Queen Elizabeth I I Hospital

Telephone: 01707 328111
Address: Howlands, Howlands, Welwyn Garden City, Hertfordshire, AL7 4HQ
Website: http://www.enherts-tr.nhs.uk

4 out of 5 stars

Based on 82 ratings for this hospital

News:

  • Safer staffing levels

Overview

QEII hospital

By 1 October 2014, all remaining emergency and inpatient services at the QEII will have moved to the Lister hospital in nearby Stevenage, which is being transformed through around £150 million being invested in new facilities. 

Locally a new £30 million QEII hospital is being built by the local Clinical Commissioning Group on the same site as the existing hospital.  Due to open in April 2015, the New QEII will have a full range of outpatient, diagnostic and ante natal services, as well as a 24/7 Urgent Care Centre for treating adults and children of all ages with minor injuries and illnesses.

The QEII is located in Welwyn Garden City, Hertfordshire. Please click here to find out how to get to the QEII and here to find out more about the facilities available to patients and their visitors.

QEII hospital A&E

Adults (to 1 October 2014 - see below)

  • 8am to 8pm – current A&E service
  • 8pm to 8am – minor injuries only

At night if you have a minor illness please contact your GP. If you have a serious or life-threatening condition please call 999 or go to your nearest emergency department – which for many will be the Lister hospital in Stevenage.

Children (over 12 months - to 1 October 2014)

  • Minor injuries service available 24/7

Babies (under 12 months - to 1 October 2014)

  • Can’t be treated at the QEII currently

If your child or baby has a minor illness you should contact GP or NHS111.

If you child or baby has a serious or life-threatening condition please go to your nearest emergency department – which for many will be the Lister hospital in Stevenage.

Changes to A&E services at the QEII from 1 October 2014

The QEII's A&E will close on 1 October 2014.  A new Urgent Care Centre, which will open 24 hours a day, will replace the A&E service from this date.  Adults and children of all ages (including babies) with minor injuries or minor illnesses can go to the Urgent Care Centre.

Find out about your local NHS services www.wheredoigo.org.uk

Contact details, map and directions

Queen Elizabeth I I Hospital

Tel: 01707 328111

Address: Howlands, Howlands, Welwyn Garden City, Hertfordshire, AL7 4HQ

Website: http://www.enherts-tr.nhs.uk

Email: generalenquiries.enh-tr@nhs.net

Get directions to Queen Elizabeth I I Hospital

You can plan your journey with Transport direct.

Latest news

Safer staffing levels

Ward staffing levels poster

Each ward at the QEII hospital displays a staffing status poster, which shows the planned and actual numbers of staff on shift each day.

The posters are displayed on each ward where they can clearly be seen by patients, visitors and staff. Find out more about safer staffing levels on our wards.

Last updated on 10 June 2014.

Quality of service at Queen Elizabeth I I Hospital

% of registered nurse day hours filled as planned (Hospital)

104% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff day hours filled as planned (Hospital)

122% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of registered nurse night hours filled as planned (Hospital)

101% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff night hours filled as planned (Hospital)

130% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

Friends and Family Test score: Inpatient

100%Patients who would recommend this hospital as a place to be treated. 67 responses.

Friends and Family Test score: A&E

42

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

70% of staff would recommend this organisation as a place to be treated. 613 responses. 5492 staff work at this organisation.

Friends and Family Test score: Staff - Work

49% of staff would recommend this organisation as a place to work. 610 responses. 5492 staff work at this trust.

Latest reviews of this hospital

made to feel awful

I was referred to the department a few months prior to my appointment due to experiences pain and bleeding. Two weeks before my appointme...

14 September 2014

Pathology - Blood tests

I have regular blood tests at QE2 and visited the Blood Test drop in clinic on Thursday 4th Sept about 10.30am. After paying for parking...

5 September 2014

Amazing A&E experience

I just went to A&E because I had a growth on my finger that my GP had said was a burst blood vessel and over the last few days it was...

14 August 2014

Three visits - two completely different experiences

The first time I visited the Vicky Adkins Breast Unit I had a fantastic experience. I had mistakenly came a day earlier (!) and told the...

8 August 2014

Blood test clinic

I am having blood test monthly in QE2, blood test clinic is always full of waiting people, after all the member of staff behind the recep...

4 August 2014

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Last updated on 17 September 2014.

Information supplied by East and North Hertfordshire NHS Trust