New Cross Hospital

Telephone: 01902 307999
Address: Wednesfield Road, Heath Town, Wolverhampton, West Midlands, WV10 0QP
Website: http://www.royalwolverhamptonhospitals.nhs.uk

3.5 out of 5 stars

Based on 267 ratings for this hospital

Overview

The Royal Wolverhampton NHS Trust is one of the leading acute and community trusts in the region. Employing more than 6,700 staff we provide a comprehensive range of community, acute and specialist services for the people of Wolverhampton, the wider Black Country, South Staffordshire, North Worcestershire and Shropshire. .

Nationally recognised for providing excellence in healthcare and one of only 7 Trusts in the UK chosen to be a showcase hospital for infection prevention we are justifiably proud of our achievements to date. Patient safety and quality of care are at the top of our agenda.  We have achieved NHSLA level 2 for our general services and NHSLA level 1 for our maternity services. Our campaign to reduce Hospital Acquired Infections and save lives has significantly improved the quality of service for our patients.  

We recognise that patients have choices to make about where they seek treatment and we want our hospital to be your first choice.

 

Our Vision -  

An NHS organisation that continually strives to improve patients' experiences and outcomes

Our Values -

Patients are at the centre of all we do

We will be innovative in how we work

Working together we deliver top quality services

We create an environment in which people thrive

Contact details, map and directions

New Cross Hospital

Tel: 01902 307999   Fax: 01902 695600

Address: Wednesfield Road, Heath Town, Wolverhampton, West Midlands, WV10 0QP

Website: http://www.royalwolverhamptonhospitals.nhs.uk

Email: Your.comments@rwh-tr.nhs.uk

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Quality of service at New Cross Hospital

Care Quality Commission inspection ratings

% of registered nurse day hours filled as planned (Hospital)

92% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

104% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

91% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

118% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0.11% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

5.98% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

90%Patients recommend this hospital. 1358 responses

Friends and Family Test score: A&E

84%Patients recommend this hospital. 1454 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

77%staff recommend this hospital for care. 540 responses

Friends and Family Test score: Staff - Work

62%staff recommend this hospital as a place to work. 540 responses

Friends and Family Test Score: Community

90%Patients recommend this hospital. 292 responses.

Latest reviews of this hospital

first time ever

At the age of 63 ,admittance to Heart and Lung Centre on Thursday 2nd to have lung biopsy surgery on Friday 3rd was the first time ever t...

6 July 2015

In one word professional, the staff are superb!

The one words for the staff of this hospital is professional kind helpful, just spent a short time on ward b15 could not fault housekeep...

2 July 2015

Fracture/Orthopaedic Clinic

After calling the clinic on Monday 29th June to ask for advice on my cast which had become loose I was asked to come to clinic that morni...

2 July 2015

excellent care.

From reception through to Doctors and Nurses l could not have been treated better, they were kind, considerate and friendly. I was dealt ...

1 July 2015

Dirty miserable staff

Was made to walk in there with a badly cut foot, the staff even watched me struggle walking in; gave a wheelchair to a drunk man but not ...

30 June 2015

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Last updated on 20 February 2013.

Information supplied by The Royal Wolverhampton NHS Trust