Queen Elizabeth I I Hospital

01438 314333 Howlands, Howlands , Welwyn Garden City, Hertfordshire, AL7 4HQ

4 out of 5 stars

Based on 111 ratings for this hospital


  • Safer staffing levels


New QEII Hospital

All remaining emergency and inpatient services at the QEII have now moved to the Lister hospital in nearby Stevenage, which has been transformed through around £150 million being invested in new facilities. 

Locally a new £30 million QEII hospital has been built by the East and North Hertfordshire Clinical Commissioning Group on the same site as the existing hospital.  Services from the old hospital have all but moved across to the New QEII following a phased process from 17 May through to 19 June 2015.  On completion, the New QEII will have a full range of outpatient, diagnostic and ante natal services, as well as a 24/7 Urgent Care Centre for treating adults and children of all ages with minor injuries and illnesses.

The New QEII hospital is located in Welwyn Garden City, Hertfordshire. Please click here to find out how to get to the New QEII and here to find out more about the facilities available to patients and their visitors.

24/7 Urgent Care Centre

The QEII's A&E was replaced, on 1 October 2014, with a new Urgent Care Centre that is now located in the New QEII Hospital.  The urgent care centre open 24 hours a day and treats adults and children of all ages with minor injuries or minor illnesses.  No appointment is necessary.

Contact details, map and directions

Queen Elizabeth I I Hospital

Tel: 01438 314333

Address: Howlands, Howlands, Welwyn Garden City, Hertfordshire, AL7 4HQ

Website: http://www.newqeii.info/

Email: generalenquiries.enh-tr@nhs.net

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Departments and services

To search for a specific treatment, use our full list of departments

Latest news

Safer staffing levels

Ward staffing levels poster

Each ward at the QEII hospital displays a staffing status poster, which shows the planned and actual numbers of staff on shift each day.

The posters are displayed on each ward where they can clearly be seen by patients, visitors and staff. Find out more about safer staffing levels on our wards.

Last updated on 10 June 2014.

Quality of service at Queen Elizabeth I I Hospital

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

Friends and Family Test: Inpatient

99%Patients recommend this hospital. 135 responses

Friends and Family Test score: A&E

87%Patients recommend this hospital. 549 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

69%staff recommend this hospital for care. 313 responses. 5215 staff work at this trust.

Friends and Family Test score: Staff - Work

49%staff recommend this hospital as a place to work. 313 responses. 5215 staff work at this trust.

Friends and Family test score: Outpatients

95%Patients recommend this hospital. 2054 responses.

Latest reviews of this hospital

Contacting system

I tried to ring on a number of occassions to get my blood test results and i kept being passed round to different numbers and deperaments...

23 May 2017

Excellent service

I received my appointment within a week of referral by my GP. The receptionists were friendly and helpful. I didn't have to wait too lon...

5 May 2017

Urgent Care Centre

I visited the UCC at QE2 around midday today and felt the need to say how impressed I was with the speed with which I was seen by the doc...

24 April 2017

Complete failure to help ,give advice or provide next steps

Arrived at qe11 on Saturday evening after being told by police to go there following a road traffic accident. Police said it would quick...

23 April 2017

Visit to breast unit March 17

I was referred from the Dr's which took 1 week, it was busy but my whole experience of consultation, mammogram, ultrasound and final cons...

28 March 2017

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Last updated on 08 June 2015.

Information supplied by East and North Hertfordshire NHS Trust