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Bath Clinic - Ratings and reviews

Reviews

Displaying 1 to 10 of 10

  1. Review titled Excellent

    Rated 5 stars out of 5

    by Jenny - Posted on 03 November 2023

    The care and professionalism of all the staff is very impressive. There is a welcoming atmosphere in very pleasant surroundings.

    Visited Orthopaedics on November 2023

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    Review titled Bath Clinic

    Replied on 09 November 2023

    Dear Jenny, thank you for your review. It is lovely to read that you were very impressed with the professionalism of our staff. Kind regards Lucie Connock On behalf of Bath Clinic.

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  2. Review titled Expert surgery

    Rated 5 stars out of 5

    by Clive Rushton - Posted on 26 June 2023

    Dear Sir, I have recently been discharged from Bath Clinic, having had both hips replaced, in the last 14 months. Firstly, on 10th February 2022, and secondly on 27 April 2023. In an era where much criticism is levelled at our health service, I am delighted to advise you of the high-quality treatment I have received throughout this period. I was scheduled to undergo a consultation the calm professional manner and concise response to my concerns was extremely reassuring. On arriving for my operation everything was organised and well prepared with a lovely clean room, smart bright staff and an air of reassurance. The theatre staff, both going down and in the pre-op anaesthesia room were bright and cheerful creating an air of confidence which is essential in these circumstances. The actual hip operations both went smoothly and my post operation recovery was both free from any nausea and no pain. I was not left alone at any stage. Within hours on the following day, I was encouraged to get out of bed, given the confidence to walk a few steps and felt that my recovery was, already, underway. The physiotherapy staff were authoritative, knowledgeable and their instructions were both clear and carefully explained, it was made plain that walking on the level and engaging stairs both upwards and downwards was promising in terms of recovery. The supporting booklet with progressive exercises is essential and useful and was followed to the letter. After one night I was discharged. The following day I was concerned that the wound dressing was showing signs of blood leeching on one side. I rang the clinic, on Saturday, and the duty Nurse asked me to send an image. It was examined and within an hour they back, all was well. My outpatient appointment was carried out with obvious competency and when a small area on the wound area that had not sealed the consultant was called, he was able to come and inspect, and immediately decided to apply adhesive and carried out the work himself, keeping my wife fully in the picture whilst doing so. I took great comfort from this and within 2 weeks I was free of any dressing and healing well. Within six weeks I was discharged and resolved at that time that I would write to you, describing my experience, and expressing my appreciation of a job well done all within 14 weeks of my referral from my GP. I was delighted to note the theatre upgrades and the modified roofing to the clinic and to note how it was very much “business as usual” with the building workers integrating unobtrusively with the patients. Altogether it was a very reassuring experience and I have confidence that our wonderful NHS will regain its place providing leading edge healthcare to the British public for which we should be grateful. Clive Rushton

    Visited General Surgery on June 2023

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    Bath Clinic has not yet replied.


  3. Review titled Total Knee Replacement Surgery

    Rated 5 stars out of 5

    by Phil - Posted on 06 June 2023

    From start to finish the surgical team, nursing and non nursing staff made my stay exceptionally comfortable. Every member of staff were totally professional and caring. I was very well looked after. Even after discharge I received a number of telephone calls to check up on my progress. I would most definitely recommend the Bath Clinic if you need total knee replacement surgery.

    Visited Orthopaedics on May 2023

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    Review titled Bath Clinic

    Replied on 10 June 2023

    Dear Phil, thank you every so much for your review. It is great to read that you were made to feel comfortable and that staff were professional and caring. It is also lovely to read that you would recommend Bath Clinic. Best Wishes Lucie Stitch Bath Clinic

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  4. Review titled Very good experience

    Rated 5 stars out of 5

    by Anonymous - Posted on 17 April 2023

    I went to the Bath Clinic for a hernia repair as an NHS patient. The staff I encountered were all extremely professional and courteous. My safety and well-being was paramount and I therefore would have no hesitation in recommending The Bath Clinic.

    Visited General Surgery on April 2023

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    Review titled Bath Clinic

    Replied on 21 April 2023

    Thank you for your review, we appreciate you taking the time to leave us this feedback. Wishing you all the best Lucie Stitch Bath Clinic

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  5. Review titled Great organisation..

    Rated 5 stars out of 5

    by Brenda Wise - Posted on 14 February 2023

    In March 2014 I opted to fund my Hip replacement which was a great success. My experience was so positive that when I needed a Knee replacement, through the NHS, I had no hesitation in choosing Bath Clinic again. On 9th Feb 23 my knee was successfully replaced. It was the most positive and fun theatre experience ever! From consultant(s) to admin, nursing care, x-ray, physios, pharmacists and catering staff I can't thank everyone enough for their care both back in March 2022 (self funded) and now again in Feb 2023 under the NHS. I was very apprehensive and put at ease. Home after 41 hours since op I am doing really well. Two hip and one knee replacement later I hope the left knee will not go the same way but if it does then my first choice will be to return to the Bath Clinic.

    Visited Orthopaedics on February 2023

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    Review titled Bath Clinic

    Replied on 31 March 2023

    Thank you again for taking the time to let us know how we did. We hope you have a great day!

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  6. Review titled Amazing team

    Rated 5 stars out of 5

    by Anonymous - Posted on 14 February 2023

    Complete caring & guidance from admission to discharge. Every staff member of each department was friendly & helpful. I was well informed by consultant, surgical team, nurses & physio at every step of my progress.

    Visited Orthopaedics on February 2023

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    Review titled Bath Clinic

    Replied on 31 March 2023

    Thank you again for taking the time to let us know how we did. We hope you have a great day!

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  7. Review titled Excellent Service

    Rated 5 stars out of 5

    by Peter Gabb - Posted on 27 October 2022

    I recently had a procedure done at the Bath Clinic and was very impressed and satisfied with my treatment, the staff were very helpful and friendly,the facilities and food were good and it was very clean and tidy establishment. I would highly recommend the Bath Clinic,

    Visited Diagnostic Endoscopy on October 2022

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    Bath Clinic has not yet replied.


  8. Review titled 10/10 Recommend

    Rated 5 stars out of 5

    by Christopher Sands - Posted on 14 July 2022

    Recently had an operation on my Achilles and calf - very happy with Bath BMI all staff were friendly and knowledgable. Couldn’t fault anything. Food was very nice and large variety. Exceeded my expectations. 10/10 recommend.

    Visited Orthopaedics on July 2022

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    Bath Clinic has not yet replied.


  9. Review titled Caring and professional practice

    Rated 5 stars out of 5

    by Mr Edward Thomas - Posted on 08 June 2022

    From reception to operation aftercare I was made to feel welcome and the service provided was second to none. All aspects of my care was overwhelming and I was respected with all my questions answered with great knowledge and honesty. Food was well cooked and very diverse with plenty of tea, coffee and biscuits. In all a very pleasant stay and would advise anyone to use this facility.

    Visited General Surgery on June 2022

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    Bath Clinic has not yet replied.


  10. Review titled A Very Great practice

    Rated 5 stars out of 5

    by Ian - Posted on 26 July 2022

    I am 78 although I was only 77 when I had my knee operations. I had a second total knee replacement on my right knee in April, which went very well, as did my left knee the previous August , I was in for two nights, which was very good as I was expecting to be in for three. my recovery was aided by the excellent staff, nurses, surgeons anaethetists, physiotherapists both in the clinic and after at my local hospital. Also the catering staff for their excellent meals, in short The whole team across the board were superb! I would not hesitate to reccomend Bath Clinic to anyone, you really felt cared for, Thank you for the treatment and Care you have given me! Ian

    Visited Orthopaedics on April 2022

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    Bath Clinic has not yet replied.