Useful phone numbers

  • Abortion Help

    0845 300 80 90

    24-hour abortion information service run by Marie Stopes International clinics.

  • Age UK

    0800 00 99 66

    Information and advice on a broad rance of topics affecting older people

  • Alcoholics Anonymous

    0845 769 7555

    For those who think their drinking is becoming a problem, Alcoholics Anonymous offers the chance to talk to someone who knows the issues through personal experience.

  • Alzheimer's Society National Dementia Helpline

    0300 222 1122

    If you have concerns about dementia, the Alzheimer's Society National Dementia Helpline can provide information, support, advice and signposting to other appropriate organisations.

  • Asthma UK Adviceline

    08457 01 02 03

    Asthma nurse specialists provide independent, confidential advice and support to people living with asthma, their families, friends and carers and to health professionals.

  • Autism Helpline

    0808 800 4104

    The National Autistic Society Autism Helpline provides impartial, confidential information, advice and support for people with autism spectrum disorders, their families, professionals, researchers and students.

  • BackCare helpline

    0845 130 2704

    Speak to someone at this registered charity who has experienced back pain. The helpline provides support and information and explains your options

  • Beating Eating Disorders

    0845 634 1414

    Confidential helpline offering support and advice for anyone affected by an eating disorder.

  • Beaumont Society

    01582 412220

    Advice and support for transgender, transvestite , transsexual and crossdressing people to reduce emotional stress and increase understanding.

  • Breast Cancer Care helpline

    0808 800 6000

    Nurses and trained workers with personal or professional experience of breast cancer offer information and support on any aspect of breast cancer or breast health.

  • Brook Advisory Centres

    0808 802 1234

    Free and confidential sexual health advice and services for under-25s.

  • Cancerbackup

    0808 800 1234

    Information from nurses about all types and aspects of cancer - diagnosis, treatment, symptom control, clinical trials, support groups and where to get practical and emotional help.

  • Carers Direct

    0300 123 1053

    Confidential information and advice for anyone looking after someone else. 

  • ChildLine

    0800 1111

    Support, information and advice for children on any topic they want to talk about - bullying, gangs, puberty, sexual abuse, alcohol, drugs, or anything else that worries them.

  • Contact a Family

    0808 808 3555

    Information on specific conditions and rare disorders for families with disabled children.

  • Crohn’s and Colitis Support

    0845 130 3344

    A confidential, supportive listening service provided by trained volunteers for anyone affected by inflammatory bowel disease (IBD). Lines are open weekdays 1pm-3.30pm and 6.30pm-9pm

  • Crohn’s and Colitis UK

    0845 130 2233

    An information service for people affected by inflammatory bowel disease (IBD). Calls are taken by Information Officers from 10am-1pm weekdays. An answering  service operates at other times.

  • Cruse Day by Day

    0844 477 9400

    Help and support for people who are bereaved. Also offers a special line for young people on 0808 808 1677.

  • Domestic Violence Helpline

    0808 2000 247

    National Domestic Violence 24-hour helpline for those who require an urgent response or need in-depth support. The helpline is run by Women's Aid and Refuge.

  • Drinkline

    0300 123 1110

    Information and self-help materials, help to callers worried about their own drinking, support for family and friends of people who are drinking, and advice on where to go for help.

  • FPA

    0845 122 8690

    For information and advice on contraception, sexually transmitted infections, pregnancy choices, abortion, or planning a pregnancy

  • Frank

    0300 123 6600

    Call for confidential and friendly advice about drugs from professional advisers who will give you straight up, unbiased information.

  • Heart helpline

    08450 70 80 70

    British Heart Foundation's cardiac nurses and information officers provide information to help support any medical advice you have already had from your GP or consultant.

  • Learning Disability Helpline

    0808 808 1111

    An advice and information service from Mencap for people with a learning disability, their families and carers.

  • Macmillan CancerLine

    0808 808 0000

    Information and advice for anyone with concerns about living with cancer. Also offers a textphone service on 0808 808 0121.

  • Meningitis Research Foundation

    0808 800 3344

    Trained staff and qualified nurses offer information on meningitis and septicaemia to anyone concerned about or affected by these infections.

  • Mind Info Line

    0845 766 0163

    Mind's helpline gives confidential advice and help for people with mental health problems

  • National Osteoporosis Society helpline

    0845 450 0230

    A team of nurses is on hand every weekday between 9am and 5pm to answer your questions about osteoporosis.

  • NHS111


    Call 111 when you need medical help fast but it’s not a 999 emergency. Available 24 hours a day, 365 days a year. Calls free from landlines and mobiles.

  • Rethink

    0845 456 0455

    Helpline services offering practical and emotional support to those experiencing severe mental illness, their carers and relatives.

  • Sexual health line

    0300 123 7123

    Free confidential information and advice on sexual health

  • Shelter

    0808 800 4444

    Free housing advice from the homelessness and housing charity.

  • Smokefree

    0300 123 1044

    Get help to stop smoking and stay stopped

  • Stroke helpline

    0845 303 3100

    Advice from the Stroke Association, which helps stroke patients and their families through its support services and funds research into prevention, treatment and rehabilitation.

  • The Patients Association

    0845 608 4455

    For concerns about healthcare in general, this national charity provides patients with a way to raise issues and share experiences as it works to improve the care we all receive.

  • The Samaritans

    08457 90 90 90

    Confidential non-judgemental emotional support, 24 hours a day, for people who feel distressed, despairing or suicidal.

  • THT Direct

    0845 1221 200

    Information, support and advice from the Terrence Higgins Trust on all aspects of HIV and sexual health