Bridge Pharmacy - Ratings and reviews
Reviews
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Review titled Very unhelpful staff
Rated 1 star out of 5
by Anonymous - Posted on 01 June 2023
I called the pharmacy to enquire about stock of a medication. It was confirmed to me that is was in stock so I asked the pharmacy where my prescription originally went, to release it back onto the database. I called Bridge pharmacy back to let them know prescription has now been released. The lady I spoke to informed me that she had incorrectly informed me of the available stock. It was 50mg I needed but they realised that it was actually 3omg in stock. I can forgive this as we make mistakes as humans. When I asked her if she could just check if she could order the prescription in (at this point I have no idea if the medication is not available nationwide or whether previous pharmacy have supplier issues) , the lady completely dismissed this. Told me there was no point in getting hold of the prescription off the NHS spine (which was released on her instructions so you think she might want to help me abit ) and that I should call other pharmacy's up for stock first. I did tell her she was very rude and unhelpful and I did call other pharamacies straight afterwards who had no issues at all with checking if they can order the prescription in. None of the others said they needed the prescription before they could check. To the owner / manager of the pharmacy- there is a reason why google and NHS reviews left are you are so bad !! I strongly recommend getting your staff trained so that they at the very least act as if they care about the customer !
Visited June 2023
Bridge Pharmacy has not yet replied.
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Review titled Let down by practice
Rated 2 stars out of 5
by Anonymous - Posted on 20 May 2022
When I changed pharmacies I was told they would carry on doing the dosset boxes then in December they said they did not have the staff due to covid and now I am getting all my medications in boxes which makes me feel very very let down now as I am having to do my medications myself and there are a lot of them to do!
Visited May 2022
Bridge Pharmacy has not yet replied.