Millgate Healthcare Partnership - Ratings and reviews
Reviews
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Review titled Inefficient
Rated 1 star out of 5
by John - Posted on 13 March 2023
Rang this morning, was left with the recorded message for 30 minutes , then a short message we are extremely busy please ring back later.....why for more music on hold? Will have to go out in bad weather to get my prescription renewed..
Visited March 2023
Millgate Healthcare Partnership has not yet replied.
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Review titled Pleased
Rated 4 stars out of 5
by Lee Hughes - Posted on 27 March 2023
Don't often go to the doctor's, arriving was fine and was seen on time, The nurse was nice and professional. Overall good experience.
Visited March 2023
Millgate Healthcare Partnership has not yet replied.
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Review titled The saga continues
Rated 1 star out of 5
by Anonymous - Posted on 13 March 2023
The saga continues, after not being able to contact the practice by phone attended in person , and was politely told that my repeat prescription had been approved by the GP, when? just a few moments ago.... went home, had lunch then got in touch with dispensary to be told the order is still waiting the GPs approval....someone is mistaken , the practice surely would not lie about this? Tried once again to contact the surgery by phone and gave up after 25 minutes of ring tone interrupted by please stay on the line your call is important to us etc.etc.etc. Will visit once again in the morning.... I do hope this surgery is not going down the same path as the dentists....
Visited March 2023
Millgate Healthcare Partnership has not yet replied.
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Review titled Totally unhelpful
Rated 1 star out of 5
by Anonymous - Posted on 28 March 2023
I’ve been in this surgery for over 30years and since Covid it is impossible to get to see your GP! if you manage to get through on the phone which is after trying for over 40 minutes there is always an excuse why you can’t see your GP! If you fill the online form in you may be lucky enough for a receptionist to call you who then asks your personal information and then a decision is made if you should be seen! It’s an absolute joke! We all have the right to see our GP and not be fobbed off with a text or even better fill a questionnaire and then you’re diagnosed! It’s absolutely shocking and should be sorted! A drs receptionist should not be referring you to the hospital when you can’t get to see your GP that is the reason for the 12 hour waits when you do need the hospital in an emergency Absolute shambles and everything has been blamed on Covid!
Visited February 2023
Millgate Healthcare Partnership has not yet replied.
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Review titled Lovely Nurse
Rated 4 stars out of 5
by Anonymous - Posted on 27 January 2023
I had a routine appointment today with the nurse who was a lovely lady very chatty and friendly and professional Thanks
Visited January 2023
Millgate Healthcare Partnership has not yet replied.
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Review titled Well run practice
Rated 5 stars out of 5
by Rachel Jones - Posted on 24 January 2023
I was happy with my appointment this morning. Checked in within a few minutes. Was seen straight away. Great service.
Visited January 2023
Review titled Millgate Healthcare Partnership
Replied on 17 February 2023
Thanks so much for your positive review, this is much appreciated by the staff here at Millgate and has been shared widely will all staff members. Thank you again, D Snow, Business Operational Manager
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Review titled Very good practice
Rated 5 stars out of 5
by Stewart Hamilton - Posted on 26 February 2023
I was seen on the same day as I usually am when booking early online, Doctor was both professional and sympathetic to my needs. Reception staff are always pleasant and helpful both on the telephone and face to face.
Visited January 2023
Review titled Millgate Healthcare Partnership
Replied on 28 March 2023
Thank you for your positive review, we are really pleased that you have taken time out to provide us with this feedback which is shared with all staff. All the best D Snow Manager
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Review titled Great practice
Rated 5 stars out of 5
by Ryan - Posted on 19 December 2022
Brilliant Dr and nurses are great aswell always there and very helpful staff brilliant surgery best gp I've been to
Visited December 2022
Review titled Millgate Healthcare Partnership
Replied on 28 March 2023
Thank you so much for your review, all the practice staff are grateful that you have taken time out to provide us with feedback.
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Review titled Flu Jab
Rated 5 stars out of 5
by Anonymous - Posted on 27 October 2022
I had booked a time for my fly jab but unfortunately I missed my time by two hours. By chance I called into the surgery and was seen within 3 mins! The nurse was lovely and put me at ease. Would definitely recommend this surgery
Visited October 2022
Review titled Millgate Healthcare Partnership
Replied on 31 October 2022
Thank you for your feedback, we are so pleased you had a positive experience at the surgery and I will pass this on to staff.
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Review titled Great Practice
Rated 5 stars out of 5
by MARIA NICKISSON - Posted on 27 October 2022
Just been in for appointment for flu jab, was I was in surgery for a total of 5 mins. Always top attention given, brilliant surgery, fantastic Doctors, Nurses and staff.
Visited October 2022
Review titled Millgate Healthcare Partnership
Replied on 31 October 2022
Thanks so much for your positive review, staff at the surgery really appreciate you taking the time out to provide this!