Queen Elizabeth I I Hospital

Telephone: 01438 314333
Address: Howlands, Howlands, Welwyn Garden City, Hertfordshire, AL7 4HQ
Website: http://www.newqeii.info/

4 out of 5 stars

Based on 83 ratings for this hospital

News:

  • Safer staffing levels

Overview

New QEII Hospital

All remaining emergency and inpatient services at the QEII have now moved to the Lister hospital in nearby Stevenage, which has been transformed through around £150 million being invested in new facilities. 

Locally a new £30 million QEII hospital has been built by the East and North Hertfordshire Clinical Commissioning Group on the same site as the existing hospital.  Services from the old hospital have all but moved across to the New QEII following a phased process from 17 May through to 19 June 2015.  On completion, the New QEII will have a full range of outpatient, diagnostic and ante natal services, as well as a 24/7 Urgent Care Centre for treating adults and children of all ages with minor injuries and illnesses.

The New QEII hospital is located in Welwyn Garden City, Hertfordshire. Please click here to find out how to get to the New QEII and here to find out more about the facilities available to patients and their visitors.


24/7 Urgent Care Centre

The QEII's A&E was replaced, on 1 October 2014, with a new Urgent Care Centre that is now located in the New QEII Hospital.  The urgent care centre open 24 hours a day and treats adults and children of all ages with minor injuries or minor illnesses.  No appointment is necessary.

Contact details, map and directions

Queen Elizabeth I I Hospital

Tel: 01438 314333

Address: Howlands, Howlands, Welwyn Garden City, Hertfordshire, AL7 4HQ

Website: http://www.newqeii.info/

Email: generalenquiries.enh-tr@nhs.net

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Departments and services

To search for a specific treatment, use our full list of departments

Latest news

Safer staffing levels

Ward staffing levels poster

Each ward at the QEII hospital displays a staffing status poster, which shows the planned and actual numbers of staff on shift each day.

The posters are displayed on each ward where they can clearly be seen by patients, visitors and staff. Find out more about safer staffing levels on our wards.

Last updated on 10 June 2014.

Quality of service at Queen Elizabeth I I Hospital

Care Quality Commission inspection ratings

% of patients who have been hurt in a fall in the last 3 days

0.16% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

1.3% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

100%Patients recommend this hospital. 5 responses

Friends and Family Test score: A&E

85%Patients recommend this hospital. 320 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

68%staff recommend this hospital for care. 578 responses

Friends and Family Test score: Staff - Work

49%staff recommend this hospital as a place to work. 578 responses

Latest reviews of this hospital

good care but. .

The actual care I received was good and the nursibg staff excellent . However, the attitude of some of the reception staff was extremely ...

1 July 2015

still waiting

I had a doctors apt 13th of may about a lump in my breast, I was told to wait for an apt but by 15th of June iv still heard nothing so s...

24 June 2015

Disappointed by the wait to see the consultant

At just over 31 weeks pregnant I had to have a consultant appointment as I have a small fibroid. I was kept waiting in a hot and stuffy w...

24 June 2015

Excellent service

My husband cut his finger with a saw in Sunday morning. He attended the minor injuries unit at QE11 and had his wound cleaned, glued, dr...

22 June 2015

God sent Angels - Ambulance from QE II to Lister on 12.06.15

After been through a very nasty experience in the hands of nurse and the un sympathetic Doctor, we were pleasantly surprised by the suppo...

15 June 2015

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Last updated on 08 June 2015.

Information supplied by East and North Hertfordshire NHS Trust