St Helier Hospital

020 8296 2000 Wrythe Lane , Carshalton, Surrey, SM5 1AA
http://www.epsom-sthelier.nhs.uk

4 out of 5 stars

Based on 110 ratings for this hospital

Overview

St Helier Hospital

St Helier Hospital is a large general teaching hospital in south-west London which offers a full range of acute services for adults and children.

It is the largest hospital of the Trust and shares the site with Queen Mary's Hospital for Children.

St Helier is home to a 24-hour accident and emergency department, a newly refurbished maternity unit and a comprehensive range of diagnostic facilities within pathology and radiology (including MRI and CT scanning, ultrasound and vascular diagnostic services).

All emergency surgery in the Trust is performed at St Helier.

The renal unit provides acute renal care and dialysis and is integrated with the St George's Hospital transplantation programme.

The hospital is going from strength to strength and performing well in the vast majority of the Government's key standards for providing high quality care to patients.

Contact details, map and directions

St Helier Hospital

Tel: 020 8296 2000   Fax: 020 8641 4546

Address: Wrythe Lane, Carshalton, Surrey, SM5 1AA

Website: http://www.epsom-sthelier.nhs.uk

Email: pals@epsom-sthelier.nhs.uk

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Departments and services

St Helier Hospital offers a wide range of services, including both inpatient, outpatient, specialist and general medical care.

To search for a specific treatment, use our full list of departments

Quality of service at St Helier Hospital

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

92% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

98% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

94% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

115% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

2.2% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

3.61% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

95%Patients recommend this hospital. 691 responses

Friends and Family Test score: A&E

84%Patients recommend this hospital. 376 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

7373% staff recommend this hospital for care. 150 responses. 4711 staff work at this trust.

Friends and Family Test score: Staff - Work

5959% staff recommend this hospital as a place to work. 150 responses. 4711 staff work at this trust.

Friends and Family test score: Outpatients

93%Patients recommend this hospital. 1748 responses.

Latest reviews of this hospital

Lovely helpful staff, ancient equipment

I had an elective cesarean at St Heliers in June 2016. We had all our obstetrician appointments at the hospital too. The equipment is v...

1 July 2016

Fantastic service

I went to the A & E with a badly cut wrist from a DIY accident and they got me into someone very quickly who very efficiently and wit...

29 June 2016

Fantastic midwives

I've just had my second baby at St Helier, and cannot fault the delivery ward staff. I was induced and had a fairly hard labour, but my m...

26 June 2016

Great hospital

My wife was admitted to And E on Tuesday 20th June ,with severe lower abdomen pain I cannot understate how good the service , care and ...

21 June 2016

Positive GUM clinic experience

Had a long wait of 2 hours before I was seen but was worth it as I was treated with respect and dignity and felt entirely comfortable whi...

17 June 2016

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Last updated on 19 March 2014.

Information supplied by Epsom and St Helier University Hospitals NHS Trust