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PRESTON ROAD SURGERY - Ratings and reviews

Reviews

Displaying 1 to 3 of 3

  1. Review titled Excellent Prompt Service

    Rated 5 stars out of 5

    by Ashvin Mehta - Posted on 27 September 2023

    Very impressed with The Surgery for prompt service and making arrangements to be seen for my Eye issues Excellent professionally run practice. Thank you

    Visited September 2023

    Report as unsuitable

    PRESTON ROAD SURGERY has not yet replied.


  2. Review titled Run down practice

    Rated 1 star out of 5

    by Anonymous - Posted on 13 January 2023

    I have tried today to call desperately to check my results. I have been on the phone for over 45 minutes and I have been caller no 5 for the last 30 minutes. Does this practice ever answer their phones. Partners - you should be ashamed of the service you are providing us the general public. We do know there is an issue in the NHS but its unable to see a GP, Speak with a member of the team. Yet you continue to receive funding from the NHS for services not provided to the public. Its time you started to up your game.

    Visited January 2023

    Report as unsuitable

    PRESTON ROAD SURGERY has not yet replied.


  3. Review titled Absolutely awful and disgraceful - Avoid Practice!

    Rated 1 star out of 5

    by Anonymous - Posted on 23 December 2023

    Absolutely disgraceful service. Lack of accountability and a series of errors in providing prognosis and treatment. Long waiting times and constantly chasing for a call back. There have been times where I have been on hold for over 40 minutes and when I've spoken to staff, they informed me that they would call me back, and most of the time - this did not happen. The surgery lacks integrity and empathy. I urge you to follow-up on your actions and show compassion to your patients and their families. I would highly recommend training to your stuff so they provide their duty of care to patients, especially to the elderly, who require patience and support!

    Visited November 2022

    Report as unsuitable

    PRESTON ROAD SURGERY has not yet replied.