New Cross Hospital

Telephone: 01902 307999
Address: Wolverhampton Road, Heath Town, Wolverhampton, West Midlands, WV10 0QP
Website: http://www.royalwolverhamptonhospitals.nhs.uk

3.5 out of 5 stars

Based on 110 ratings for this hospital

Overview

The Royal Wolverhampton NHS Trust is one of the leading acute and community trusts in the region. Employing more than 6,700 staff we provide a comprehensive range of community, acute and specialist services for the people of Wolverhampton, the wider Black Country, South Staffordshire, North Worcestershire and Shropshire. .

Nationally recognised for providing excellence in healthcare and one of only 7 Trusts in the UK chosen to be a showcase hospital for infection prevention we are justifiably proud of our achievements to date. Patient safety and quality of care are at the top of our agenda.  We have achieved NHSLA level 2 for our general services and NHSLA level 1 for our maternity services. Our campaign to reduce Hospital Acquired Infections and save lives has significantly improved the quality of service for our patients.  

We recognise that patients have choices to make about where they seek treatment and we want our hospital to be your first choice.

 

Our Vision -  

An NHS organisation that continually strives to improve patients' experiences and outcomes

Our Values -

Patients are at the centre of all we do

We will be innovative in how we work

Working together we deliver top quality services

We create an environment in which people thrive

Contact details, map and directions

New Cross Hospital

Tel: 01902 307999   Fax: 01902 695600

Address: Wolverhampton Road, Heath Town, Wolverhampton, West Midlands, WV10 0QP

Website: http://www.royalwolverhamptonhospitals.nhs.uk

Email: Your.comments@rwh-tr.nhs.uk

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Latest reviews of this hospital

Ward a9 brilliant. Very helpful nurses and consultants.

I was rushed in a and e with severe pain due to cyst burst in previous month. A & E brilliant so quick then I was transferred to ward A9...

14 April 2014

Communication urgently needs to improve

After an emergency admission on Monday, my daughter was finally scanned yesterday for a suspected blood clot - a life-threatening matter,...

10 April 2014

A long wait - and no communication

My daughter was admitted to New Cross by ambulance with severe chest pains and an abnormal ECG reading. She was kept in overnight and to...

9 April 2014

Worst treatment ever

A&E I spent 4hours in a and e watching people who looked as if there was nothing wrong swan in before me and very obviously ill children ...

8 April 2014

Rushed to hospital by ambulance suspected ovarian cyst burst

Having had to have a drip for the pain the ambulance man said I needed to go to hospital . He was brilliant as he knew I was in severe pa...

5 April 2014

Quality of service at New Cross Hospital

Friends and Family Test score: Inpatient

79 from 584 responses
More detail

Friends and Family Test score: A&E

58 from 1413 responses

Friends and Family Test score: Maternity

Care Quality Commission national standards

All standards met
Visit CQC profile

Number of MRSA cases in last 3 months

0 case(s) in the last three months

Patient survey score for cleanliness

As expected with a score of 8.97

C. difficile infections in last 3 months

Average (0.01 cases per bed in the last three months)

NHS Choices users rating

Responding to patient safety alerts

Poor - Some alerts not signed off after deadline

Nearby Hospitals

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Last updated on 20 February 2013.

Information supplied by The Royal Wolverhampton NHS Trust