Reviews

Displaying 1 to 1 of 1

1. Review titled Disappointing and rude

   ★★

   Rated 2 stars out of 5

   by Anonymous - Posted on 28 February 2023

   I have gone to this practice a handful of times since relocating to Macclesfield. There have been a few times where I have felt that staff have been rude. Recently I had a hygenist appointment and whilst I was getting treated-the staff were talking across me about a tv programme they liked watching. I have never experienced that before at a dental practice. I found it rude and very unprofessional.

   Visited February 2023

   Report as unsuitable

   Review titled mydentist, Brock Street, Macclesfield

   Replied on 10 May 2023

   Dear Patient, Thank you for your feedback, it is very much appreciated as we always endeavour to improve the services we provide for our patients. We are sorry to hear that you are unhappy with the service that you received at our practice and would like to apologise for any inconvenience this may have caused you. On review of your comments, I would ask that you contact the Practice Manager on to further discuss your concerns. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader

   Report as unsuitable

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