New Cross Hospital

Telephone: 01902 307999
Address: Wednesfield Road, Heath Town, Wolverhampton, West Midlands, WV10 0QP
Website: http://www.royalwolverhamptonhospitals.nhs.uk

3.5 out of 5 stars

Based on 206 ratings for this hospital

Overview

The Royal Wolverhampton NHS Trust is one of the leading acute and community trusts in the region. Employing more than 6,700 staff we provide a comprehensive range of community, acute and specialist services for the people of Wolverhampton, the wider Black Country, South Staffordshire, North Worcestershire and Shropshire. .

Nationally recognised for providing excellence in healthcare and one of only 7 Trusts in the UK chosen to be a showcase hospital for infection prevention we are justifiably proud of our achievements to date. Patient safety and quality of care are at the top of our agenda.  We have achieved NHSLA level 2 for our general services and NHSLA level 1 for our maternity services. Our campaign to reduce Hospital Acquired Infections and save lives has significantly improved the quality of service for our patients.  

We recognise that patients have choices to make about where they seek treatment and we want our hospital to be your first choice.

 

Our Vision -  

An NHS organisation that continually strives to improve patients' experiences and outcomes

Our Values -

Patients are at the centre of all we do

We will be innovative in how we work

Working together we deliver top quality services

We create an environment in which people thrive

Contact details, map and directions

New Cross Hospital

Tel: 01902 307999   Fax: 01902 695600

Address: Wednesfield Road, Heath Town, Wolverhampton, West Midlands, WV10 0QP

Website: http://www.royalwolverhamptonhospitals.nhs.uk

Email: Your.comments@rwh-tr.nhs.uk

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Quality of service at New Cross Hospital

Care Quality Commission Inspection Ratings

% of registered nurse day hours filled as planned (Hospital)

91% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff day hours filled as planned (Hospital)

101% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of registered nurse night hours filled as planned (Hospital)

88% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff night hours filled as planned (Hospital)

119% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of patients who have been hurt in a fall in the last 3 days

0.11% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

5.98% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

93%Patients recommend this hospital. 448 responses.

Friends and Family Test score: A&E

81%Patients recommend this hospital. 1510 responses.

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

78% of staff would recommend this organisation as a place to be treated. 1573 responses. 7109 staff work at this organisation.

Friends and Family Test score: Staff - Work

65% of staff would recommend this organisation as a place to work. 1573 responses. 7109 staff work at this trust.

Latest reviews of this hospital

Emergency admission - heart attack

Arrived late on Saturday 21st February, and within less than 2 hours, I had been assessed and treated and was on a ward with stents fitte...

25 February 2015

Well done Dermatology department

I arrived for my appointment on time and was seen almost immediately by the Consultant.I was examined and found to have a small growth on...

13 February 2015

Disabled Car Parking

Let me at first say that whilst inside the hospital the staff are superb and the movement around the department was excellent, in fact an...

12 February 2015

A&E Service

Great service this morning _ efficient and speedy service for a minor eye problem linked to dry eye disease. Many thanks to all the st...

11 February 2015

Choking Episode and A&E

After being taken into A&E last night by a very helpful and calming paramedic (9 Feb) for another choking episode from eating food (an i...

10 February 2015

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Last updated on 20 February 2013.

Information supplied by The Royal Wolverhampton NHS Trust