Ratings and reviews
Reviews
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Review titled Great Practice
Rated 5 stars out of 5
by Mrs Hazel Allen - Posted on 14 November 2023
My children and I have been with the surgery for almost 6 years. We have only ever had a positive experience. The staff at reception and every GP we have met have always been professional, understanding and quick at processing any referrals/prescriptions etc. This remained even during the covid period. Thank you.
Visited November 2023
Review titled Elsenham Surgery
Replied on 17 November 2023
Dear Mrs Allen, we are very pleased to hear you had a positive experience at Elsenham Surgery. Thank you for your kind review. Your comments will be fed back to the staff.
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Review titled Great practice
Rated 5 stars out of 5
by Roy sendall - Posted on 17 November 2023
I got a same day appointment, all the staff were brilliant, and sorted out my problem, I can't speak highly enough of them
Visited November 2023
Review titled Elsenham Surgery
Replied on 20 November 2023
Dear Mr Sendall, we are delighted we met your expectations. Thank you for your kind review. Your comments will be passed to the surgery staff.
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Review titled Some problems
Rated 4 stars out of 5
by Anonymous - Posted on 14 November 2023
This place only does same day appointments which is good isn some ways but for someone who works it’s not good having to take a day off work to go for a routine appointment rather than just nipping away for 20 mins
Visited July 2023
Review titled Elsenham Surgery
Replied on 17 November 2023
Dear Patient, we are sorry that you are not happy with the service offered at Elsenham Surgery, If you would like to contact the Practice Manager to discuss, please do so.
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Review titled The best GP practice
Rated 5 stars out of 5
by Anonymous - Posted on 19 April 2023
It’s so efficient - you call up, speak to someone lovely on the phone and you get booked in the same day normally. This practice is one in a million. We feel so fortunate.
Visited April 2023
Review titled Elsenham Surgery
Replied on 17 November 2023
Dear Patient, we are pleased you had a positive experience at Elsenham Surgery. Your feedback will be passed to all the staff at the surgery. Thank you for your kind review.
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Review titled Wonderful practice with fantastic staff
Rated 5 stars out of 5
by Hollie Mathison - Posted on 01 July 2022
I am thankful every day that this is our surgery. Every single member of staff from reception, pharmacy and through to the clinical staff are fantastic. All very helpful and friendly. I've always felt listened to and validated during appointments with clinical staff. Their knowledge and ability always excellent and I trust them implicitly. The reception staff go out of their way to provide an excellent first point of contact and the dispensary staff are extremely helpful too.
Visited July 2022
Review titled Elsenham Surgery
Replied on 16 August 2022
Dear Hollie Thank you for your very kind comments. I have shared them across the entire practice team. Karen Greaves Practice Manager