New Cross Hospital

01902 307999 Wolverhampton Road, Heath Town , Wolverhampton, West Midlands, WV10 0QP
http://www.royalwolverhampton.nhs.uk/

3.5 out of 5 stars

Based on 352 ratings for this hospital

Overview

The Royal Wolverhampton NHS Trust is one of the leading acute and community trusts in the region. Employing more than 6,700 staff we provide a comprehensive range of community, acute and specialist services for the people of Wolverhampton, the wider Black Country, South Staffordshire, North Worcestershire and Shropshire. .

Nationally recognised for providing excellence in healthcare and one of only 7 Trusts in the UK chosen to be a showcase hospital for infection prevention we are justifiably proud of our achievements to date. Patient safety and quality of care are at the top of our agenda.  We have achieved NHSLA level 2 for our general services and NHSLA level 1 for our maternity services. Our campaign to reduce Hospital Acquired Infections and save lives has significantly improved the quality of service for our patients.  

We recognise that patients have choices to make about where they seek treatment and we want our hospital to be your first choice.

 

Our Vision -  

An NHS organisation that continually strives to improve patients' experiences and outcomes

Our Values -

Patients are at the centre of all we do

We will be innovative in how we work

Working together we deliver top quality services

We create an environment in which people thrive

Contact details, map and directions

New Cross Hospital

Tel: 01902 307999   Fax: 01902 695600

Address: Wolverhampton Road, Heath Town, Wolverhampton, West Midlands, WV10 0QP

Website: http://www.royalwolverhampton.nhs.uk/

Email: Your.comments@rwh-tr.nhs.uk

Get directions to New Cross Hospital

You can plan your journey with Transport direct.

Quality of service at New Cross Hospital

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

92% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

103% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

89% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

135% of planned level - This shows how well the ward's staffing requirements are being met

Friends and Family Test: Inpatient

95%Patients recommend this hospital. 1036 responses

Friends and Family Test score: A&E

83%Patients recommend this hospital. 1482 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

83%staff recommend this hospital for care. 405 responses. 7939 staff work at this trust.

Friends and Family Test score: Staff - Work

68%staff recommend this hospital as a place to work. 405 responses. 7939 staff work at this trust.

Friends and Family Test Score: Community

88%Patients recommend this hospital. 306 responses.

Friends and Family test score: Outpatients

94%Patients recommend this hospital. 10136 responses.

Latest reviews of this hospital

Wonderful team

I recently found myself under the care of midwives and doctors at this hospital. I cannot thank everyone enough from those that cared for...

22 May 2017

Can't fault the support or treatment so far

I was rushed in to new cross in february with a gall bladder issue that required surgery and removal, this all wnet well from ambulance s...

19 May 2017

Colonoscopy

I have now had several colonoscopies at this centre. Once again the treatment I received was excellent. Lovely friendly caring staff who ...

18 May 2017

Maternity and after birth support

My experience of the materbity services at New Cross was exceptional. I had a high risk pregnancy and was consultant led from the beginni...

18 May 2017

Midwife led unit simply brilliant

Arrived with just moments to spare before my daughter was born. The staff were calm efficient and so very friendly. Couldn't have asked f...

16 May 2017

Nearby Hospitals

Find nearby Hospitals

Last updated on 20 February 2013.

Information supplied by The Royal Wolverhampton NHS Trust