You can log in to the NHS App or the NHS website to book and manage GP surgery appointments.
Book a GP appointment
To check for available GP appointments:
- Go to Services.
- Select Check for available GP appointments.
- Select Book a GP appointment.
If appointment booking is unavailable
Your GP surgery may have switched off appointment booking. You can contact your surgery to book a GP appointment.
Depending on your GP surgery, you may have the option to Contact your GP surgery about a health problem on the Services page. This can lead to an appointment or other support from your GP surgery.
If you need an urgent appointment
You cannot book urgent GP appointments using the NHS App and will need to contact your surgery. You can also use 111.nhs.uk if you think you need medical help right now.
If a selected appointment becomes unavailable while booking
If the appointment time you selected is now showing as unavailable, someone else may have booked your preferred appointment slot before you finished your booking. If this happens, you can try searching again. There may still be a slot available at the same time, but with a different surgery member.
Booking appointments in advance
Your NHS App can show appointments that are available to book online at your surgery in the next 16 weeks.
Your GP surgery decides how far in advance appointments are available to book.
Longer appointments
Appointments are usually 10 minutes long. Some GP surgeries may offer longer appointments.
Depending on the type of appointment you need, you may be able to book a longer appointment.
To find out more about the types of appointments available and how they might suit your needs:
- Go to Services.
- Select Check for available GP appointments.
- Select Book a GP appointment.
- Select Which types of appointment should I book? to see any information that your GP surgery may have added.
Upcoming and past GP appointments
To view upcoming and past GP appointments:
- Go to the homepage or Your health.
- Select Upcoming and past appointments.
- Select GP surgery appointments.
This will show your upcoming GP appointments. To cancel an appointment, you can find the appointment here and select Cancel this appointment.
Your GP surgery may stop accepting online cancellations if it's too close to the appointment time. If you cannot cancel your appointment online, contact your surgery.
Add an appointment reminder to your calendar
You can add appointment reminders to your calendar when you use the NHS App, but not when you use the NHS website. Find the appointment you want to add a reminder for and select Add to calendar.
If no upcoming appointments are showing
You may not see your upcoming appointments if:
- your GP surgery does not currently allow online appointment booking
- your GP surgery stopped using online appointment booking after you booked the appointment
- you cancelled the appointment