New Cross Hospital

01902 307999 Wednesfield Road, Heath Town , Wolverhampton, West Midlands, WV10 0QP
http://www.royalwolverhamptonhospitals.nhs.uk

3.5 out of 5 stars

Based on 286 ratings for this hospital

Overview

The Royal Wolverhampton NHS Trust is one of the leading acute and community trusts in the region. Employing more than 6,700 staff we provide a comprehensive range of community, acute and specialist services for the people of Wolverhampton, the wider Black Country, South Staffordshire, North Worcestershire and Shropshire. .

Nationally recognised for providing excellence in healthcare and one of only 7 Trusts in the UK chosen to be a showcase hospital for infection prevention we are justifiably proud of our achievements to date. Patient safety and quality of care are at the top of our agenda.  We have achieved NHSLA level 2 for our general services and NHSLA level 1 for our maternity services. Our campaign to reduce Hospital Acquired Infections and save lives has significantly improved the quality of service for our patients.  

We recognise that patients have choices to make about where they seek treatment and we want our hospital to be your first choice.

 

Our Vision -  

An NHS organisation that continually strives to improve patients' experiences and outcomes

Our Values -

Patients are at the centre of all we do

We will be innovative in how we work

Working together we deliver top quality services

We create an environment in which people thrive

Contact details, map and directions

New Cross Hospital

Tel: 01902 307999   Fax: 01902 695600

Address: Wednesfield Road, Heath Town, Wolverhampton, West Midlands, WV10 0QP

Website: http://www.royalwolverhamptonhospitals.nhs.uk

Email: Your.comments@rwh-tr.nhs.uk

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Quality of service at New Cross Hospital

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

90% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

109% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

87% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

133% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0.11% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

5.98% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

89%Patients recommend this hospital. 1141 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

80%staff recommend this hospital for care. 631 responses

Friends and Family Test score: Staff - Work

70%staff recommend this hospital as a place to work. 631 responses

Friends and Family Test Score: Community

88%Patients recommend this hospital. 1409 responses.

Friends and Family test score: Outpatients

92%Patients recommend this hospital. 9747 responses.

Latest reviews of this hospital

Avoid diabetic dept

why do healthcare professionals choose to specialise in diabetes when they so clearly show they have nothing but contempt for type 2s. ...

10 February 2016

Excellent care from staff of all grades

My 85 year-old father was admitted by ambulance, via A & E with a heart problem. He was treated with great care, consideration and dignit...

5 February 2016

A+E waiting time

I attended A+E with my 4 year old daughter who was suffering from asthma. It took 75 minutes before the triage nurse saw her to check her...

3 February 2016

Fabulous Maternity Care

We wanted to say a massive thank you to Barbara for her fabulous care and support during the water birth of our baby girl. Barbara is an ...

29 January 2016

EXCELLENT CARE

I was taken by ambulance to A&E of New Cross last weekend following a heart scare, which was an Angina attack. From the ambulance ...

27 January 2016

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Last updated on 20 February 2013.

Information supplied by The Royal Wolverhampton NHS Trust