Ixworth Surgery

Telephone: 01359 230252
Address: Peddars Close, Thetford Road, Ixworth, Bury St Edmunds, Suffolk, IP31 2HD
Website: Website address not added

4.5 out of 5 stars

Based on 6 ratings for this GP surgery

Performance

Patient Participation Group

Patient Participation Group (PPG) is normally made of practice staff and patients that are representative of the practice population. In some cases, the PPG could be facilitated by patients with no practice involvement. The main aim of the PPG is to ensure that patients are involved in decisions about the range and quality of services provided and, over time, commissioned by the practice.

Using the PPG, GP practices are encouraged to promote the proactive engagement of patients and to seek views from practice patients through the use of local practice surveys. The outcomes of the engagement and the views of patients are published below if this practice has a PPG.

National Patient Survey

The information below is taken from the 2013 GP Patient Surveys. People registered at general practices across England were asked how easy or difficult it is for patients to see or speak to a doctor at their practice. The results for this practice are depicted below. More detailed results from the GP Patient Survey 2012/13 are available from the GP Patient Survey website at: www.gp-patient.co.uk.

The proportion of patients who would recommend their GP surgery

83.1% 83.1% - In the middle range

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GP Patient Survey score for opening hours

73.9% 73.9% - As expected

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The proportion of respondents to the GP patient survey who gave a positive answer to ‘Generally, how easy is it to get through to someone at your GP surgery on the phone?. Higher values are better

74.46 74.46% of patients reported it was easy to get through to the practice on the phone

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Percentage of patients rating their experience of making an appointment as good or very good

72.9% 72.9% - In the middle range

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The proportion of respondents to the GP patient survey who described the overall experience of their GP surgery as good or very good.. Higher values are better

87.08 87.08% of patients felt that their overall experience was good or very good

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Last updated on 28 June 2012.

Information supplied by NHS Ipswich And East Suffolk CCG