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Asda Pharmacy - Ratings and reviews

Reviews

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  1. Review titled Poor Service

    Rated 1 star out of 5

    by Anonymous - Posted on 22 April 2023

    My mother has a batch of monthly prescriptions and I have a routine of popping into the pharmacy to request the repeat at least a week before its required. I went in 10 days ago to request it and was told yes it would be ready in a few days. A few (4) days later I went back to collect and was told that they were waiting for items. Ok so I went back the following week (10 days later) to be told that it hadn't even been started. I explained that it now urgent as the medicine is depleted so I waited for 30 minutes whilst they made up the prescription. Whilst I was waiting they were others complaining of similar experiences and poor service. Unfortunately I have two batches left and was told that I cannot use a different pharmacy but when they are finished I will not use this pharmacy again.

    Visited April 2023

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    Review titled Asda Pharmacy

    Replied on 24 April 2023

    Hi there, I am terribly sorry to hear about your experience. Could you please direct message us on Facebook/Twitter with a copy of this message, the date and time of your visit, the store name, colleague name, your full name, email and contact number? Our service team will then be able to pass your details along to our pharmacy team so they can pick up with you directly. Thanks, Tasha

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