New Cross Hospital

Telephone: 01902 307999
Address: Wednesfield Road, Heath Town, Wolverhampton, West Midlands, WV10 0QP
Website: http://www.royalwolverhamptonhospitals.nhs.uk

3.5 out of 5 stars

Based on 144 ratings for this hospital

Overview

The Royal Wolverhampton NHS Trust is one of the leading acute and community trusts in the region. Employing more than 6,700 staff we provide a comprehensive range of community, acute and specialist services for the people of Wolverhampton, the wider Black Country, South Staffordshire, North Worcestershire and Shropshire. .

Nationally recognised for providing excellence in healthcare and one of only 7 Trusts in the UK chosen to be a showcase hospital for infection prevention we are justifiably proud of our achievements to date. Patient safety and quality of care are at the top of our agenda.  We have achieved NHSLA level 2 for our general services and NHSLA level 1 for our maternity services. Our campaign to reduce Hospital Acquired Infections and save lives has significantly improved the quality of service for our patients.  

We recognise that patients have choices to make about where they seek treatment and we want our hospital to be your first choice.

 

Our Vision -  

An NHS organisation that continually strives to improve patients' experiences and outcomes

Our Values -

Patients are at the centre of all we do

We will be innovative in how we work

Working together we deliver top quality services

We create an environment in which people thrive

Contact details, map and directions

New Cross Hospital

Tel: 01902 307999   Fax: 01902 695600

Address: Wednesfield Road, Heath Town, Wolverhampton, West Midlands, WV10 0QP

Website: http://www.royalwolverhamptonhospitals.nhs.uk

Email: Your.comments@rwh-tr.nhs.uk

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Quality of service at New Cross Hospital

Care Quality Commission national standards

Some standards not met
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

90% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff day hours filled as planned (Hospital)

101% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of registered nurse night hours filled as planned (Hospital)

94% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff night hours filled as planned (Hospital)

105% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of patients who have been hurt in a fall in the last 3 days

0.00% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

4.63% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test score: Inpatient

80 from 744 responses - Scores can range from -100 to +100. The higher the score, the better reported patient experience
More detail

Friends and Family Test score: A&E

52 from 1041 responses - Scores can range from -100 to +100. The higher the score, the better reported patient experience

Friends and Family Test score: Maternity

Latest reviews of this hospital

Recent hospital stay

I have recently been staying at New Cross hospital after being diagnosed with gallstones and cholecytisis. During my stay I was very well...

22 August 2014

Thank you for keeping my dad alive

Thank you to all the intensive care and heart staff for looking after my dad and keeping him alive. Nothing was to much trouble for them...

8 August 2014

Colorectal Wards

Firstly, I have to say that I've had an ongoing IBD for over 30 years, and now living with a terminal ileostomy. I have gained, over many...

7 August 2014

I went to AnE with all symptoms of DVT

I went to AnE and 9.00pm the receptionist was very rude and snotty I noticed on the wall that you were seen for assessment within 15 minu...

5 August 2014

Positive experience

I came on to ward d7 as an emergency admission for surgery i was put in a room with four beds which had recently been re done it was very...

4 August 2014

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Last updated on 20 February 2013.

Information supplied by The Royal Wolverhampton NHS Trust