St Helier Hospital

Telephone: 020 8296 2000
Address: Wrythe Lane, Carshalton, Surrey, SM5 1AA
Website: http://www.epsom-sthelier.nhs.uk

3.5 out of 5 stars

Based on 99 ratings for this hospital

Overview

St Helier Hospital

St Helier Hospital is a large general teaching hospital in south-west London which offers a full range of acute services for adults and children.

It is the largest hospital of the Trust and shares the site with Queen Mary's Hospital for Children.

St Helier is home to a 24-hour accident and emergency department, a newly refurbished maternity unit and a comprehensive range of diagnostic facilities within pathology and radiology (including MRI and CT scanning, ultrasound and vascular diagnostic services).

All emergency surgery in the Trust is performed at St Helier.

The renal unit provides acute renal care and dialysis and is integrated with the St George's Hospital transplantation programme.

The hospital is going from strength to strength and performing well in the vast majority of the Government's key standards for providing high quality care to patients.

Contact details, map and directions

St Helier Hospital

Tel: 020 8296 2000   Fax: 020 8641 4546

Address: Wrythe Lane, Carshalton, Surrey, SM5 1AA

Website: http://www.epsom-sthelier.nhs.uk

Email: pals@epsom-sthelier.nhs.uk

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Departments and services

St Helier Hospital offers a wide range of services, including both inpatient, outpatient, specialist and general medical care.

To search for a specific treatment, use our full list of departments

Quality of service at St Helier Hospital

Care Quality Commission inspection ratings

% of registered nurse day hours filled as planned (Hospital)

93% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff day hours filled as planned (Hospital)

102% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of registered nurse night hours filled as planned (Hospital)

96% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff night hours filled as planned (Hospital)

118% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of patients who have been hurt in a fall in the last 3 days

2.2% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

3.61% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

93%Patients recommend this hospital. 465 responses.

Friends and Family Test score: A&E

97%Patients recommend this hospital. 935 responses.

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

75%staff recommend this hospital for care. 450 responses

Friends and Family Test score: Staff - Work

58%58%% staff recommend this hospital as a place to work. 450 responses

Latest reviews of this hospital

Hospital feedback

Having just attended a Gynae outpatient appointment, I would like to congratulate St Helier hospital staff for their excellent care. Eve...

24 March 2015

Telephone contact

I rang this evening 16.3.15 to try to find out if someone had been admitted, attempted to get through to the department and the phone ju...

16 March 2015

Excellent Care

I attended the hand clinic today for a follow up appointment. I saw my consultant, who was extremely nice, following examination. My con...

16 March 2015

Review of children's accident and emergency

We were triaged quickly and told there would be an hours wait. We waited about two and a half hours. The lack of communication was the is...

14 March 2015

A&E

I was referred by my doctor for chest pain & got a full overhaul ,excellent care from doctor & nurses as I was waiting for result...

5 March 2015

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Last updated on 19 March 2014.

Information supplied by Epsom and St Helier University Hospitals NHS Trust