Newbury Place Pharmacy - Ratings and reviews
Reviews
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Review titled Awful experience
Rated 1 star out of 5
by Leanne Wallworth - Posted on 07 December 2023
Came in at 9am for a prescription for my toddler, saw the signs regarding permits for the health centre but assumed you could park outside the chemist to collect. Recieved a £100 fine for visiting, apprently you can sign in your vehicle but there’s no signs in the chemist and it wasn’t advised when purchasing during a chaotic morning visit at 9am when the chemist was busy and chaotic. Very disappointed I shopped here won’t be doing that again, recommend you go to a supermarket or other business with available parking
Visited December 2023
Newbury Place Pharmacy has not yet replied.
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Review titled Shoddy service
Rated 1 star out of 5
by Anonymous - Posted on 03 May 2023
Prescriptions passed to them on last Thursday afternoon and still waiting on Wednesday for delivery. Excuse is 1 day bank holiday and so a 93 year old lady is put at risk! I feel I am letting my mother down by using this pharmacy. Not the first time.
Visited May 2023
Review titled Newbury Place Pharmacy
Replied on 04 May 2023
Hi - please could you contact me at the Pharmacy so I can discuss this in more detail - we certainly don’t want to let patients down but do need to look closely into what clearly is an experience you have had which is less than expected from Your point of view and also what we aim for Many thanks Jonathan Richman
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Review titled Beware you have to pay to park!!!
Rated 2 stars out of 5
by Anonymous - Posted on 27 September 2022
Signs that parking is payable are not apparent so if you are not aware prepare yourself for £100 fine which is extortionate !! Nothing mentioned about parking charges on the pharmacy website! The website should include this info instead of just stating there is plenty of parking. Shameful !
Visited September 2022
Review titled Newbury Place Pharmacy
Replied on 27 September 2022
Dear Anonymous The parking system is in place to prevent people Who are not patients parking in the health centre car park all day - it was introduced by the Health Centre management at the requests of all the practices in the health centre - to avoid a charge a simple registration of the vehicle on one of the touch screen pads within the Health Centre allows for 2 hour parking (there are two pads in the pharmacy located either side of the tills) . There are numerous signs in the car park and including three at the entrance - so I am Unsure how you have missed them - that said we do have the ability to cancel a charge for genuine patients who have for some reason not noticed the signs - I cannot contact you as I have not got your details as you left this review anonymously but if you want to contact me to discuss on 01617921017 - kind regards Jonathan Richman - Superintendent Pharmacist