ASDA PHARMACY - Ratings and reviews
Reviews
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Review titled Gross errors on my Consultation Feedback Report to GP
Rated 1 star out of 5
by Anonymous - Posted on 12 January 2024
I had a consultation via phone on 30th dec. I called to advise my BP ( on medication) was 179/100 and was it safe as surgery closed for holidays for me to double up on my BP medication, I also mentioned headache and chest pains. They advised me to go to A&e which I did. However for reasons unknown they communicated the details of my contact as ‘headache’. And that was it. No mention of the advice to go to A&e or my bp etc. this seems grossly inadequate representation of what in fact took place.
Visited December 2023
ASDA PHARMACY has not yet replied.
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Review titled bad and rude service
Rated 1 star out of 5
by mick - Posted on 26 November 2023
had an appointment booked for a flu jab at 1.30 pm on 26/11/23, arrived on time, and was told by a member of staff that she would let the pharmacists know i was there. after thirty minutes the pharmacists appeared. ( as I was waiting. I let anyone that had come after me go in front. )the pharmacy was not busy and they had three staff working. one doing prescriptions. he asked who was next and ignored me as it looked like i was last in the queue. the staff member then told him that I was there for a flu jab and said that i would have to wait ten minutes. I protested at this as it wasn't fair as I had an appointment. and had been waiting. the staff member then lied and said I was told the pharmacists was in a consultation.( at no point was i rude ) i refuted this and to my dismay, the pharmacists then said i could wait or take my business elsewhere. unbelievable way to treat a paying customer this pharmacy should be ashamed of itself and its staff not even a simple apology. I will never use this pharmacists again and not a good reflection on Asda.
Visited November 2023
ASDA PHARMACY has not yet replied.