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Emergency and urgent care services

Walk-in centres

NHS walk-in centres (WiCs) offer convenient access to a range of treatment. WiCs are managed by primary care trusts (PCTs). There are around 93 centres in England, dealing with minor illnesses and injuries.

These include:

  • infection and rashes,
  • fractures and lacerations,
  • emergency contraception and advice,
  • stomach upsets,
  • cuts and bruises, and
  • burns and strains.

NHS WiCs are usually managed by a nurse and are available to everyone. Patients do not need an appointment. Most centres are open 365 days a year and outside office hours. Some newly opened centres may offer different opening hours during their first few months.

NHS WiCs treat around three million patients a year and have proved to be a successful complementary service to traditional GP and A&E services. Some NHS WiCs offer access to doctors as well as nurses. However, they are not designed for treating long-term conditions or immediately life-threatening problems.

 

NHS walk-in centres

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