Queen Elizabeth I I Hospital

Telephone: 01707 328111
Address: Howlands, Howlands, Welwyn Garden City, Hertfordshire, AL7 4HQ
Website: http://www.enherts-tr.nhs.uk

4.5 out of 5 stars

Based on 85 ratings for this hospital

News:

  • Safer staffing levels

Overview

QEII hospital

The QEII offers a wide range of services, including a regional specialty in ophthalmology. 

Over the next few years emergency and inpatient services will be moving to the Lister hospital in nearby Stevenage, which is being transformed through around £150 million being invested in new facilities. 

Locally a new £30 million QEII hospital is being built by the local Clinical Commissioning Group on the same site as the existing hospital.  Due to open in April 2015, the New QEII will have a full range of outpatient, diagnostic and ante/post natal services.

The QEII is located in Welwyn Garden City, Hertfordshire. Please click here to find out how to get to the QEII and here to find out more about the facilities available to patients and their visitors.

Finally - would you like to make a difference and have your say about your local hospital? We are applying to become a NHS foundation trust and would welcome your support as a public member:

Click here to find out more about our foundation trust application and the benefits of membership.

Click here to sign up and become a member

QEII hospital A&E

Adults

  • 8am to 8pm – current A&E service
  • 8pm to 8am – minor injuries only

At night if you have a minor illness please contact your GP. If you have a serious or life-threatening condition please call 999 or go to your nearest emergency department – which for many will be the Lister hospital in Stevenage.

Children (over 12 months)

  • Minor injuries service available 24/7

Babies (under 12 months)

  • Can’t be treated at the QEII currently

If your child or baby has a minor illness you should contact GP or NHS111.

If you child or baby has a serious or life-threatening condition please go to your nearest emergency department – which for many will be the Lister hospital in Stevenage.

Find out about your local NHS services www.wheredoigo.org.uk

Contact details, map and directions

Queen Elizabeth I I Hospital

Tel: 01707 328111

Address: Howlands, Howlands, Welwyn Garden City, Hertfordshire, AL7 4HQ

Website: http://www.enherts-tr.nhs.uk

Email: generalenquiries.enh-tr@nhs.net

Get directions to Queen Elizabeth I I Hospital

You can plan your journey with Transport direct.

Latest news

Safer staffing levels

Ward staffing levels poster

Each ward at the QEII hospital displays a staffing status poster, which shows the planned and actual numbers of staff on shift each day.

The posters are displayed on each ward where they can clearly be seen by patients, visitors and staff. Find out more about safer staffing levels on our wards.

Last updated on 10 June 2014.

Quality of service at Queen Elizabeth I I Hospital

Care Quality Commission national standards

All standards met
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

104% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff day hours filled as planned (Hospital)

125% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of registered nurse night hours filled as planned (Hospital)

105% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff night hours filled as planned (Hospital)

128% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of patients who have been hurt in a fall in the last 3 days

0.17% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

1.84% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test score: Inpatient

73 from 45 responses - Scores can range from -100 to +100. The higher the score, the better reported patient experience
More detail

Friends and Family Test score: A&E

53 from 315 responses - Scores can range from -100 to +100. The higher the score, the better reported patient experience

Friends and Family Test score: Maternity

Latest reviews of this hospital

Amazing A&E experience

I just went to A&E because I had a growth on my finger that my GP had said was a burst blood vessel and over the last few days it was...

14 August 2014

Three visits - two completely different experiences

The first time I visited the Vicky Adkins Breast Unit I had a fantastic experience. I had mistakenly came a day earlier (!) and told the...

8 August 2014

Blood test clinic

I am having blood test monthly in QE2, blood test clinic is always full of waiting people, after all the member of staff behind the recep...

4 August 2014

My experience in intensive care

Back in Febuary I was taken by ambulance to the Q E 11, I ended up in I.C.U in critical care & was put into a controlled coma, I didn...

11 July 2014

Excellent service at every stage

On Saturday 3rd May ’14 at about 10:30 a.m. I presented myself at A&E at the QE II hospital with a dog bite injury to my left hand. ...

8 July 2014

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Last updated on 16 June 2014.

Information supplied by East and North Hertfordshire NHS Trust