St Helier Hospital

Telephone: 020 8296 2000
Address: Wrythe Lane, Carshalton, Surrey, SM5 1AA
Website: http://www.epsom-sthelier.nhs.uk

4 out of 5 stars

Based on 108 ratings for this hospital

Overview

St Helier Hospital

St Helier Hospital is a large general teaching hospital in south-west London which offers a full range of acute services for adults and children.

It is the largest hospital of the Trust and shares the site with Queen Mary's Hospital for Children.

St Helier is home to a 24-hour accident and emergency department, a newly refurbished maternity unit and a comprehensive range of diagnostic facilities within pathology and radiology (including MRI and CT scanning, ultrasound and vascular diagnostic services).

All emergency surgery in the Trust is performed at St Helier.

The renal unit provides acute renal care and dialysis and is integrated with the St George's Hospital transplantation programme.

The hospital is going from strength to strength and performing well in the vast majority of the Government's key standards for providing high quality care to patients.

Contact details, map and directions

St Helier Hospital

Tel: 020 8296 2000   Fax: 020 8641 4546

Address: Wrythe Lane, Carshalton, Surrey, SM5 1AA

Website: http://www.epsom-sthelier.nhs.uk

Email: pals@epsom-sthelier.nhs.uk

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Departments and services

St Helier Hospital offers a wide range of services, including both inpatient, outpatient, specialist and general medical care.

To search for a specific treatment, use our full list of departments

Quality of service at St Helier Hospital

Care Quality Commission inspection ratings

% of registered nurse day hours filled as planned (Hospital)

93% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff day hours filled as planned (Hospital)

102% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of registered nurse night hours filled as planned (Hospital)

97% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff night hours filled as planned (Hospital)

120% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of patients who have been hurt in a fall in the last 3 days

2.2% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

3.61% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

94%Patients recommend this hospital. 303 responses

Friends and Family Test score: A&E

97%Patients recommend this hospital. 874 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

75%staff recommend this hospital for care. 450 responses

Friends and Family Test score: Staff - Work

58%staff recommend this hospital as a place to work. 450 responses

Latest reviews of this hospital

A good experience

I attended the hand clinic this afternoon for a check up. The staff are always polite and friendly. The doctor i saw was very good and...

6 May 2015

Awesome service in Neurophysiology Department

This was the first time I visited this hospital and I can honestly say it was the best experience I have ever had in a UK hospital. First...

6 May 2015

A & E_not interested

Following a fall in which I sustained a head injury I attended A & E on Wednesday evening. The reception can only be described as dis...

5 May 2015

Excellent caring staff

I attended St Helier A&E. The receptionist was incredibly kind and caring in their words and manner during the booking in process. The tr...

1 May 2015

Nice pre-operation service

I went to the hospital for a pre-operation appointment before my vein operation. I met two nurse and they were very kind and absolutely h...

1 May 2015

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Last updated on 19 March 2014.

Information supplied by Epsom and St Helier University Hospitals NHS Trust