iDental Care Limited
Brighton & Hove Emergency Dental Service, Out of Hours (Only call from 5.30pm weekdays and, from 9.00am weekends), Brighton, BN2 9NEContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Professional and friendly
Rated 5 stars out of 5
by Tasmyn - Posted on 27 December 2024
I made an emergency appointment at this dentist as I’d been having some issues with a wisdom tooth and it was Friday evening so my dentist was closed. From being seen in by the reception staff to my appointment with the dentist everyone was very professional and the service was speedy and friendly .
Visited December 2024
iDental Care Limited has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Ali - Posted on 21 December 2024
This dentist was a really nice experience all the staff were really polite and the doctors were amazing we went to seethe doctor and his assistant they were really nice to us Many thanks Albion hill dentist Ali
Visited December 2024
iDental Care Limited has not yet replied.
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Review titled Poor
Rated 1 star out of 5
by Jack - Posted on 30 December 2024
After trying since 24 December to get some dental treatment for my bleeding and infected gums I returned home from 200 miles away and tried this practice on a Saturday morning at 9.40am. There is a recorded message telling you to go to a&e if it's an emergency and only phone after 5.30 on a weekday and between 9.30 and 5 on Saturday and Sunday or bank holiday. It also tells you that the line doesn't accept messages. It then beeped, said the voicemail was full and cut me off. So despite calling during the hours it was supposed (according to the NHS website) to be open, no-one answered, and despite saying they didn't take messages, they clearly were. Not impressed.
Visited December 2024
iDental Care Limited has not yet replied.
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Review titled Great staff and great practice
Rated 5 stars out of 5
by Lee vincent - Posted on 15 December 2024
I came into the practice on a Saturday morning, after phoning just 30 mins before they fitted me in. I explained that I’m a nervous patient, and I can honestly say they exceeded my expectations. They were calm and caring to my needs, made me feel relaxed about the tho visit. The receptionist was great, she is very busy as seemed understaffed, but still continued to talk to me and reassure me that everything will be ok. The dentist and his assistant were amazing, they listened to me and didn’t make me feel rushed. I explained that I had a bad experience at the dentist years ago and he promised that he will help me and that I won’t be in anymore pain. He let me sit up when I wanted to have a few sips of water for the anxiety, and again didn’t rush me what so ever. He then did the injections which he was so gentle with, waited 5-10 mins and asked if I could feel anything, I said I could still feel my nerve slightly, he replied no problem I will give a top up of injection. Writhing another few mins I was completely pain free and he proceeded to pull my tooth, while talking to me the whole way through, putting my mind at ease, within 10 seconds my tooth was out, the relief I had from that was just amazing. I thanked the dentist and his assistant for the pain relief that that had given me, I was very much overwhelmed. I can honestly say that I had an amazing experience with the practice each and every person was amazing, from the start to the finish, I walked out of the door with a huge relief after a week of unbearable pain. 10/10 service and would highly recommend
Visited December 2024
iDental Care Limited has not yet replied.
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Review titled Seen fast and treated well
Rated 5 stars out of 5
by Anonymous - Posted on 04 December 2024
I was given an appointment that was within an hour of my phonecall to the practice, which was excellent. My medical history was listened to and taken note of, and treatment was well explained and given quickly. Would definitely use the service again!
Visited December 2024
iDental Care Limited has not yet replied.
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Review titled Amazing practice
Rated 5 stars out of 5
by Lee Emery - Posted on 07 December 2024
From start to finish, a very helpful and caring practice. After being up all night in agony. the first contact with reception was very reassuring and helpful, then a quick appointment within the hour, to a very caring dental team helping me with the pain, letting me know what my options were and giving me the treatment I asked for. I couldnt have asked for better. I left pain free and looking forward to catch up on some sleep. Thanks to all involved.
Visited December 2024
iDental Care Limited has not yet replied.
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Review titled Outstanding practice
Rated 5 stars out of 5
by Andrew Tugwell - Posted on 29 December 2024
Our son of 16 was in a lot of pain and had been for about two/three days . We have used this dental practice before on several occasions and we were treated with respect and compassion.we rang your number at 10oclock this morning and was able to get an emergency appointment straight away, the lady on the phone was very helpful and polite and told us to come to the practice at 11oclock where we were welcomed and our son was treated within 10 minutes. Thank you so much
Visited December 2024
iDental Care Limited has not yet replied.
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Review titled Great service by wonderful staff
Rated 5 stars out of 5
by A Khan - Posted on 01 December 2024
Today is the first day after a month I could enjoy my meal and had a general feel of comfort. My fillings fell off and the regular dentist said the teeth would require a root canal treatment and I have been given an appointment for Feb 2025 which is in two months time. The discomfort however became unbearable and I had to call this emergency dentist. The receptionist was helpful. She made sure it was an emergency and made clear what they aim to do, that is, to relieve the pain and discomfort. I was given an appointment in two hours. The dentist and the nurse were friendly, helpful and considerate. The treatment went smoothly and well. My pain and discomfort is gone. I ate the first meal in a month that was not struggle. The place and the service turned out to be a real messiah amidst the despondence around dental health serivce.
Visited December 2024
iDental Care Limited has not yet replied.
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Review titled Fantastic service
Rated 5 stars out of 5
by Zoe Fernay - Posted on 01 December 2024
We had to attend again today for my son and the service was excellent. From the lady that answered the phone, to the dental nurse and the dentist himself, everyone was friendly, reassuring and kind. Thanks so much.
Visited December 2024
iDental Care Limited has not yet replied.
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Review titled Very Professional
Rated 5 stars out of 5
by Gayle Griffiths - Posted on 16 December 2024
The reception staff were friendly and welcoming, as were the dentist and his co-worker. Sensing my nerves the dentist put me at ease and fixed my broken tooth painlessly and quickly. I was impressed with the service provided and found it a very positive experience overall.
Visited December 2024
iDental Care Limited has not yet replied.