191 514 0220

Address: Kayll Road, Sunderland, SR4 7TP

Website: http://www.chsft.nhs.uk

Email: corporate.affairs@chs.northy.nhs.uk

Get directions to Sunderland Royal Hospital

You can plan your journey with Transport direct.

Latest news

Parking disruption from January 2014

Parking

On 6 January 2014 work will commence on our new multi-storey car park.  When complete this new facility will mean an additional 350 parking spaces for our patients, visitors and staff.  However, unfortunately as a result of this building work there will be a reduction in the number of available spaces until early September 2014.  Parking for patients and visitors remains the Trust's priority and we have created an additional patient and visitor only parking area.  Staff, patients and visitors are encouraged to use our free park and ride services from either the Stadium of Light, Homebase at Silksworth or the Gala Bingo at Pallion and we have extended these services to accommodate increased use.   Further information and the timetable for the park and ride services can be found in the attached leaflet. 

We apologise for any inconvenience caused by this disruption.

Associated document

Parking (.pdf, 742 KB)

Last updated on 09 January 2014.

Quality of service at Sunderland Royal Hospital

This hospital is managed by City Hospitals Sunderland NHS Foundation Trust

Care Quality Commission national standards

All standards met
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

84% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff day hours filled as planned (Hospital)

104% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of registered nurse night hours filled as planned (Hospital)

90% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff night hours filled as planned (Hospital)

93% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of patients who have been hurt in a fall in the last 3 days

0.41% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

6.82% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test score: Inpatient

77 from 1275 responses - Scores can range from -100 to +100. The higher the score, the better reported patient experience
More detail

Friends and Family Test score: A&E

77 from 428 responses - Scores can range from -100 to +100. The higher the score, the better reported patient experience

Friends and Family Test score: Maternity

Some services at this hospital are provided by other trusts. See the full list of departments for more information.

Latest reviews of this hospital

Fracture Clinic

We arrived for our appointment early,at the fracture clinic. No warning of delays. 55 minutes late for the appointment and after bein...

19 August 2014

Accident and Emergency

I am 43 years old and it's only the 3rd time I have visited a&e so it's fair to say I have to be in a fair bit of pain to go. I went as I...

15 August 2014

Phoenix Ward

The staff are very welcoming & friendly and they have been treating my partner for 10 months now and l cant fault them, they cover hi...

13 August 2014

Outstanding

I am extremely pleased with the care I received on the delivery suite at SRH. After a particularly quick labour and delivery I unfortunat...

10 August 2014

I am a Myasthenic patient

I have always had extremely good care and attention when either being a patient or outpatient in Neurology. The staff are always kind and...

9 August 2014

Nearby Hospitals

Find nearby Hospitals

Last updated on 27 June 2014.

Information supplied by City Hospitals Sunderland NHS Foundation Trust