Reviews

Displaying 1 to 2 of 2

1. Review titled Very friendly, helpful staff

   ★★★★

   Rated 4 stars out of 5

   by Anonymous - Posted on 06 November 2023

   The last few times I've been in the whole team has been brilliant with answering my questions and even suggesting schemes to help me pay for and manage my treatments and I have never had an issue with anyone being unfriendly or rude. If there will be a wait for collection then they have always been transparent and upfront about how long it will be instead of making you wait with no explanation. There have been issues with the prescription being ready on time occasionally but I am aware that it isn't always their fault and sometimes it is completely out of their power and they will usually explain the issue instead of leaving you with no idea about what's happening or when it will be in.

   Visited November 2023

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   Lords Pharmacy has not yet replied.

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2. Review titled It is a very good example of good business

   ★★★★★

   Rated 5 stars out of 5

   by Chris - Posted on 09 March 2023

   Very good. Delivery is first rate as is everything they do in my experience. Located in the Guineas opposite the Orchard Practice the prescription is sent from the practice and ready for dispensing by the time one has arrived from the practice with a minimum of waiting. Excellent!

   Visited March 2023

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   Review titled Lords Pharmacy

   Replied on 22 June 2023

   Thank you, Chris, for your positive feedback regarding Lords Pharmacy in Newmarket. The team are a very busy one, and work hard to provide an efficient service whilst adding new innovations such as our 24 hour Medpoint Prescription Vending Machine. We appreciate you taking the time to write a review, and such a lovely one too. Best Wishes Geeta Sharma Co-owner

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