mydentist, Plains Road, Mapperley - Ratings and reviews
Reviews
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Review titled Great practice
Rated 5 stars out of 5
by Carolyn Knapp - Posted on 05 February 2023
Very pleased with visit to My Dentist for treatment. Staff friendly and welcoming on arrival. Dentist carrying out the treatment was brilliant totally professional and extremely pleased with the results of the treatment
Visited February 2023
Review titled mydentist, Plains Road, Mapperley
Replied on 08 March 2023
Dear Patient Thank you for your lovely feedback regarding our practice and for taking the time to leave it. I am very happy to hear that your treatment went well, and we look forward to welcoming you back to the practice in the future, Kind Regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled Poor service
Rated 1 star out of 5
by Anonymous - Posted on 16 November 2022
The practice cancelled my appointment 3 times at the last minute, same excuse all the time. The attitude of the one particular staff was appalling. Used to be a good practice but it has changed. Not happy with the service.
Visited November 2022
Review titled mydentist, Plains Road, Mapperley
Replied on 02 December 2022
Dear Patient, Thank you for your feedback, it is very much appreciated as we always endeavor to improve the services we provide for our patients. We are sorry to hear that you are unhappy with the service that you received at our practice and would like to apologise for any inconvenience this may have caused you. On review of your comments, I would ask that you contact the Practice Manager on to further discuss your concerns. Kind Regards Georgina Smith - {my}dentist Patient Services