St Helier Hospital

Telephone: 020 8296 2000
Address: Wrythe Lane, Carshalton, Surrey, SM5 1AA
Website: http://www.epsom-sthelier.nhs.uk

3.5 out of 5 stars

Based on 109 ratings for this hospital

Overview

St Helier Hospital

St Helier Hospital is a large general teaching hospital in south-west London which offers a full range of acute services for adults and children.

It is the largest hospital of the Trust and shares the site with Queen Mary's Hospital for Children.

St Helier is home to a 24-hour accident and emergency department, a newly refurbished maternity unit and a comprehensive range of diagnostic facilities within pathology and radiology (including MRI and CT scanning, ultrasound and vascular diagnostic services).

All emergency surgery in the Trust is performed at St Helier.

The renal unit provides acute renal care and dialysis and is integrated with the St George's Hospital transplantation programme.

The hospital is going from strength to strength and performing well in the vast majority of the Government's key standards for providing high quality care to patients.

Contact details, map and directions

St Helier Hospital

Tel: 020 8296 2000   Fax: 020 8641 4546

Address: Wrythe Lane, Carshalton, Surrey, SM5 1AA

Website: http://www.epsom-sthelier.nhs.uk

Email: pals@epsom-sthelier.nhs.uk

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Departments and services

St Helier Hospital offers a wide range of services, including both inpatient, outpatient, specialist and general medical care.

To search for a specific treatment, use our full list of departments

Quality of service at St Helier Hospital

Care Quality Commission national standards

All standards met
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

94% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of non registered nurse day hours filled as planned (Hospital)

93% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of registered nurse night hours filled as planned (Hospital)

96% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of non registered nurse night hours filled as planned (Hospital)

98% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of patients who have been hurt in a fall in the last 3 days

0.45% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

5.93% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test score: Inpatient

64 from 433 responses - Scores can range from -100 to +100. The higher the score, the better reported patient experience
More detail

Friends and Family Test score: A&E

78 from 725 responses - Scores can range from -100 to +100. The higher thye score, the better reported patient experience

Friends and Family Test score: Maternity

Latest reviews of this hospital

Care, compassion and professionalism

This is the 2nd time my granddaughter was taken by ambulance to Epsom after having seizures. I cannot express how wonderful the staff we...

16 July 2014

We've lost your referral so go to the bottom of the list

GP faxed a referral letter to St Helier dermatology on 6th May regarding skin cancer. Didn't hear anything so telephoned them on 20th ...

11 July 2014

Not a very pleasant experience

There seems to be only one nurse who can operate the machine that dispersed the antibiotic my child needed and they are always away. So i...

2 July 2014

Superb care

My elderly father received excellent care here. He was treated with dignity, respect, care and compassion. The doctors and nurses communi...

25 June 2014

Care and Compassion Lacking

My mother was admitted to a very busy A&E on a Sunday night recently with a blocked catheter. Nursing staff were as attentive as the...

25 June 2014

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Last updated on 19 March 2014.

Information supplied by Epsom and St Helier University Hospitals NHS Trust