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St Helier Hospital

Telephone: 020 8296 2000
Address: Wrythe Lane, Carshalton, Surrey, SM5 1AA
Website: http://www.epsom-sthelier.nhs.uk

4 out of 5 stars

Based on 112 ratings for this hospital

Overview

St Helier Hospital

St Helier Hospital is a large general teaching hospital in south-west London which offers a full range of acute services for adults and children.

It is the largest hospital of the Trust and shares the site with Queen Mary's Hospital for Children.

St Helier is home to a 24-hour accident and emergency department, a newly refurbished maternity unit and a comprehensive range of diagnostic facilities within pathology and radiology (including MRI and CT scanning, ultrasound and vascular diagnostic services).

All emergency surgery in the Trust is performed at St Helier.

The renal unit provides acute renal care and dialysis and is integrated with the St George's Hospital transplantation programme.

The hospital is going from strength to strength and performing well in the vast majority of the Government's key standards for providing high quality care to patients.

Contact details, map and directions

St Helier Hospital

Tel: 020 8296 2000   Fax: 020 8641 4546

Address: Wrythe Lane, Carshalton, Surrey, SM5 1AA

Website: http://www.epsom-sthelier.nhs.uk

Email: pals@epsom-sthelier.nhs.uk

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Departments and services

St Helier Hospital offers a wide range of services, including both inpatient, outpatient, specialist and general medical care.

To search for a specific treatment, use our full list of departments

Quality of service at St Helier Hospital

Care Quality Commission inspection ratings

% of registered nurse day hours filled as planned (Hospital)

96% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

109% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

99% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

133% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

2.2% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

3.61% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

95%Patients recommend this hospital. 587 responses

Friends and Family Test score: A&E

98%Patients recommend this hospital. 494 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

67%staff recommend this hospital for care. 42 responses

Friends and Family Test score: Staff - Work

45%staff recommend this hospital as a place to work. 42 responses

Latest reviews of this hospital

worth the travel

Live in Sussex but was referred to St Helier and Epsom for their expert care in Hip problems, The building was a bit of a shock to me co...

30 July 2015

Brilliant A & E and AMU.

Excellent detailed investigation of symptoms carried out with efficiency

25 July 2015

Poor maternity care

The maternity care at St Helier's is very poor. There is inconsistent advice given by midwives and there are too many front line staff ...

23 July 2015

Rheumatology is first class

The main thing that shines out about St. Helier is the staff, who are without fail cheerful, professional and expert. In such a busy plac...

20 July 2015

Fabulous service

On Friday the 3.7.15 I arrived at A&E at 5.45. At 5.50 I had seen the triage Nurse. At 6.00 I saw another Nurse who sorted out the wo...

6 July 2015

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Last updated on 19 March 2014.

Information supplied by Epsom and St Helier University Hospitals NHS Trust