Skip to main content

WELL - Ratings and reviews

Reviews

Displaying 1 to 1 of 1

  1. Review titled Poor Service, been getting worse for months

    Rated 1 star out of 5

    by Paul Carolan - Posted on 29 September 2022

    On many occiassions recently have visit pharmacy only for it to be closed with a note saying closed no pharmarcy on site. Visited for a booked Covid vaccine, no vaccine on site, blamed NHS, gave no alternertive, became aggressive when challenged. Told by pharmacist on the day because I challenged it that if I dont like the service to go elsewhere, I will do as instructed.

    Visited September 2022

    Report as unsuitable

    Review titled WELL

    Replied on 17 March 2023

    Hello, Thank you for your feedback; please accept my apologies that your experience had fallen below the high standards you should be able to expect when you visit a Well Pharmacy. The Regional and Area Operations Managers responsible for this pharmacy were informed so that they could address your experience with the pharmacy team. Thank you once again for taking the time to share your feedback. Kind regards, Well Customer Operations Team

    Report as unsuitable