Reviews

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1. Review titled Refused prescribed medications

   ★★

   Rated 2 stars out of 5

   by Sarah - Posted on 27 February 2023

   Up until today I would have recommended Frome Asda pharmacy, they have been friendly and helpful, but my experience this weekend has been so distressing that I will not use them again in the future where at all possible. Despite being given an emergency prescription by an out of hours GP the pharmacist would only provide me with 1/3 of the number of tablets prescribed. He lied to me, telling them that they didn't have any more in stock, whilst sending a letter to my GP which essentially accused me of drug-seeking behaviour. I found out the following day that they had plenty of the medication in question in stock but had to spend the whole day in and out of the store trying to negotiate my medication supply with his colleague rather than being supplied the medication as prescribed. As a result of his actions I was left in a state of distress and agitation for 48 hours without my medication. The inference in his letter to my GP was unprofessional and insulting. I am incredibly disappointed.

   Visited February 2023

   Report as unsuitable

   ASDA PHARMACY has not yet replied.

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