Sunderland Royal Hospital

Telephone: 0191 565 6256
Address: Kayll Road, Sunderland, SR4 7TP
Website: http://www.chsft.nhs.uk

4 out of 5 stars

Based on 371 ratings for this hospital

News:

  • Parking disruption from January 2014

Overview

Excellence in Health, Putting People First

Sunderland Royal Hospital is a 970-bedded acute hospital which is part of City Hospitals Sunderland NHS Foundation Trust.

Our vision outlines our commitment to "Excellence in Health, Putting People first". We are committed to high quality, safe and personal care for each patient. Our patients are treated in clean, comfortable surroundings with privacy and dignity.

Our most recent additions are a new ward block for medical patients and the Chester Lodge.  Our aim is to treat patients promptly and with care in all hospital settings.

VISITING HOURS

The visiting hours are outlined below.  Close friends and family members may visit seriously ill patients at any time, following discussion with the nurse in charge.

Adult wards  

2 pm until 4 pm (Ward D46 - 2 pm until 6 pm)           
6 pm until 8 pm (Ward D46 - 7 pm until 8 pm)

If these times are difficult for you, please speak to the nurse in charge. Please do not feel that you have to stay for the whole of this time.

Intensive Care Unit and Coronary Care Unit

Visiting hours will be discussed on an individual basis.

Children's wards

Parents are invited to stay with the child during the hospital admission.  Other visitors with the parent's permission can visit between 8 am until 8 pm.

Maternity wards

Partners between 10 am and 8 pm.
All other visitors between 2 pm and 4 pm or 6 pm and 8 pm.

 

Contact details, map and directions

Sunderland Royal Hospital

Tel: 0191 565 6256   Fax: 0191 514 0220

Address: Kayll Road, Sunderland, SR4 7TP

Website: http://www.chsft.nhs.uk

Email: corporate.affairs@chs.northy.nhs.uk

Get directions to Sunderland Royal Hospital

You can plan your journey with Transport direct.

Latest news

Parking disruption from January 2014

Parking

On 6 January 2014 work will commence on our new multi-storey car park.  When complete this new facility will mean an additional 350 parking spaces for our patients, visitors and staff.  However, unfortunately as a result of this building work there will be a reduction in the number of available spaces until early September 2014.  Parking for patients and visitors remains the Trust's priority and we have created an additional patient and visitor only parking area.  Staff, patients and visitors are encouraged to use our free park and ride services from either the Stadium of Light, Homebase at Silksworth or the Gala Bingo at Pallion and we have extended these services to accommodate increased use.   Further information and the timetable for the park and ride services can be found in the attached leaflet. 

We apologise for any inconvenience caused by this disruption.

Associated document

Parking (.pdf, 742 KB)

Last updated on 09 January 2014.

Quality of service at Sunderland Royal Hospital

This hospital is managed by City Hospitals Sunderland NHS Foundation Trust

Care Quality Commission national standards

All standards met
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

82% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff day hours filled as planned (Hospital)

101% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of registered nurse night hours filled as planned (Hospital)

90% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff night hours filled as planned (Hospital)

95% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

Friends and Family Test : Inpatient

95%Patients recommend this hospital. 1249 responses.

Friends and Family Test score: A&E

96%Patients recommend this hospital. 634 responses.

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

75% of staff would recommend this organisation as a place to be treated. 1493 responses. 5107 staff work at this organisation.

Friends and Family Test score: Staff - Work

68% of staff would recommend this organisation as a place to work. 1487 responses. 5107 staff work at this trust.

Some services at this hospital are provided by other trusts. See the full list of departments for more information.

Latest reviews of this hospital

Unsatisfactory discharge

In my opinion my aunt had a very unsatisfactory discharge from hospital recently. She is blind and has cancer but was discharged to her ...

30 October 2014

Lumber puncture

When I arrived for my lumber puncture the member of staff who carried out my procedure, met me to talk through what was going to happen, ...

30 October 2014

Lovely, friendly staff.

I visited the chest unit today in outpatients. (Waiting area 6.) The staff at the nurses' station were fabulous, as they were all frie...

29 October 2014

Poor treatemnt on ward E51

My gran is staying on ward E51. I'm really confused as to why the auxiliary nurse would take priority in put rollers in a patients hair o...

27 October 2014

Disgraceful Urology department

My father has an appointment at this Urology department for a personal issue which is important in terms of quality of life . Out of the...

26 October 2014

Nearby Hospitals

Find nearby Hospitals

Last updated on 27 June 2014.

Information supplied by City Hospitals Sunderland NHS Foundation Trust