The Royal Victoria Infirmary

Telephone: 0191 233 6161
Address: Queen Victoria Road, New Victoria Wing, Royal Victoria Infirmary, Newcastle Upon Tyne, NE1 4LP
Website: http://www.newcastle-hospitals.nhs.uk/

4 out of 5 stars

Based on 179 ratings for this hospital

News:

  • Safe Staffing Levels

Overview

New Victoria Wing at the RVI

Welcome to the Royal Victoria Infirmary (RVI)

We’ve been providing healthcare to the communities of Newcastle and the North East for over 250 years, but there’s nothing old-fashioned about our services which are among the safest and most advanced in the UK. 

From broken bones in our brand new Emergency Department, to tropical fevers in the infectious diseases unit; from all types of neurolocial conditions to children's immune system deficiencies, we provide a full range of modern healthcare services. 

They range from emergency care, like our Rapid Access Chest Pain Clinic, to our pioneering burns unit and our innovative dermatology unit, the region’s sole provider of the leading edge Mohs micrographic surgery for skin cancer.

Many of our services are officially designated regional centres of expertise enjoying international reputations, like our Neurosciences Centre, which treats people with illnesses affecting the nervous system, including the brain and the spinal cord.

The Great North Children’s Hospital offers a wide range of specialist services for children including our Paediatric Intensive Care Unit for the seriously ill, and our state-of-the-art “bubble unit” for children with Severe Combined Immunodeficiency Syndrome (SCIDS) – one of only two in the country. 

Our Maternity Department is one of the UK’s largest, helping to bring nearly 7,000 babies into the world every year. And with our consultant-led service, you know you’re in the safest hands possible however your pregnancy develops.

We also understand the often very different needs of our elderly patients. Our Falls and Syncope Service, the largest of its kind in Europe, helps to relieve the stress and discomfort of balance, black-out and dizziness, so our patients enjoy mobile and independent lives. Newcastle Eye Centre has one of the UK’s largest cataract centres, and offers advanced treatments for age-related eye problems such as ARMD (Age Related Macular Degeneration), the UK's major cause of blindness.

Contact details, map and directions

The Royal Victoria Infirmary

Tel: 0191 233 6161   Fax: 0191 201 0155

Address: Queen Victoria Road, New Victoria Wing, Royal Victoria Infirmary, Newcastle Upon Tyne, NE1 4LP

Website: http://www.newcastle-hospitals.nhs.uk/

Email: foundation.office@nuth.nhs.uk

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Departments and services

The RVI provides a wide range of advanced healthcare services including: Cardiology, Emergency Care, Maternity, Neonatology, Paediatrics, Intensive Care, Neurosciences, Ophthalmology, Dermatology, Gynaecology, Infectious Diseases and Orthopaedics.

To search for a specific treatment, use our full list of departments

Latest news

Safe Staffing Levels

As well as the summary of nursing levels on the right-hand side of this page, you can get more detailed information about Safe Staffing Levels on the Newcastle Hospitals website

Last updated on 25 June 2014.

Quality of service at The Royal Victoria Infirmary

Care Quality Commission national standards

All standards met
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

92% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff day hours filled as planned (Hospital)

90% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of registered nurse night hours filled as planned (Hospital)

95% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff night hours filled as planned (Hospital)

103% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

Friends and Family Test : Inpatient

97%Patients recommend this hospital. 730 responses.

Friends and Family Test score: A&E

91%Patients recommend this hospital. 638 responses.

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

95% of staff would recommend this organisation as a place to be treated. 1264 responses. 13570 staff work at this organisation.

Friends and Family Test score: Staff - Work

70% of staff would recommend this organisation as a place to work. 1251 responses. 13570 staff work at this trust.

Latest reviews of this hospital

Colposcopy / Womens Health - excellent staff put me at ease

i had two appointments with the womens health unit and as expected i was very nervous and anxious for both. on both occasions all staf...

6 November 2014

lack of dignity for another patient

I brought my father in on 21st to A and E by ambulance. I was in the waiting room for 7 hours as I didn't want to leave my mother without...

29 October 2014

Outstanding service

From the moment we walked into the hospital to the time that we left with our beautiful little boy, my wife and I were blown away by the ...

27 October 2014

Doctor Arranged Appontment

I attended ward 17 on an appointment arranged for by my doctor and the appointment time was 13:00. I arrived at the ward a lille befor...

25 October 2014

Early pregnancy unit

After being referred for a ultra sound scan after heavy bleeding I was anxious, nervous and emotional. My first meeting with a member of ...

24 October 2014

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Last updated on 25 June 2014.

Information supplied by The Newcastle Upon Tyne Hospitals NHS Foundation Trust