St Helier Hospital

Telephone: 020 8296 2000
Address: Wrythe Lane, Carshalton, Surrey, SM5 1AA
Website: http://www.epsom-sthelier.nhs.uk

4 out of 5 stars

Based on 115 ratings for this hospital

Overview

St Helier Hospital

St Helier Hospital is a large general teaching hospital in south-west London which offers a full range of acute services for adults and children.

It is the largest hospital of the Trust and shares the site with Queen Mary's Hospital for Children.

St Helier is home to a 24-hour accident and emergency department, a newly refurbished maternity unit and a comprehensive range of diagnostic facilities within pathology and radiology (including MRI and CT scanning, ultrasound and vascular diagnostic services).

All emergency surgery in the Trust is performed at St Helier.

The renal unit provides acute renal care and dialysis and is integrated with the St George's Hospital transplantation programme.

The hospital is going from strength to strength and performing well in the vast majority of the Government's key standards for providing high quality care to patients.

Contact details, map and directions

St Helier Hospital

Tel: 020 8296 2000   Fax: 020 8641 4546

Address: Wrythe Lane, Carshalton, Surrey, SM5 1AA

Website: http://www.epsom-sthelier.nhs.uk

Email: pals@epsom-sthelier.nhs.uk

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Departments and services

St Helier Hospital offers a wide range of services, including both inpatient, outpatient, specialist and general medical care.

To search for a specific treatment, use our full list of departments

Quality of service at St Helier Hospital

Care Quality Commission inspection ratings

% of registered nurse day hours filled as planned (Hospital)

92% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

102% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

96% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

112% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

2.2% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

3.61% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

96%Patients recommend this hospital. 637 responses

Friends and Family Test score: A&E

91%Patients recommend this hospital. 627 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

80%staff recommend this hospital for care. 442 responses

Friends and Family Test score: Staff - Work

62%staff recommend this hospital as a place to work. 442 responses

Friends and Family test score: Outpatients

92%Patients recommend this hospital. 4279 responses.

Latest reviews of this hospital

Reception staff are the worst

The reception team at the Maternity Unit are incredibly rude and unhelpful. It's just shocking that they should be speaking to pregnant p...

4 September 2015

Patient Pathway Office Dermatology (Patient phone service)

I phoned to rearrange an appointment, the person on the phone was very helpful and welcoming, without any prompting, and ensured they did...

28 August 2015

St Helier's Maternity is Excellent, Yet Again

I would like to extend a huge thank you to the maternity ward at St Helier for taking such superb care of my daughter, Chelsea, who was i...

28 August 2015

A&E and planned surgery

I went to a &e with broken elbow and a sprained ankle, not once was I offered a wheelchair to take me to Xray or nurse to plaster room h...

22 August 2015

A & E and A1 Ward (Medical Assessment Unit)

Taken to A&E in the early hours of 13th August with chest pains and breathing difficulties. Received excellent care from doctors, nur...

18 August 2015

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Last updated on 19 March 2014.

Information supplied by Epsom and St Helier University Hospitals NHS Trust