The Royal Victoria Infirmary

Telephone: 0191 233 6161
Address: Queen Victoria Road, New Victoria Wing, Royal Victoria Infirmary, Newcastle Upon Tyne, NE1 4LP
Website: http://www.newcastle-hospitals.nhs.uk/

4 out of 5 stars

Based on 243 ratings for this hospital

News:

  • Safe Staffing Levels

Overview

New Victoria Wing at the RVI

Welcome to the Royal Victoria Infirmary (RVI)

We’ve been providing healthcare to the communities of Newcastle and the North East for over 250 years, but there’s nothing old-fashioned about our services which are among the safest and most advanced in the UK. 

From broken bones in our brand new Emergency Department, to tropical fevers in the infectious diseases unit; from all types of neurolocial conditions to children's immune system deficiencies, we provide a full range of modern healthcare services. 

They range from emergency care, like our Rapid Access Chest Pain Clinic, to our pioneering burns unit and our innovative dermatology unit, the region’s sole provider of the leading edge Mohs micrographic surgery for skin cancer.

Many of our services are officially designated regional centres of expertise enjoying international reputations, like our Neurosciences Centre, which treats people with illnesses affecting the nervous system, including the brain and the spinal cord.

The Great North Children’s Hospital offers a wide range of specialist services for children including our Paediatric Intensive Care Unit for the seriously ill, and our state-of-the-art “bubble unit” for children with Severe Combined Immunodeficiency Syndrome (SCIDS) – one of only two in the country. 

Our Maternity Department is one of the UK’s largest, helping to bring nearly 7,000 babies into the world every year. And with our consultant-led service, you know you’re in the safest hands possible however your pregnancy develops.

We also understand the often very different needs of our elderly patients. Our Falls and Syncope Service, the largest of its kind in Europe, helps to relieve the stress and discomfort of balance, black-out and dizziness, so our patients enjoy mobile and independent lives. Newcastle Eye Centre has one of the UK’s largest cataract centres, and offers advanced treatments for age-related eye problems such as ARMD (Age Related Macular Degeneration), the UK's major cause of blindness.

Contact details, map and directions

The Royal Victoria Infirmary

Tel: 0191 233 6161   Fax: 0191 201 0155

Address: Queen Victoria Road, New Victoria Wing, Royal Victoria Infirmary, Newcastle Upon Tyne, NE1 4LP

Website: http://www.newcastle-hospitals.nhs.uk/

Email: foundation.office@nuth.nhs.uk

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Departments and services

The RVI provides a wide range of advanced healthcare services including: Cardiology, Emergency Care, Maternity, Neonatology, Paediatrics, Intensive Care, Neurosciences, Ophthalmology, Dermatology, Gynaecology, Infectious Diseases and Orthopaedics.

To search for a specific treatment, use our full list of departments

Latest news

Safe Staffing Levels

As well as the summary of nursing levels on the right-hand side of this page, you can get more detailed information about Safe Staffing Levels on the Newcastle Hospitals website

Last updated on 25 June 2014.

Quality of service at The Royal Victoria Infirmary

Care Quality Commission inspection ratings

% of registered nurse day hours filled as planned (Hospital)

91% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

93% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

94% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

113% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0.23% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

2.5% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

98%Patients recommend this hospital. 1462 responses

Friends and Family Test score: A&E

88%Patients recommend this hospital. 166 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

95%staff recommend this hospital for care. 996 responses

Friends and Family Test score: Staff - Work

73%staff recommend this hospital as a place to work. 996 responses

Friends and Family Test Score: Community

99%Patients recommend this hospital. 70 responses.

Friends and Family test score: Outpatients

93%Patients recommend this hospital. 940 responses.

Latest reviews of this hospital

EPAC and Ward 40 - we received excellent care

This is the second time we have used the services at EPAC and Ward 40 under unfortunately sad circumstances. If anything this time I foun...

5 September 2015

EPAC - great service no matter the outcome

I have had to visit the Early Pregnancy Assessment Centre with 3 of my 4 pregnancies. I have had 2 miscarriages, and the last visit in Au...

4 September 2015

Ward 40

I had day surgery on this ward today and can't fault the care I was given under tragic circumstances. The staff were fantastic, the hospi...

2 September 2015

Fantastic care

Had my baby here the staff where amazing and fantastic couldn't of done it without them. Had the biggest fear of hospitals before I came ...

30 August 2015

Minor injuries unit excellent service

I attended the Minor Injuries on Sunday morning with my mother who had a wrist injury following a fall. She was looked after with sensiti...

27 August 2015

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Last updated on 25 June 2014.

Information supplied by The Newcastle Upon Tyne Hospitals NHS Foundation Trust