John Radcliffe Hospital - Ratings and reviews
Reviews
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Review titled Reception team indifferent to patient care
Rated 4 stars out of 5
by Timothy Toomey - Posted on 20 April 2024
The Ambulatory Assessment Unit at the John Radcliffe Hospital is an excellent department providing a first class service, but fronted and badly represented by an indifferent reception team. Yesterday my experience was lacking but today Saturday 20 April 2024 it was upsetting. Visitors to the unit can expect more care from fellow patients than the reception staff on duty in the department who will put patient welfare and wellbeing secondary to the jobsworth manner in which they conduct themselves and respond to patients. It is quite extraordinary that the departmental management have failed to recognise the extent to which their colleagues work is let down by a poor front of house. Not to be recommended in an otherwise first class hospital, once past reception patients can trust they will be in excellent hands.
Visited Don't know on April 2024
John Radcliffe Hospital has not yet replied.
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Review titled Fantastic care
Rated 5 stars out of 5
by Annette Herman - Posted on 08 April 2024
Attended A&E early this morning & just wanted to thank everyone for their great care. Explained everything clearly, were very kind whilst remaining professional. Two cups of tea & biscuits also helped! Thank you NHS 💙
Visited Accident and emergency services on April 2024
John Radcliffe Hospital has not yet replied.
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Review titled Such good care
Rated 5 stars out of 5
by Joanna B - Posted on 19 April 2024
I was admitted to A and E after fainting in a shop. The ambulance staff were excellent. The a and e staff were also excellent - efficient, kind, empathetic. The NHS is amazing. Such a shame it has been so underfunded for so long. I am so grateful to you JR.
Visited Accident and emergency services on April 2024
John Radcliffe Hospital has not yet replied.
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Review titled Terrible Communication
Rated 2 stars out of 5
by Anonymous - Posted on 25 April 2024
I have had a telephone consultation scheduled twice now with the first time only receiving a call over an hour after my appointment time which I then couldn't answer due to driving and I'm still waiting after over 90mins beyond the scheduled second appointment. This is despite being told to be available for just 30 minutes either side of the appointment. Furthermore, it is impossible to then speak to anybody about the fact that you are still waiting for a call. The communication from the department is non existant / terrible.
Visited Obstetrics And Gynaecology on April 2024
John Radcliffe Hospital has not yet replied.
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Review titled Excellent care, responsiveness and professionalism
Rated 5 stars out of 5
by Jake - Posted on 27 March 2024
After being rushed to the JR for emergency surgery due to a post operative haemorrhage the whole team were fantastic in the resuscitation department alongside the ENT doctors. The level of care was phenomenal and their responsiveness to get me into surgery was very impressive. Overall, could not speak more highly about the professionalism of every doctor and nurse who looked after me.
Visited Major trauma on March 2024
John Radcliffe Hospital has not yet replied.
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Review titled Phenomenal level of professional care
Rated 5 stars out of 5
by Timmy Toomey - Posted on 24 February 2024
I had a fantastic Bioscopy at the JR hospital today. The staff in the department were each first class in their professionalism and tireless in the level of care and service provision given. I could not recommend the department enough. Thank you NHS.
Visited Gastrointestinal and Liver services on February 2024
John Radcliffe Hospital has not yet replied.
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Review titled Waiting now for 7hrs
Rated 1 star out of 5
by Simon Jones - Posted on 26 January 2024
My daughter was brought in by ambulance with a suspected stroke. Waiting in patient assessment for 7 hours. Luckily we had the company of two police officers with their very vocal drunk in handcuffs. Still waiting!
Visited Accident and emergency services on January 2024
John Radcliffe Hospital has not yet replied.
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Review titled 5 star Gynaecology Ward
Rated 5 stars out of 5
by Charlotte Nelson - Posted on 30 January 2024
the staff in the gynaecology ward are just outstanding. such great practice and procedure, they ensure it’s a comfortable environment, wether you’re there for maternity or otherwise. i was spoken to with such kindness, treated with respect and i was listened to. They are brilliant when it comes to privacy and dignity, and are so very patient. in the daytime, i find the ward to be vibrant yet still respectful to the sleeping mumma’s, the staff are spritely and understanding. i was constantly asked if i was feeling okay, if i needed pain relief, water, they were just so accommodating. The NHS is struggling and with Gynaecology being one of the units of the NHS with the least funding, i am so pleased with how the staff handle it. To the staff, thank you for your help!
Visited Gynaecology on January 2024
John Radcliffe Hospital has not yet replied.
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Review titled Good Experience
Rated 5 stars out of 5
by Anonymous - Posted on 14 March 2024
Had examination and biopsy at the clinic. Professional and friendly team who offered support and reassurance during the procedure. Many thanks to everyone concerned.
Visited Oral and Maxillofacial Surgery on January 2024
John Radcliffe Hospital has not yet replied.
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Review titled Fantastic ward and fantastic doctors
Rated 5 stars out of 5
by Anonymous - Posted on 10 January 2024
I was feeling really unwell and ignored before I got here. Other doctors had made me feel like I was making it up. I got here and the nurses were so lovely, I had a nice place to sit and everyone was so understanding and caring
Visited Gynaecology on January 2024
John Radcliffe Hospital has not yet replied.