New Cross Hospital

Telephone: 01902 307999
Address: Wednesfield Road, Heath Town, Wolverhampton, West Midlands, WV10 0QP
Website: http://www.royalwolverhamptonhospitals.nhs.uk

3.5 out of 5 stars

Based on 181 ratings for this hospital

Overview

The Royal Wolverhampton NHS Trust is one of the leading acute and community trusts in the region. Employing more than 6,700 staff we provide a comprehensive range of community, acute and specialist services for the people of Wolverhampton, the wider Black Country, South Staffordshire, North Worcestershire and Shropshire. .

Nationally recognised for providing excellence in healthcare and one of only 7 Trusts in the UK chosen to be a showcase hospital for infection prevention we are justifiably proud of our achievements to date. Patient safety and quality of care are at the top of our agenda.  We have achieved NHSLA level 2 for our general services and NHSLA level 1 for our maternity services. Our campaign to reduce Hospital Acquired Infections and save lives has significantly improved the quality of service for our patients.  

We recognise that patients have choices to make about where they seek treatment and we want our hospital to be your first choice.

 

Our Vision -  

An NHS organisation that continually strives to improve patients' experiences and outcomes

Our Values -

Patients are at the centre of all we do

We will be innovative in how we work

Working together we deliver top quality services

We create an environment in which people thrive

Contact details, map and directions

New Cross Hospital

Tel: 01902 307999   Fax: 01902 695600

Address: Wednesfield Road, Heath Town, Wolverhampton, West Midlands, WV10 0QP

Website: http://www.royalwolverhamptonhospitals.nhs.uk

Email: Your.comments@rwh-tr.nhs.uk

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Quality of service at New Cross Hospital

Care Quality Commission national standards

Some standards not met
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

88% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff day hours filled as planned (Hospital)

103% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of registered nurse night hours filled as planned (Hospital)

84% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff night hours filled as planned (Hospital)

118% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

Friends and Family Test : Inpatient

89%Patients recommend this hospital. 715 responses.

Friends and Family Test score: A&E

80%Patients recommend this hospital. 1442 responses.

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

79% of staff would recommend this organisation as a place to be treated. 1007 responses. 6937 staff work at this organisation.

Friends and Family Test score: Staff - Work

66% of staff would recommend this organisation as a place to work. 1007 responses. 6937 staff work at this trust.

Latest reviews of this hospital

paediatric - awful!!

took my daughter to A&E today and the waiting time was horrendous but usually to be expected...but the horror came when my daughter ...

22 November 2014

rude nurse

I would like to see more doctors like the doctor who saw me, the nurse at clinical decisions ward wasn't doing her job and when I asked ...

18 November 2014

Heart and Lung centre Ward ( B11 )

I can only start by saying no one wants to be in hospital but after an illness that started 3 years ago on its return i found myself in ...

13 November 2014

Non-communication is just the tip of the iceberg!!

Over the past two years I have had to visit New Cross many times with my mom, my husband and now my step-father. This hospital does not ...

8 November 2014

Poor - Left

Took wife in with chronic abdominal pain/vomiting, also had no choice but to bring 5yr old with us. Told on check -in, "shouldn't b...

8 November 2014

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Last updated on 20 February 2013.

Information supplied by The Royal Wolverhampton NHS Trust