New Cross Hospital

01902 307999 Wednesfield Road, Heath Town , Wolverhampton, West Midlands, WV10 0QP
http://www.royalwolverhamptonhospitals.nhs.uk

3.5 out of 5 stars

Based on 291 ratings for this hospital

Overview

The Royal Wolverhampton NHS Trust is one of the leading acute and community trusts in the region. Employing more than 6,700 staff we provide a comprehensive range of community, acute and specialist services for the people of Wolverhampton, the wider Black Country, South Staffordshire, North Worcestershire and Shropshire. .

Nationally recognised for providing excellence in healthcare and one of only 7 Trusts in the UK chosen to be a showcase hospital for infection prevention we are justifiably proud of our achievements to date. Patient safety and quality of care are at the top of our agenda.  We have achieved NHSLA level 2 for our general services and NHSLA level 1 for our maternity services. Our campaign to reduce Hospital Acquired Infections and save lives has significantly improved the quality of service for our patients.  

We recognise that patients have choices to make about where they seek treatment and we want our hospital to be your first choice.

 

Our Vision -  

An NHS organisation that continually strives to improve patients' experiences and outcomes

Our Values -

Patients are at the centre of all we do

We will be innovative in how we work

Working together we deliver top quality services

We create an environment in which people thrive

Contact details, map and directions

New Cross Hospital

Tel: 01902 307999   Fax: 01902 695600

Address: Wednesfield Road, Heath Town, Wolverhampton, West Midlands, WV10 0QP

Website: http://www.royalwolverhamptonhospitals.nhs.uk

Email: Your.comments@rwh-tr.nhs.uk

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Quality of service at New Cross Hospital

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

88% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

112% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

88% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

135% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0.11% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

5.98% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

89%Patients recommend this hospital. 1085 responses

Friends and Family Test score: A&E

77%Patients recommend this hospital. 1543 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

80%staff recommend this hospital for care. 631 responses

Friends and Family Test score: Staff - Work

70%staff recommend this hospital as a place to work. 631 responses

Friends and Family Test Score: Community

87%Patients recommend this hospital. 744 responses.

Friends and Family test score: Outpatients

92%Patients recommend this hospital. 9997 responses.

Latest reviews of this hospital

Visit to the Emergency Dept.

Wednesday 4th May I visited the Emergency Department of the New Cross Hospital for the very first time. I had been told to go there with...

5 May 2016

I felt in very safe hands

I had excellent treatment from the whole team in endoscopy, especially Jan, the introductory nurse and Sam who performed my procedure. I...

4 May 2016

Access to Wifi

I have a member of my family staying at New Cross for a period of just over 2 weeks-to aide her recovery it is important that they have a...

29 April 2016

Lack of care

my mother in law was admitted four weeks ago. Her medical treatment was fine. However her nursing car was not. My mother in laws legs a...

28 April 2016

A very understanding staff.

This February /March, I had appointments with the cardiology out patients department . Every member of staff was extremely understandin...

28 April 2016

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Last updated on 20 February 2013.

Information supplied by The Royal Wolverhampton NHS Trust