St Helier Hospital

020 8296 2000 Wrythe Lane , Carshalton, Surrey, SM5 1AA
http://www.epsom-sthelier.nhs.uk

4 out of 5 stars

Based on 112 ratings for this hospital

Overview

St Helier Hospital

St Helier Hospital is a large general teaching hospital in south-west London which offers a full range of acute services for adults and children.

It is the largest hospital of the Trust and shares the site with Queen Mary's Hospital for Children.

St Helier is home to a 24-hour accident and emergency department, a newly refurbished maternity unit and a comprehensive range of diagnostic facilities within pathology and radiology (including MRI and CT scanning, ultrasound and vascular diagnostic services).

All emergency surgery in the Trust is performed at St Helier.

The renal unit provides acute renal care and dialysis and is integrated with the St George's Hospital transplantation programme.

The hospital is going from strength to strength and performing well in the vast majority of the Government's key standards for providing high quality care to patients.

Contact details, map and directions

St Helier Hospital

Tel: 020 8296 2000   Fax: 020 8641 4546

Address: Wrythe Lane, Carshalton, Surrey, SM5 1AA

Website: http://www.epsom-sthelier.nhs.uk

Email: pals@epsom-sthelier.nhs.uk

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Departments and services

St Helier Hospital offers a wide range of services, including both inpatient, outpatient, specialist and general medical care.

To search for a specific treatment, use our full list of departments

Quality of service at St Helier Hospital

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

95% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

99% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

94% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

111% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

2.2% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

3.61% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

91%Patients recommend this hospital. 1343 responses

Friends and Family Test score: A&E

84%Patients recommend this hospital. 873 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

7373% staff recommend this hospital for care. 150 responses. 4711 staff work at this trust.

Friends and Family Test score: Staff - Work

5959% staff recommend this hospital as a place to work. 150 responses. 4711 staff work at this trust.

Friends and Family test score: Outpatients

90%Patients recommend this hospital. 7152 responses.

Latest reviews of this hospital

Excellent Care in Gynaecology/Ward M2

I had to come in for an Anterior prolapse repair and Vaginal Hysterectomy. From my initial appointments in Gynae outpatients where the n...

28 August 2016

Hungry and thirsty, incomplete care.

Our family collected mum from the acute assessment unit by A&E at St Helier Hospital. Having been admitted nearly 24 hours earlier fo...

8 August 2016

Amazing and dedicated care

I had to have an abdominal hysterectomy and was terrified but the nurses and health care assistants helped me through the process, cared ...

2 August 2016

Friendly and Professional behaviour!

I could go in detail but I will just leave it at that , they are amazingly professional and kind. My experience with another hospital (mo...

2 August 2016

Thank you so much everyone at st heliers

My son had a problem with breathing/ tonsils which resulted in his lack of energy, poor sleep, and being ill every 2 weeks. He had them r...

25 July 2016

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Last updated on 19 March 2014.

Information supplied by Epsom and St Helier University Hospitals NHS Trust