New Cross Hospital

01902 307999 Wolverhampton Road, Heath Town , Wolverhampton, West Midlands, WV10 0QP
http://www.royalwolverhampton.nhs.uk/

3.5 out of 5 stars

Based on 328 ratings for this hospital

Overview

The Royal Wolverhampton NHS Trust is one of the leading acute and community trusts in the region. Employing more than 6,700 staff we provide a comprehensive range of community, acute and specialist services for the people of Wolverhampton, the wider Black Country, South Staffordshire, North Worcestershire and Shropshire. .

Nationally recognised for providing excellence in healthcare and one of only 7 Trusts in the UK chosen to be a showcase hospital for infection prevention we are justifiably proud of our achievements to date. Patient safety and quality of care are at the top of our agenda.  We have achieved NHSLA level 2 for our general services and NHSLA level 1 for our maternity services. Our campaign to reduce Hospital Acquired Infections and save lives has significantly improved the quality of service for our patients.  

We recognise that patients have choices to make about where they seek treatment and we want our hospital to be your first choice.

 

Our Vision -  

An NHS organisation that continually strives to improve patients' experiences and outcomes

Our Values -

Patients are at the centre of all we do

We will be innovative in how we work

Working together we deliver top quality services

We create an environment in which people thrive

Contact details, map and directions

New Cross Hospital

Tel: 01902 307999   Fax: 01902 695600

Address: Wolverhampton Road, Heath Town, Wolverhampton, West Midlands, WV10 0QP

Website: http://www.royalwolverhampton.nhs.uk/

Email: Your.comments@rwh-tr.nhs.uk

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Quality of service at New Cross Hospital

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

92% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

103% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

89% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

135% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0.11% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

5.98% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

93%Patients recommend this hospital. 1135 responses

Friends and Family Test score: A&E

80%Patients recommend this hospital. 1317 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

86%staff recommend this hospital for care. 631 responses. 7974 staff work at this trust.

Friends and Family Test score: Staff - Work

72%staff recommend this hospital as a place to work. 631 responses. 7974 staff work at this trust.

Friends and Family Test Score: Community

82%Patients recommend this hospital. 179 responses.

Friends and Family test score: Outpatients

93%Patients recommend this hospital. 5526 responses.

Latest reviews of this hospital

Attending A&E (eye injury) Sunday 8th January 2017 - afternoon

My wife Margaret sustained a penetrating eye injury whilst gardening - I phoned New Cross A&E for advice as to where best to be treated -...

16 January 2017

Disgusting!

I've been to the urgent care centre twice this week my first experience was really good nice staff and doctors although on my second visi...

15 January 2017

Devastating Time for My Brother while Dying of Cancer

While in ward C24 the Last Week My Brother who is Terminally ill with Cancer, was exstreamly weak, in horrendous Pain and suffering. He w...

12 January 2017

Excellent service

Went in with a painful right foot was seen and x rayed in a total of 60 minutes very happy with the service I received as always

12 January 2017

Excellent Care

I have recently been discharged from The New Cross hospital. I was very worried as this was my first ever NHS hospital visit - I have had...

10 January 2017

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Last updated on 20 February 2013.

Information supplied by The Royal Wolverhampton NHS Trust