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Hylton Medical Group - Ratings and reviews

Reviews

Displaying 1 to 2 of 2

  1. Review titled Simply Brilliant

    Rated 5 stars out of 5

    by YHM - Posted on 26 January 2023

    I have never received less than complete respect, consideration and personalised care from the staff in this practice. I cannot praise them enough for their friendliness, compassion and first class service. Especially at this time, when the NHS is stretched. They take the time to listen, advise and reassure, and I always come away thinking how fortunate I am to be looked after by such a knowledgeable and respectful team. Well done to the whole team, and thank you. I would unreservedly recommend this practice if you are looking and there are vacancies.

    Visited January 2023

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    Review titled Hylton Medical Group

    Replied on 26 January 2023

    Hello TYM, Thank you for taking the time to leave us such great feedback. We are delighted to hear you are happy with the service provided. I will share with the wider team at our next meeting. Thank you and take care, Kelly Practice Manager

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  2. Review titled Excellent team work

    Rated 3 stars out of 5

    by Anonymous - Posted on 28 November 2022

    I would like to praise the whole team, the GP, the practise nurse and the reception staff for their patience and understanding in order to achieve a successful outcome for my niece The team worked around my nieces phobia and persevered until the procedure was successful. Many thanks to you all.

    Visited November 2022

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    Review titled Hylton Medical Group

    Replied on 29 November 2022

    Hello Anon, Firstly, thank you for taking the time to leave us such great feedback! I know coming to see us isn't at the top of anyone's day, especially those with phobias, anxiety or complex needs. Reasonable adjustments to help make your visit somewhat less pleasant is the least we can do. I will share this feedback with the wider team at our meeting next week. Thank you and take care, Kelly Practice Manager

    Report as unsuitable