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Homewell Curlew Practice - Ratings and reviews

Reviews

Displaying 1 to 10 of 111

  1. Review titled Good Service (this time)

    Rated 2 stars out of 5

    by Anonymous - Posted on 16 March 2024

    I was very impressed with the service I received from the GP. She was very supportive and helped me with my concerns. I would not recommend the Homewell a practice because I hate using the Anima app and I find the whole process of trying to see a GP difficult and frustrating. This may be the same for all other surgeries but it is very poor customer service. Getting past the Receptionist “firewall” is similarly frustrating whenever I have tried it. This time however, the awful Anima app seemed to work and I was offered a face to face appointment the same day. The GP (another one that I had never met before) was absolutely superb. Credit where it is due, she was very good.

    Visited March 2024

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  2. Review titled My doctor was very understanding today

    Rated 4 stars out of 5

    by Dr Davis - Posted on 09 March 2024

    I don't usually get anyone to really listen to me or take me serious as I've had this ongoing issues fir over a year now but my GP noticed the changes in me and how much it's affecting my life and well being. He has took notes and wishes me good luck with my consultant at the hospital in a few weeks time. Hoping they can find what's going on. Hoping next time I see a GP in person they will believe me.

    Visited March 2024

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  3. Review titled Ok practice

    Rated 3 stars out of 5

    by Anonymous - Posted on 07 March 2024

    Takes about a mouth to get a face to face appointment. I can't see doctors or receptionist judging people over the phone on how they are physically! My experience with the face to face appointment was good the doctor was great.

    Visited March 2024

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  4. Review titled Great practice. Lovely staff

    Rated 5 stars out of 5

    by Caroline - Posted on 07 March 2024

    I had reason to attend the Surgery to get the results of a x-ray. The GP was very professional yet compassionate and gave good information about the outcome of the x-ray and what the process is.

    Visited March 2024

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  5. Review titled Not fit for purpose

    Rated 1 star out of 5

    by Paul Clark - Posted on 08 March 2024

    Saw a Doctor about two ailments and was told to go private for both because nobody is trained for one and the other they don’t do anymore. Or I could see a pharmacist. Went to the pharmacy and was just waved away. What do doctors actually do now? Took three weeks to get this appointment, left work early to be on time and told to go private. Total joke.

    Visited March 2024

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  6. Review titled Inadequate

    Rated 1 star out of 5

    by Kevin feeney - Posted on 16 March 2024

    I have Had a hip problem for 5 months and only received my steroid injection yesterday every time I have requested a appointment I have only had telephone appointments which is totally inadequate and unhelpful as all I have been prescribed is painkillers which is not getting to the root of the problem. Also trying to get a repeat or any kind of medication prescribed takes so long that I run out before they are prescribed which is unacceptable. Having eventually getting my long waited for steroid injection which was very well done by the doctor I feel badly let down by the practice across the whole departments in getting any kind response or getting appointments. Whether it is the norm the surgery was empty when I came yesterday which I found incredible as I have had trouble as said in getting appointments

    Visited March 2024

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  7. Review titled Appointment with new GP

    Rated 4 stars out of 5

    by Anonymous - Posted on 07 February 2024

    Very thorough and felt as if I actually was listened too. Has booked appointments with other departments to further my treatment.

    Visited February 2024

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  8. Review titled Seeking advice

    Rated 4 stars out of 5

    by Susan.Hills - Posted on 01 March 2024

    GP was welcoming, however I was disappointed not to be able to be treated within the practice. I also thought perhaps the fact that I am 76 (an old biddy) may have influenced any further decision about treatment. I left feeling despondent and still worried. However I told myself my problem was perhaps not as important to others as it is to me. I felt it was a case of (you should expect this at your age). I felt I had wasted both mine and the doctor's time.

    Visited February 2024

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    Review titled Homewell Curlew Practice

    Replied on 01 March 2024

    Dear Susan, I'm sorry to hear you felt disappointed and despondent after seeking medical help. Your concerns are valid, and seeking medical advice is never a waste of time. I can see that the doctor has referred you to the dermatologist to seek further advice as they are the specialists in this field. If you do require further assistance please do not hesitate to re contact the surgery. Alisha Practice Manager

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  9. Review titled Helpful practice

    Rated 5 stars out of 5

    by Jean Hayward - Posted on 15 February 2024

    I had appointment with my doctor who was very caring and answered all my questions and concerns I had he gave me a thorough examination I have on going test to which came through very quickly I wound like to thank him very much.

    Visited February 2024

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    Homewell Curlew Practice has not yet replied.


  10. Review titled Mental Health chat

    Rated 4 stars out of 5

    by Mr Sellwood - Posted on 28 February 2024

    Great calls with mental health team. Got me in for blood tests to check me over and did find I was low on B12 which was probably the main cause of how I am feeling mentally and physically. Also then arranged another appoinment for me with a seperate GP for another concern that I have. Yes this surgery has its struggles due to ammount of patients, a lot of other surgeries have the same issue but they do their best with the sources they have.

    Visited February 2024

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    Homewell Curlew Practice has not yet replied.