Ipswich Hospital - Ratings and reviews
Reviews
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Review titled Disgraceful 6.5 Hour Wait In A&E
Rated 1 star out of 5
by Anonymous - Posted on 16 April 2024
Called 111 who advised to go straight to A&E and booked a slot. Arrived on time to an uncaring attitude from overwhelmed staff. Triage was not private as was carried out in a public corridor near the reception desk for all to hear-breaching patient confidentiality! Waited and waited in considerable pain which fell on deaf ears. Staff were beyond slow, uncaring, unhelpful and quite honestly couldn’t care less. 6.5 hours after entering A&E I was finally seen by a doctor who was dismissive and advised to ask my GP for a scan. I advised politely of the wait time and why he couldn’t send me for one, his response “this is the A&E dept, not ultrasound “ Absolutely disgraceful response!! Complete waste of time, no sleep and an awful experience.
Visited Accident and emergency services on April 2024
Ipswich Hospital has not yet replied.
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Review titled Wonderful care
Rated 5 stars out of 5
by Rachel - Posted on 26 March 2024
Having been highly anxious to attend this appointment due to historic issues, the staff went above and beyond with their kindness and consideration during my appointment. They really were brilliant, the hospital was clean and I waited no more than 5 minutes until being called. Thanks Stour Ward. And thanks to the NHS.
Visited Gynaecology on March 2024
Ipswich Hospital has not yet replied.
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Review titled Great service and attention
Rated 5 stars out of 5
by Mrs Patricia Fuller - Posted on 26 March 2024
I entered by ambulance with infected colon, every test was done and the doctors and staff could not have been more kind. They did all they could to make my problem easier to cope with and I can honestly recommend, and thank everyone who dealt with me, from the doctors, nurses, and everyone else who looked after my needs. they had lots of smiles and nothing was too much trouble for them. I went home feeling confident that they had done all they could to help me over the crisis. A big thank-you once again Ipswich Hospital, I really appreciate your dedication.
Visited Gastrointestinal and Liver services on March 2024
Ipswich Hospital has not yet replied.
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Review titled Help when needed
Rated 5 stars out of 5
by Mr Nigel Long - Posted on 20 March 2024
I was referred by my opticions for having very high pressure in my left eye. I received a hospital appointment within 2 hours, received a diagnosis and given medication to reduce the pressure. I left feeling much better. Thanks for everyone who looked after me.
Visited Ophthalmology on March 2024
Ipswich Hospital has not yet replied.
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Review titled Great service
Rated 5 stars out of 5
by KevinReeve - Posted on 17 March 2024
Ambulance called to my Father-in-law who had fallen. In Felixstowe Suffolk. The two staff that came out to him were both so professional and Kind. I would like an acknowledgement of this note please. As these two people were exceptional. They need mentioning.
Visited Accident and emergency services on March 2024
Ipswich Hospital has not yet replied.
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Review titled Very profesional , kind with lots of empathy
Rated 5 stars out of 5
by Chris Mcgregor - Posted on 06 April 2024
I was lucky enough to have Physio treatment whilst on Saxmundham & Shotley wards . The treatment I had was amazing and helped me so much . I cant thank the young ladies and Physio team enough for their help which certainly helped me .
Visited Physiotherapy on March 2024
Ipswich Hospital has not yet replied.
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Review titled Wonderful staff
Rated 5 stars out of 5
by Chris Mcgregor - Posted on 06 April 2024
I was on Saxmundham Ward & Shotley Ward and my stay was very much helped by all the staff from kindness to empathy and general care. They all seem to work so well as a team and I cannot praise them enough .
Visited Chronic Obstructive Pulmonary Disease on March 2024
Ipswich Hospital has not yet replied.
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Review titled Abysmal
Rated 1 star out of 5
by Anonymous - Posted on 04 February 2024
I’ve been to A&E 6 times now since December with the same issues, left side chest pain, feeling weak on left side and generally just not feeling right in myself at all- I’ve had 5 ECGs done all normal, normal bloods etc. There have been no further tests done, no interest in doing further tests and no referrals. I just keep being told that it’s my anxiety and to go home or contact my GP. On several occasions staff have been quite rude and made me feel ridiculous for coming in for chest pains due to me being young and I’ve felt quite discriminated against and not taken seriously due to my age. I have not felt heard, or like I’m being taken seriously at all and I’m terrified something serious is being missed due to this.
Visited Accident and emergency services on February 2024
Ipswich Hospital has not yet replied.
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Review titled Elderly Care
Rated 2 stars out of 5
by Julie - Posted on 06 February 2024
90 year old who had a stroke in November admitted by emergency ambulance after a fall injuring his head. Ambulance arrived at 8.30am, we are still in the waiting room at 4.15pm - 8 hours and 15 minutes for a 90 year old to wait is absolutely ridiculous.
Visited Accident and emergency services on February 2024
Ipswich Hospital has not yet replied.
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Review titled Brilliant Blood testing unit
Rated 4 stars out of 5
by Helen Chambers - Posted on 07 February 2024
So quick, efficient, kind and pleasant to my elderly and infirm father. Such a relief, as hospital visits are hard work on the elderly, what with the stress of parking etc. However, we'll be having all our blood tests taken at the unit here from now on, rather than the GP surgery, because of the kindness and thoughtfulness shown by all staff we met - and so much quicker!
Visited Don't know on February 2024
Ipswich Hospital has not yet replied.