The Royal Victoria Infirmary

Telephone: 0191 233 6161
Address: Queen Victoria Road, New Victoria Wing, Royal Victoria Infirmary, Newcastle Upon Tyne, NE1 4LP

4 out of 5 stars

Based on 110 ratings for this hospital


  • Introducing Newcastle Eye Centre


New Victoria Wing at the RVI

Welcome to the Royal Victoria Infirmary (RVI)

We’ve been providing healthcare to the communities of Newcastle and the North East for over 250 years, but there’s nothing old-fashioned about our services which are among the safest and most advanced in the UK. 

From broken bones in our brand new Emergency Department, to tropical fevers in the infectious diseases unit; from all types of neurolocial conditions to children's immune system deficiencies, we provide a full range of modern healthcare services. 

They range from emergency care, like our Rapid Access Chest Pain Clinic, to our pioneering burns unit and our innovative dermatology unit, the region’s sole provider of the leading edge Mohs micrographic surgery for skin cancer.

Many of our services are officially designated regional centres of expertise enjoying international reputations, like our Neurosciences Centre, which treats people with illnesses affecting the nervous system, including the brain and the spinal cord.

The Great North Children’s Hospital offers a wide range of specialist services for children including our Paediatric Intensive Care Unit for the seriously ill, and our state-of-the-art “bubble unit” for children with Severe Combined Immunodeficiency Syndrome (SCIDS) – one of only two in the country. 

Our Maternity Department is one of the UK’s largest, helping to bring nearly 7,000 babies into the world every year. And with our consultant-led service, you know you’re in the safest hands possible however your pregnancy develops.

We also understand the often very different needs of our elderly patients. Our Falls and Syncope Service, the largest of its kind in Europe, helps to relieve the stress and discomfort of balance, black-out and dizziness, so our patients enjoy mobile and independent lives. Newcastle Eye Centre has one of the UK’s largest cataract centres, and offers advanced treatments for age-related eye problems such as ARMD (Age Related Macular Degeneration), the UK's major cause of blindness.

Contact details, map and directions

The Royal Victoria Infirmary

Tel: 0191 233 6161   Fax: 0191 201 0155

Address: Queen Victoria Road, New Victoria Wing, Royal Victoria Infirmary, Newcastle Upon Tyne, NE1 4LP



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Departments and services

The RVI provides a wide range of advanced healthcare services including: Cardiology, Emergency Care, Maternity, Neonatology, Paediatrics, Intensive Care, Neurosciences, Ophthalmology, Dermatology, Gynaecology, Infectious Diseases and Orthopaedics.

To search for a specific treatment, use our full list of departments

Latest news

Introducing Newcastle Eye Centre

Newcastle Eye Centre

From 1st July 2013, the RVI's Eye Department changed its name to Newcastle Eye Centre - bringing together all clinical services for patients, training, education and research activities under one name. This new identity will start appearing over the summer months in all clinics which are held in hospitals and health centres across the region. 

It is important for people who are sight-impaired to have access to facilities which are open and easily accessible, and so the outpatient department has undergone a major refurbishment. Information provided for patients has also been completely reviewed to ensure it is as easy to read as possible, and those attending the Eye Emergency Department will find new screens showing up-to-date waiting times and a rolling programme of information about our services. An updated website will also provide more information for patients, GPs and the public overall.

Last updated on 03 July 2013.

Latest reviews of this hospital

removal of brain tumour

I had a large brain tumour removed on 17th December 2013 as an urgent case. Would like to say I was very impressed with the way I was tre...

14 April 2014

Fantastic visit and consultation but v. slow follow up

I brought my 13 year old daughter to see a doctor on 30th January. Staff were all incredibly friendly and helpful and we felt that the wh...

2 April 2014

Ward 8 staff - huge thank you

My husband and I took our daughter to ward 8 for a surgical procedure. From the second we entered the ward, we were impressed with the p...

29 March 2014

Very rude nurse on reception

I visited A&E yesterday afternoon at around 1 oclock. When I arrived I first noticed around 7 nurses all stood behind the desk chatti...

28 March 2014

Minor Surgery -Womens Health Unit

I was very impressed with the whole staff team that I met yesterday at the Women's Health Unit, including receptionists, nurses, consulta...

28 March 2014

Quality of service at The Royal Victoria Infirmary

Friends and Family Test score: Inpatient

81 from 832 responses
More detail

Friends and Family Test score: A&E

78 from 1782 responses

Friends and Family Test score: Maternity

Care Quality Commission national standards

All standards met
Visit CQC profile

Number of MRSA cases in last 3 months

1 case(s) in the last three months

Patient survey score for cleanliness

As expected with a score of 9.35

C. difficile infections in last 3 months

Average (0.01 cases per bed in the last three months)

NHS Choices users rating

Responding to patient safety alerts

Poor - Some alerts not signed off after deadline

Nearby Hospitals

Find nearby Hospitals

Last updated on 03 July 2013.

Information supplied by The Newcastle Upon Tyne Hospitals NHS Foundation Trust