New Cross Hospital

Telephone: 01902 307999
Address: Wednesfield Road, Heath Town, Wolverhampton, West Midlands, WV10 0QP
Website: http://www.royalwolverhamptonhospitals.nhs.uk

3.5 out of 5 stars

Based on 184 ratings for this hospital

Overview

The Royal Wolverhampton NHS Trust is one of the leading acute and community trusts in the region. Employing more than 6,700 staff we provide a comprehensive range of community, acute and specialist services for the people of Wolverhampton, the wider Black Country, South Staffordshire, North Worcestershire and Shropshire. .

Nationally recognised for providing excellence in healthcare and one of only 7 Trusts in the UK chosen to be a showcase hospital for infection prevention we are justifiably proud of our achievements to date. Patient safety and quality of care are at the top of our agenda.  We have achieved NHSLA level 2 for our general services and NHSLA level 1 for our maternity services. Our campaign to reduce Hospital Acquired Infections and save lives has significantly improved the quality of service for our patients.  

We recognise that patients have choices to make about where they seek treatment and we want our hospital to be your first choice.

 

Our Vision -  

An NHS organisation that continually strives to improve patients' experiences and outcomes

Our Values -

Patients are at the centre of all we do

We will be innovative in how we work

Working together we deliver top quality services

We create an environment in which people thrive

Contact details, map and directions

New Cross Hospital

Tel: 01902 307999   Fax: 01902 695600

Address: Wednesfield Road, Heath Town, Wolverhampton, West Midlands, WV10 0QP

Website: http://www.royalwolverhamptonhospitals.nhs.uk

Email: Your.comments@rwh-tr.nhs.uk

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Quality of service at New Cross Hospital

Care Quality Commission Inspection Ratings

% of registered nurse day hours filled as planned (Hospital)

91% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff day hours filled as planned (Hospital)

104% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of registered nurse night hours filled as planned (Hospital)

89% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff night hours filled as planned (Hospital)

117% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

Friends and Family Test: Inpatient

93%Patients recommend this hospital. 392 responses.

Friends and Family Test score: A&E

82%Patients recommend this hospital. 1813 responses.

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

78% of staff would recommend this organisation as a place to be treated. 1573 responses. 7109 staff work at this organisation.

Friends and Family Test score: Staff - Work

65% of staff would recommend this organisation as a place to work. 1573 responses. 7109 staff work at this trust.

Latest reviews of this hospital

telephone contact with ward

I live in Lincolnshire and trying to have telephone contact with the ward to enquire about a patient 's well being was totally non-existe...

20 December 2014

Appleby suite day surgery

I went into the appleby suite for day surgery i very satisfied with my treatment from start to finish the staff are execptional . I woul...

20 December 2014

Very unpleasant experience

Sent into A&E by gp via ambulance called by gp who was very concerned about my 5 month old baby who having breathing difficulties. Wh...

19 December 2014

Trying to find out about my grandmother

I called the hospital they kept transferring me then cut me off. I'm going in tomorrow to make a complaint.

16 December 2014

My 1 year old daughter isn't important!

After being advised by 111 to take my daughter to a&e because she hadn't been able to keep fluids down since Sunday evening and upon ...

27 November 2014

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Last updated on 20 February 2013.

Information supplied by The Royal Wolverhampton NHS Trust