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The Smile Team - Ratings and reviews

Reviews

Displaying 1 to 10 of 175

  1. Review titled Skilled, trustworthy and friendly ractice.

    Rated 5 stars out of 5

    by David W - Posted on 15 March 2024

    Following a lost crown, I called The Smile team and was immediately offered an emergency appointment. My dentist told me what the options were, how they might affect me, what they would cost and what the timescales would be. Two days later, the problem was solved - happy bunny! Everyone at the Smile Team was friendly, supportive and went the extra mile to be helpful. They turned what could have been a very stressful experience into a great experience.

    Visited March 2024

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    The Smile Team has not yet replied.


  2. Review titled Great practice

    Rated 4 stars out of 5

    by Rodney - Posted on 15 March 2024

    At one o’clock in the morning l noticed the cap on my tooth was wobbly. I sent an email to the practice requesting an appointment, expecting it to take about a week. I received a call 09.30 am, to my surprise they arranged an appointment at 11.00am.

    Visited March 2024

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    The Smile Team has not yet replied.


  3. Review titled Efficient and friendly practice

    Rated 5 stars out of 5

    by Paul - Posted on 15 March 2024

    Prompt attention / response to my urgent need to be seen by the dentist. All sorted quickly and efficiently.

    Visited March 2024

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    The Smile Team has not yet replied.


  4. Review titled Ignored my referral which I felt neglected

    Rated 3 stars out of 5

    by Manolo Bilog - Posted on 15 March 2024

    My hygienist referred me to see their head dentist last April or July 2023 to check my teeth and gums as I have a chronic periodontitis. My hygienist advised me that I need to see a consultant thus after my appointment I went to the head dentist. The head dentist saw me and told me he will make a referral but when I visited the hygienist last 07th of March 2024 no referral was made. The head dentist ignored to make a referral which I felt neglected and there is a 18month (as the head dentist said) waiting time which this referral is pushed back till 2026 which I am not happy. I see that their service is not as efficient anymore. As a paying private patient myself, making prompt referral is essential to patient care. But I saw and felt the opposite. I felt let down.

    Visited March 2024

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    The Smile Team has not yet replied.


  5. Review titled Great Practice

    Rated 5 stars out of 5

    by Ms M Halloran - Posted on 16 March 2024

    Checkup includes descaling and cleaning, without having to make a separate hygienist appointment. Brilliant service.

    Visited March 2024

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  6. Review titled Good service

    Rated 5 stars out of 5

    by Mike Albone - Posted on 16 March 2024

    Had issues with teeth and denture that were identified and clarified: prognosis was explained with options simply and clearly with choices adopted and carefully carried out very quickly

    Visited March 2024

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    The Smile Team has not yet replied.


  7. Review titled Helpful with patients who find the dentist difficult

    Rated 5 stars out of 5

    by Anonymous - Posted on 15 March 2024

    I find dental things challenging (strong gag reflex) and the dentist was helpful and kind in my dental exam / x rays

    Visited March 2024

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    The Smile Team has not yet replied.


  8. Review titled Good experience

    Rated 5 stars out of 5

    by Anonymous - Posted on 15 March 2024

    E.j. was a thorough, kind and polite dentist. Went out of the way to help when I had difficulty finding time for an appointment. The reception staff were helpful and friendly as well

    Visited March 2024

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  9. Review titled Great practice

    Rated 5 stars out of 5

    by Anonymous - Posted on 17 March 2024

    Was treated very well after needing a tooth to be extracted The job was done most expertly & I was very pleased with the outcome

    Visited March 2024

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  10. Review titled Great work!

    Rated 5 stars out of 5

    by Anonymous - Posted on 15 March 2024

    I am really happy with the work! Initial examinations were thorough as my teeth are not in the best condition - lots of fillings during my youth. Once the problem was identified everything was explained and I was given an appointment promptly. On the day of the appointment all went smooth and painless - an excellent job. Very happy!

    Visited March 2024

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