St Helier Hospital

020 8296 2000 Wrythe Lane , Carshalton, Surrey, SM5 1AA
http://www.epsom-sthelier.nhs.uk

4 out of 5 stars

Based on 132 ratings for this hospital

Overview

St Helier Hospital

St Helier Hospital is a large general teaching hospital in south-west London which offers a full range of acute services for adults and children.

It is the largest hospital of the Trust and shares the site with Queen Mary's Hospital for Children.

St Helier is home to a 24-hour accident and emergency department, a newly refurbished maternity unit and a comprehensive range of diagnostic facilities within pathology and radiology (including MRI and CT scanning, ultrasound and vascular diagnostic services).

All emergency surgery in the Trust is performed at St Helier.

The renal unit provides acute renal care and dialysis and is integrated with the St George's Hospital transplantation programme.

The hospital is going from strength to strength and performing well in the vast majority of the Government's key standards for providing high quality care to patients.

Contact details, map and directions

St Helier Hospital

Tel: 020 8296 2000   Fax: 020 8641 4546

Address: Wrythe Lane, Carshalton, Surrey, SM5 1AA

Website: http://www.epsom-sthelier.nhs.uk

Email: pals@epsom-sthelier.nhs.uk

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Departments and services

St Helier Hospital offers a wide range of services, including both inpatient, outpatient, specialist and general medical care.

To search for a specific treatment, use our full list of departments

Quality of service at St Helier Hospital

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

89% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

106% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

93% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

123% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

2.2% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

3.61% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

90%Patients recommend this hospital. 1192 responses

Friends and Family Test score: A&E

87%Patients recommend this hospital. 927 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

61%staff recommend this hospital for care. 49 responses. 4750 staff work at this trust.

Friends and Family Test score: Staff - Work

37%staff recommend this hospital as a place to work. 49 responses. 4750 staff work at this trust.

Friends and Family test score: Outpatients

92%Patients recommend this hospital. 4521 responses.

Latest reviews of this hospital

Lack of professionalism

I have had treatment at St Helier's and the staff have been very welcoming and nice. From porter, receptionist, nurse, consultant and the...

17 February 2017

Excellent staff at Audiology

I went to Audiology for advice on getting my nhs hearing aid repaired. The member of staff I saw at Audiology could not have been more he...

15 February 2017

Neurology Dept

How a person like this is allowed to deal with sensitive issues relating to patients is completely beyond me. The doctor simply does...

14 February 2017

Ridiculous appointments

I have been at this clinic for 2 years and the doctor requests for myself to have an appointment every 3 months and bloods for my liver, ...

8 February 2017

Belittled, frightened and dismissed

I was referred to a neurologist by my GP. When I saw the name of the doctor I was seeing I expected good things as my partner had seen th...

4 February 2017

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Last updated on 19 March 2014.

Information supplied by Epsom and St Helier University Hospitals NHS Trust