St Helier Hospital

Telephone: 020 8296 2000
Address: Wrythe Lane, Carshalton, Surrey, SM5 1AA
Website: http://www.epsom-sthelier.nhs.uk

3.5 out of 5 stars

Based on 105 ratings for this hospital

Overview

St Helier Hospital

St Helier Hospital is a large general teaching hospital in south-west London which offers a full range of acute services for adults and children.

It is the largest hospital of the Trust and shares the site with Queen Mary's Hospital for Children.

St Helier is home to a 24-hour accident and emergency department, a newly refurbished maternity unit and a comprehensive range of diagnostic facilities within pathology and radiology (including MRI and CT scanning, ultrasound and vascular diagnostic services).

All emergency surgery in the Trust is performed at St Helier.

The renal unit provides acute renal care and dialysis and is integrated with the St George's Hospital transplantation programme.

The hospital is going from strength to strength and performing well in the vast majority of the Government's key standards for providing high quality care to patients.

Contact details, map and directions

St Helier Hospital

Tel: 020 8296 2000   Fax: 020 8641 4546

Address: Wrythe Lane, Carshalton, Surrey, SM5 1AA

Website: http://www.epsom-sthelier.nhs.uk

Email: pals@epsom-sthelier.nhs.uk

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Departments and services

St Helier Hospital offers a wide range of services, including both inpatient, outpatient, specialist and general medical care.

To search for a specific treatment, use our full list of departments

Quality of service at St Helier Hospital

Care Quality Commission national standards

All standards met
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

93% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff day hours filled as planned (Hospital)

97% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of registered nurse night hours filled as planned (Hospital)

96% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff night hours filled as planned (Hospital)

97% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

Friends and Family Test : Inpatient

92%Patients recommend this hospital. 366 responses.

Friends and Family Test score: A&E

93%Patients recommend this hospital. 582 responses.

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

78% of staff would recommend this organisation as a place to be treated. 496 responses. 4494 staff work at this organisation.

Friends and Family Test score: Staff - Work

63% of staff would recommend this organisation as a place to work. 497 responses. 4494 staff work at this trust.

Latest reviews of this hospital

Paediatric care

Took my son to Urgent Care Unit with a rash and a headache, although the wait was quite long, the staff prioritize the cases which i can...

23 November 2014

Colonoscopy today

I had a colonoscopy this afternoon, and after suffering from the solution to clear the bowel over two days, the treatment I had from the...

14 November 2014

A 10 day stay in ward A3

The nurses were very good apart from one night when only agency nurse were on duty, it was obvious they did not want to be there to help ...

5 November 2014

From bad to worse

After being verbally abused by one of there staff members. I was shocked to find this was the norm at this hospital. As no one seems inte...

2 November 2014

A good experience

I cut my foot badly and was advised to have it assessed at minor injuries. The lady at reception taking details could have been friendlie...

22 October 2014

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Last updated on 19 March 2014.

Information supplied by Epsom and St Helier University Hospitals NHS Trust