Queen Elizabeth I I Hospital

Telephone: 01707 328111
Address: Howlands, Howlands, Welwyn Garden City, Hertfordshire, AL7 4HQ
Website: http://www.enherts-tr.nhs.uk

4 out of 5 stars

Based on 87 ratings for this hospital

News:

  • Safer staffing levels

Overview

QEII hospital

All remaining emergency and inpatient services at the QEII have now moved to the Lister hospital in nearby Stevenage, which has been transformed through around £150 million being invested in new facilities. 

Locally a new £30 million QEII hospital is being built by the local Clinical Commissioning Group on the same site as the existing hospital.  Due to open in April 2015, the New QEII will have a full range of outpatient, diagnostic and ante natal services, as well as a 24/7 Urgent Care Centre for treating adults and children of all ages with minor injuries and illnesses.

The QEII is located in Welwyn Garden City, Hertfordshire. Please click here to find out how to get to the QEII and here to find out more about the facilities available to patients and their visitors.

QEII 24/7 Urgent Care Centre

The QEII's A&E was replaced, on 1 October 2014, with a new Urgent Care Centre that is open 24 hours a day and treats adults and children of all ages with minor injuries or minor illnesses.  No appointment is necessary.

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Contact details, map and directions

Queen Elizabeth I I Hospital

Tel: 01707 328111

Address: Howlands, Howlands, Welwyn Garden City, Hertfordshire, AL7 4HQ

Website: http://www.enherts-tr.nhs.uk

Email: generalenquiries.enh-tr@nhs.net

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Departments and services

To search for a specific treatment, use our full list of departments

Latest news

Safer staffing levels

Ward staffing levels poster

Each ward at the QEII hospital displays a staffing status poster, which shows the planned and actual numbers of staff on shift each day.

The posters are displayed on each ward where they can clearly be seen by patients, visitors and staff. Find out more about safer staffing levels on our wards.

Last updated on 10 June 2014.

Quality of service at Queen Elizabeth I I Hospital

Care Quality Commission national standards

All standards met
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

95% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff day hours filled as planned (Hospital)

108% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of registered nurse night hours filled as planned (Hospital)

89% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff night hours filled as planned (Hospital)

133% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

Friends and Family Test : Inpatient

100%Patients recommend this hospital. 12 responses.

Friends and Family Test score: A&E

80%Patients recommend this hospital. 376 responses.

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

70% of staff would recommend this organisation as a place to be treated. 383 responses. 5246 staff work at this organisation.

Friends and Family Test score: Staff - Work

47% of staff would recommend this organisation as a place to work. 383 responses. 5246 staff work at this trust.

Latest reviews of this hospital

2 hours waiting time for 2 minutes with the doctor

Vicki Adkins breast unit. Waiting times ridiculous they cram in so many appointments you know once you get one after midday it's an hou...

19 November 2014

Helpless

I moved in January 2014 from Hungary to England with my husband. He has a serious problem, he is bleeding every time he is opening the bo...

2 November 2014

Outpatients appointment cancelled with 24 hours notice

I am normally a big NHS fan but words fail me as my son's appointment (we have waited 6 months for) was cancelled with 24 hours notice. N...

1 November 2014

This has to be the worst hospital i have ever been in

As a kidney patient i have been to several hospital for the pass 22 yrs and I can say that the QE2 urgent care department is far below s...

24 October 2014

Always excellent.

Colorectal: From reception staff to nurses and doctors, all have been kind and caring. The continuity of care provided is world class...

23 October 2014

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Last updated on 06 October 2014.

Information supplied by East and North Hertfordshire NHS Trust