New Cross Hospital

01902 307999 Wolverhampton Road, Heath Town , Wolverhampton, West Midlands, WV10 0QP
http://www.royalwolverhampton.nhs.uk/

3.5 out of 5 stars

Based on 360 ratings for this hospital

Overview

The Royal Wolverhampton NHS Trust is one of the leading acute and community trusts in the region. Employing more than 6,700 staff we provide a comprehensive range of community, acute and specialist services for the people of Wolverhampton, the wider Black Country, South Staffordshire, North Worcestershire and Shropshire. .

Nationally recognised for providing excellence in healthcare and one of only 7 Trusts in the UK chosen to be a showcase hospital for infection prevention we are justifiably proud of our achievements to date. Patient safety and quality of care are at the top of our agenda.  We have achieved NHSLA level 2 for our general services and NHSLA level 1 for our maternity services. Our campaign to reduce Hospital Acquired Infections and save lives has significantly improved the quality of service for our patients.  

We recognise that patients have choices to make about where they seek treatment and we want our hospital to be your first choice.

 

Our Vision -  

An NHS organisation that continually strives to improve patients' experiences and outcomes

Our Values -

Patients are at the centre of all we do

We will be innovative in how we work

Working together we deliver top quality services

We create an environment in which people thrive

Contact details, map and directions

New Cross Hospital

Tel: 01902 307999   Fax: 01902 695600

Address: Wolverhampton Road, Heath Town, Wolverhampton, West Midlands, WV10 0QP

Website: http://www.royalwolverhampton.nhs.uk/

Email: Your.comments@rwh-tr.nhs.uk

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Quality of service at New Cross Hospital

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

98.36% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

110.34% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

93.39% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

127.28% of planned level - This shows how well the ward's staffing requirements are being met

Friends and Family Test: Inpatient

91%Patients recommend this hospital. 1032 responses

Friends and Family Test score: A&E

81%Patients recommend this hospital. 1496 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

82staff recommend this hospital for care. 315 responses. 8014 staff work at this trust.

Friends and Family Test score: Staff - Work

70staff recommend this hospital as a place to work. 315 responses. 8014 staff work at this trust.

Friends and Family Test Score: Community

89%Patients recommend this hospital. 279 responses.

Friends and Family test score: Outpatients

94%Patients recommend this hospital. 8429 responses.

Latest reviews of this hospital

Out patients appointment.

I am always well satisfied with the treatment I receive when I attend the consultant's clinic.However I Have noticed over the last two vi...

15 August 2017

Excellent service

Excellent service from the consultant and their team who looked after me during my stay at New Cross for an appendectomy. All the staf...

12 August 2017

Appleby Suite waiting for kidney stone removal.

Arrived at 6.45am appointment at 7.00am seen straight away and shown to my bed number 8. Nurse who was looking after me that day was so l...

11 August 2017

Waiting time to be seen

Am not happy with the waiting time, they had just one doctor attending to more than 20 patients. This on the 10/08/2917 something needs t...

10 August 2017

Lie about the time

I was told i have an appointment at half 12. On the board it says if you have an appointment the waiting time ontop of your appointment t...

8 August 2017

Nearby Hospitals

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Last updated on 20 February 2013.

Information supplied by The Royal Wolverhampton NHS Trust