Ratings and reviews
Reviews
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Review titled Extremely disappointed
Rated 1 star out of 5
by Anonymous - Posted on 10 February 2024
Today I went into Oxford Road pharmacy to pick up a prescription. After being told to wait 1 minute for the pharmacist to sign off the drug for my 3 year old daughter, waited for much longer. Customers came in after me and left before me and within that time I was asked twice by other members of staff if I’d been served. After the final time of being asked (by the pharmacist) I replied that I had been waiting a while. He struggled his shoulders and said I would need to wait. I responded by asking him to release the prescription as I would go elsewhere. He said that would be fine but threatened that this was the only place in Reading that had this drug. So immediately I felt obliged that I had to continue the manipulative service that I was receiving from him and continue to wait to collect the medicine. He was smug about me waiting for the medicine and while he was signing off the drug, I could hear him telling of his staff member who told me to wait 1 minute. Poor service for customers and even worse treatment of his staff.
Visited February 2024
Oxford Road Pharmacy has not yet replied.
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Review titled Very helpful and friendly.
Rated 5 stars out of 5
by Mike - Posted on 06 July 2022
I have decided to change the pharmacy where I collect my repeat prescriptions. I went in person to Oxford Road Pharmacy to register my details and was greeted with a smile and someone who wanted to help. Thank you so much.
Visited July 2022
Oxford Road Pharmacy has not yet replied.
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Review titled Five star pharmacy
Rated 5 stars out of 5
by Anonymous - Posted on 16 March 2022
This pharmacy is several miles away from where I live, but often make the effort to go there as it is by far the best pharmacy I have ever used. The service is very friendly and smiley from all who work there and they are so quick in preparing prescriptions. They always have time to speak when I have called previously and have offered valuable advice and guidance on several occasions. I really would not hesitate to recommend them. Thank you so much for your support to date.
Visited March 2022
Oxford Road Pharmacy has not yet replied.