St Helier Hospital

020 8296 2000 Wrythe Lane , Carshalton, Surrey, SM5 1AA
http://www.epsom-sthelier.nhs.uk

3.5 out of 5 stars

Based on 133 ratings for this hospital

Overview

St Helier Hospital

St Helier Hospital is a large general teaching hospital in south-west London which offers a full range of acute services for adults and children.

It is the largest hospital of the Trust and shares the site with Queen Mary's Hospital for Children.

St Helier is home to a 24-hour accident and emergency department, a newly refurbished maternity unit and a comprehensive range of diagnostic facilities within pathology and radiology (including MRI and CT scanning, ultrasound and vascular diagnostic services).

All emergency surgery in the Trust is performed at St Helier.

The renal unit provides acute renal care and dialysis and is integrated with the St George's Hospital transplantation programme.

The hospital is going from strength to strength and performing well in the vast majority of the Government's key standards for providing high quality care to patients.

Contact details, map and directions

St Helier Hospital

Tel: 020 8296 2000   Fax: 020 8641 4546

Address: Wrythe Lane, Carshalton, Surrey, SM5 1AA

Website: http://www.epsom-sthelier.nhs.uk

Email: pals@epsom-sthelier.nhs.uk

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Departments and services

St Helier Hospital offers a wide range of services, including both inpatient, outpatient, specialist and general medical care.

To search for a specific treatment, use our full list of departments

Quality of service at St Helier Hospital

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

89% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

106% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

93% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

123% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

2.2% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

3.61% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

92%Patients recommend this hospital. 841 responses

Friends and Family Test score: A&E

88%Patients recommend this hospital. 973 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

61%staff recommend this hospital for care. 49 responses. 4750 staff work at this trust.

Friends and Family Test score: Staff - Work

37%staff recommend this hospital as a place to work. 49 responses. 4750 staff work at this trust.

Friends and Family test score: Outpatients

92%Patients recommend this hospital. 6631 responses.

Latest reviews of this hospital

Two hours waiting time

It's 2 hours already since I'm waiting for my 10 o'clock apointment in Trauma and Orthopedic Pod. I'm here wirh buggy and 3 years old dou...

28 April 2017

Extremely satisfied

My wife is 8 months pregnant and we go to st helier hospital for scans and all the rest of it. What's great about this hospital is tha...

28 April 2017

Poor communication and Nursing care

My daughter was recently an inpatient at St Helier . The treatment she recieved from the Nursing staff was incredibly poor , the nurses ...

23 April 2017

Visit with toddler

My son fell off a slide on Saturday - I could not have received better care form the hospital. They were efficient, well informed, took t...

18 April 2017

The staff and the treatment was second to none

My husband went to a&e this morning after having a dizzy spell and feeling unwell He was giving a ct scan a ecg and blood taken ...

5 April 2017

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Last updated on 19 March 2014.

Information supplied by Epsom and St Helier University Hospitals NHS Trust