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North Walsham Pharmacy - Ratings and reviews

Reviews

Displaying 1 to 6 of 6

  1. Review titled Chaotic storage of Repeat Prescriptions

    Rated 2 stars out of 5

    by Art - Posted on 21 January 2024

    Three times now we have had items missing from repeat prescriptions ordered online. On occasion old orders are offered which had been ordered a month or even earlier but not provided at the time as the bag they were in was not readily found. Each time the excuse is that they have not been ordered by the Birchwood practice. We have taken the precaution now of saving copy of all online orders and these confirm the problem is with the pharmacy - not the GP practice! Go into the pharmacy, look behind the desk and view the chaos of multiple bags awaiting collection. Whilst supposedly in alphabetic order, clearly they get mixed due to there being far too many in very limited space in the drawers - an extemely inefficient storage system! As a former senior NHS manager I consider this practice needs urgent review and effective management to overcome the obvious chaotic practices concerning repeat prescriptions. Art W

    Visited January 2024

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    North Walsham Pharmacy has not yet replied.


  2. Review titled Super helpful staff.

    Rated 5 stars out of 5

    by Phillip Giles - Posted on 27 October 2023

    Best pharmacy going no words needed! Thanks to all the staff who go above and beyond to help me with my medication.

    Visited October 2023

    Report as unsuitable

    North Walsham Pharmacy has not yet replied.


  3. Review titled Very helpful

    Rated 5 stars out of 5

    by Anonymous - Posted on 03 September 2023

    I had forgotten to bring my medication on holiday. After consulting 111 this pharmacy provided me with this vital medication at very short notice. Extremely grateful for their service

    Visited September 2023

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    North Walsham Pharmacy has not yet replied.


  4. Review titled Fantastic Pharmacy

    Rated 5 stars out of 5

    by Mark Goodman - Posted on 16 March 2023

    I’ve been using this pharmacy regularly since 2021 for monthly medication. Items are always ready as I give the pharmacy time to prepare my prescription. The staff are always busy and are polite and advised me well when requiring extra assistance. They have just stopped processing automatic repeat prescriptions, but explained how to order through the doctors and on the app. Which is very simple. Whilst other pharmacies have struggled to stay open North Walsham pharmacy has remained open and served the community well, staying open late regularly.

    Visited March 2023

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    North Walsham Pharmacy has not yet replied.


  5. Review titled Closed

    Rated 1 star out of 5

    by Anonymous - Posted on 03 January 2023

    Opening hours on NHS website state it’s open until 22:30. Just arrived at 20:15 after travelling 30 miles to get here and it’s closed. Brilliant.

    Visited January 2023

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    North Walsham Pharmacy has not yet replied.


  6. Review titled Great experience

    Rated 5 stars out of 5

    by Anonymous - Posted on 23 January 2023

    The pharmacist today was amazing! We had a complicated and unusual issue and she helped us get our issue resolved! Very helpful, kind and knowledgeable

    Visited January 2023

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    North Walsham Pharmacy has not yet replied.