The Royal Victoria Infirmary

Telephone: 0191 233 6161
Address: Queen Victoria Road, New Victoria Wing, Royal Victoria Infirmary, Newcastle Upon Tyne, NE1 4LP
Website: http://www.newcastle-hospitals.nhs.uk/

4 out of 5 stars

Based on 145 ratings for this hospital

News:

  • Safe Staffing Levels

Overview

New Victoria Wing at the RVI

Welcome to the Royal Victoria Infirmary (RVI)

We’ve been providing healthcare to the communities of Newcastle and the North East for over 250 years, but there’s nothing old-fashioned about our services which are among the safest and most advanced in the UK. 

From broken bones in our brand new Emergency Department, to tropical fevers in the infectious diseases unit; from all types of neurolocial conditions to children's immune system deficiencies, we provide a full range of modern healthcare services. 

They range from emergency care, like our Rapid Access Chest Pain Clinic, to our pioneering burns unit and our innovative dermatology unit, the region’s sole provider of the leading edge Mohs micrographic surgery for skin cancer.

Many of our services are officially designated regional centres of expertise enjoying international reputations, like our Neurosciences Centre, which treats people with illnesses affecting the nervous system, including the brain and the spinal cord.

The Great North Children’s Hospital offers a wide range of specialist services for children including our Paediatric Intensive Care Unit for the seriously ill, and our state-of-the-art “bubble unit” for children with Severe Combined Immunodeficiency Syndrome (SCIDS) – one of only two in the country. 

Our Maternity Department is one of the UK’s largest, helping to bring nearly 7,000 babies into the world every year. And with our consultant-led service, you know you’re in the safest hands possible however your pregnancy develops.

We also understand the often very different needs of our elderly patients. Our Falls and Syncope Service, the largest of its kind in Europe, helps to relieve the stress and discomfort of balance, black-out and dizziness, so our patients enjoy mobile and independent lives. Newcastle Eye Centre has one of the UK’s largest cataract centres, and offers advanced treatments for age-related eye problems such as ARMD (Age Related Macular Degeneration), the UK's major cause of blindness.

Contact details, map and directions

The Royal Victoria Infirmary

Tel: 0191 233 6161   Fax: 0191 201 0155

Address: Queen Victoria Road, New Victoria Wing, Royal Victoria Infirmary, Newcastle Upon Tyne, NE1 4LP

Website: http://www.newcastle-hospitals.nhs.uk/

Email: foundation.office@nuth.nhs.uk

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Departments and services

The RVI provides a wide range of advanced healthcare services including: Cardiology, Emergency Care, Maternity, Neonatology, Paediatrics, Intensive Care, Neurosciences, Ophthalmology, Dermatology, Gynaecology, Infectious Diseases and Orthopaedics.

To search for a specific treatment, use our full list of departments

Latest news

Safe Staffing Levels

As well as the summary of nursing levels on the right-hand side of this page, you can get more detailed information about Safe Staffing Levels on the Newcastle Hospitals website

Last updated on 25 June 2014.

Quality of service at The Royal Victoria Infirmary

Care Quality Commission national standards

All standards met
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

92% of planned level - This shows how well the ward's staffing requirements are being met

% of non registered nurse day hours filled as planned (Hospital)

88% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

95% of planned level - This shows how well the ward's staffing requirements are being met

% of non registered nurse night hours filled as planned (Hospital)

102% of planned level - This shows how well the ward's staffing requirements are being met

Friends and Family Test score: Inpatient

79 from 783 responses - Scores can range from -100 to +100. The higher the score, the better reported patient experience
More detail

Friends and Family Test score: A&E

78 from 1117 responses - Scores can range from -100 to +100. The higher thye score, the better reported patient experience

Friends and Family Test score: Maternity

Latest reviews of this hospital

Excellent Attention frm Receptionist to Senior Nursing Staff

We were advised by the Pharmacist at Boots, City Centre, Newcastle, to seek attention for our 12 year old daughter who had been unwell fo...

25 July 2014

disgusting

I was in the maternity assessment ward when went to give birth to my daughter. I was left in a corridor with full view of other visitors ...

20 July 2014

Ward 43

Brilliant treatment and care, I was transferred from sunderland royal hospital to have further treatment, the consultant and team were fa...

19 July 2014

ward 9 and 10

My 8 year old stayed on ward 9 and 10 for a few days and the day and night shift staff were great always talking to him and playing games...

18 July 2014

Waiting time for teenagers operation

My 13 year old daughter met her consultant at the RVI in October 2013 when it was agreed that she required spinal surgery. The consultant...

18 July 2014

Nearby Hospitals

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Last updated on 25 June 2014.

Information supplied by The Newcastle Upon Tyne Hospitals NHS Foundation Trust