York Medical Group, Monkgate

01904 206862 35 Monkgate, York , North Yorkshire, YO31 7PB

2 out of 5 stars

Based on 17 ratings for this GP surgery


  • Easter Opening Times


Opening times

Reception times

Monday 08:00 - 18:00
Tuesday 08:00 - 18:00
Wednesday 08:00 - 18:00
Thursday 08:00 - 18:00
Friday 08:00 - 18:00
Saturday Closed
Sunday Closed

Surgery times

Monday 08:00 - 19:30
Tuesday 08:00 - 18:00
Wednesday 08:00 - 18:00
Thursday 08:00 - 18:00
Friday 08:00 - 18:00
Saturday Closed
Sunday Closed

Last verified on 09/01/2017


  • Dr Pauline Bolter
  • Dr Robin Ghosh
  • Dr Rachel Bennet
  • Dr Siobhan Ward
  • Dr Jason Tunstall

To read more about us and to find other staff members please view our staff page.

GPs at this practice

3 male and 4 female GPs

Other branches

This practice is part of a practice group.

If you are interested in registering with one of our other branches please find their contact information here.

Online facilities

  • Online appointment booking is available Online appointment booking
  • Order or view repeat prescriptions online is available Order or view repeat prescriptions online
  • Online access to view your record is available Online access to view your record

You must be registered with your GP's online service to access the facilities. Find out more about accessing online services.

Clicking this link will take you to an external website.

Data source: NHS Digital

Latest news


 UPDATE  7th March 2017

Essential work following water damage at one of York Medical Group’s sites is due to get underway. 

Restoration work is now underway and is expected to take about three months. We are hoping to open 32 Clifton in June 2017.

The 32 Clifton surgery site had to close temporarily in December to allow the recovery and repair work to start, meaning services had to be delivered temporarily from other York Medical Group sites.

To overcome the damage, fix phone lines and make the building safe, the surgery building is about to undergo three months of renovation work.

Zulf Ali, a Managing Partner at York Medical Group said: “We’ve managed to contact the majority of patients to notify them that prescription collections at 32 Clifton have been transferred to the practice on Water Lane in York and that GP appointments will be moved to either Water Lane, Tower Court or Monkgate surgeries.

“We are working as hard and as fast as we can to get the site open as soon as possible and I’d like to thank our patients for bearing with us while the repair work takes place.

“The York Medical Group team will continue to provide updates on the temporary closure and in the meantime, if patients need help or advice they can call any of our other sites or go to our website at www.yorkmedicalgroup.co.uk.”


We have a very unfortunate situation at present where it has been reported that many of you are having difficulties getting through to York Medical Group sites by phone.  This is a particular problem for Water Lane and 32C. We are investigating the problem and trying to find a workable solution.  In the meantime we are increasing out man power on the phones and hope this will alleviate the situation.

To help ease pressures further we are encouraging patients to book appointments and request prescriptions using our online system. If you are not already signed up for this service you will need to bring photo ID and proof of address to any of our sites and they can register you for the online system.

To speak to Reception call

Any of the following numbers:

Water Lane – 623259

Tower Court – 479111

Monkgate – 206862

Acomb – 342999

Woodthorpe - 706881


Last updated on 08 March 2017.

Easter Opening Times

York Medical Group

He is a full list of our opening times for all our surgeries over the easter period

Associated document

Easter opening hours.pdf (.pdf, 441.1 KB)

Last updated on 30 March 2017.

Key facts

Registered patients


Friends and Family Test score: General Practice

76%Patients recommend this practice. 45 responses.

More on how we perform

We are currently accepting new patients

Please register during reception hours

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Latest reviews of this gp practice

lovely doctors, sometimes unprofessional receptionists

The doctors are good here, though it can be hard to get an appointment. But I don't think receptionists should attempt to diagnose you,...

27 February 2017

A declining service

Since this practice was taken over by the York Medical Group the waiting times for appointments has risen significantly and the promptnes...

14 February 2017

2 weeks to wait until blood test appointment

I rang for a duty doctor today and they suggested to book a blood test for my condition. The receptionist tells me that it's a fortnight'...

26 October 2016

They trivialise life-threatening conditions. Extremely rude.

I have a mechanical heart valve, I need to take warfarin for this and they continue to mess up my prescription and withhold my warfarin f...

29 September 2016

Annoyed receptionist

I rang up to make an appointment to have a blood test and the receptionist sounded aggregated and annoyed so I hung up. I don't come to t...

24 August 2016

Patient Participation Group

For more comments and opinion data for this practice, view the Patient Participation Group

Nearby Branches

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Last updated on 30 March 2017.

Information supplied by NHS Vale Of York CCG