Reviews

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1. Review titled Pointless phoneline, long queue, no empathy

   ★★

   Rated 2 stars out of 5

   by Anonymous - Posted on 12 March 2024

   This pharmacy never answers the phone, and has no email address to send queries to either. Basically, you have no way to contact this pharmacy, except in person - you then queue in store for 20-30 minutes due to lack of staff, only to then receive no real resolution to the query. Appalling patient experience. Also NHS email states this pharmacy need 3 days only to process a script - when you arrive to collect it you are told otherwise - apparently 7 days minimum - so god forbid you should run out of medication - you will go into withdrawal due to appalling lack of assistance and empathy

   Visited March 2024

   Report as unsuitable

   TESCO INSTORE PHARMACY has not yet replied.

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