New Cross Hospital

Telephone: 01902 307999
Address: Wednesfield Road, Heath Town, Wolverhampton, West Midlands, WV10 0QP
Website: http://www.royalwolverhamptonhospitals.nhs.uk

4 out of 5 stars

Based on 243 ratings for this hospital

Overview

The Royal Wolverhampton NHS Trust is one of the leading acute and community trusts in the region. Employing more than 6,700 staff we provide a comprehensive range of community, acute and specialist services for the people of Wolverhampton, the wider Black Country, South Staffordshire, North Worcestershire and Shropshire. .

Nationally recognised for providing excellence in healthcare and one of only 7 Trusts in the UK chosen to be a showcase hospital for infection prevention we are justifiably proud of our achievements to date. Patient safety and quality of care are at the top of our agenda.  We have achieved NHSLA level 2 for our general services and NHSLA level 1 for our maternity services. Our campaign to reduce Hospital Acquired Infections and save lives has significantly improved the quality of service for our patients.  

We recognise that patients have choices to make about where they seek treatment and we want our hospital to be your first choice.

 

Our Vision -  

An NHS organisation that continually strives to improve patients' experiences and outcomes

Our Values -

Patients are at the centre of all we do

We will be innovative in how we work

Working together we deliver top quality services

We create an environment in which people thrive

Contact details, map and directions

New Cross Hospital

Tel: 01902 307999   Fax: 01902 695600

Address: Wednesfield Road, Heath Town, Wolverhampton, West Midlands, WV10 0QP

Website: http://www.royalwolverhamptonhospitals.nhs.uk

Email: Your.comments@rwh-tr.nhs.uk

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Quality of service at New Cross Hospital

Care Quality Commission inspection ratings

% of registered nurse day hours filled as planned (Hospital)

88% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff day hours filled as planned (Hospital)

103% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of registered nurse night hours filled as planned (Hospital)

88% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff night hours filled as planned (Hospital)

120% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of patients who have been hurt in a fall in the last 3 days

0.11% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

5.98% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

86%Patients recommend this hospital. 1035 responses

Friends and Family Test score: A&E

83%Patients recommend this hospital. 1640 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

78%staff recommend this hospital for care. 1573 responses

Friends and Family Test score: Staff - Work

65%staff recommend this hospital as a place to work. 1573 responses

Latest reviews of this hospital

visit via a/e sat 9th may after accident to eye.

At about 4.30pm on Sat 9th May I attended A/e at New Cross Hospital after an accident to my eye.I was dealt with Courteously and efficien...

15 May 2015

Medical outlier on Gynae ward D7 - caused me serious harm

I was a medical outlier on gynae ward 30th November to 18th December 2014. A handful of nurses were lovely but I can't remember there nam...

14 May 2015

Keyhole Robotic Surgery

From the first appointment with my consultant and the team, through the operation, to the six week post operative appointment I was given...

13 May 2015

Superb Stroke Ward Care

I can not praise highly enough the standard of care in the Stroke Ward (B12). Although my father was a general medical case, not a stroke...

12 May 2015

Incredible care

An excellent hospital with phenomenal care within the city. Waiting times on the whole are quite good, although this can depend on the ti...

1 May 2015

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Last updated on 20 February 2013.

Information supplied by The Royal Wolverhampton NHS Trust