Olivers Battery Dental Surgery - Ratings and reviews
Reviews
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Review titled Never had a bad word to say
Rated 5 stars out of 5
by Jessica Hawkins - Posted on 18 January 2024
This is the best dental practice I’ve ever had. My dentist is not only lovely to me but so welcoming and lovely to my two little ones even when they aren’t in for an appointment. I am always made to feel welcomed by him. Today, both my kids were screaming and I was so embarrassed! But my dentist reassured me it was no bother. Dental hygienists and receptionist staff came to my rescue to settle the kids whilst I got my check. I cannot thank them enough because I was truly mortified at how loud my son in particular was screaming. I was even reassured when leaving that they didn’t mind and were happy to help and that it really wasn’t a problem. The staff here have always been amazing and understanding. My teeth are always problematic and my dentist is amazing with dealing with all the problems I have. They always manage to fit me in to be seen and I cannot recommend them enough to people. I love it here and hope they never change. Each individual there is a real asset and after today I wish I could name them all and thank them personally. My dentist and the hygienist were also phenomenal on my daughter’s first appointment. She was distressed as she hadn’t had a check in a while and they were patient, offered her stickers, let her sit on my lap and sing to her to keep her distracted and to make sure he could get a proper check of her teeth. This place is a real 10/10.
Visited January 2024
Review titled Olivers Battery Dental Surgery
Replied on 22 January 2024
Dear Jessica Thank you for your lovely comment. I’m pleased to hear that you’ve had a good experience at our practice. There's no need to be embarrassed about screaming children - most of us here are Mums and have been in that situation. I'm glad your daughter was well looked after. Hopefully she'll be more confident next time she see's us. We look forward to seeing you again. Kind regards A Yeadon Practice Manager
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Review titled Super Service All Round
Rated 5 stars out of 5
by Paul G - Posted on 29 November 2023
Just returned from a new patient examination/appointment and I could not be more pleased. This is a lovely surgery with extremely friendly, helpful and professional staff. It is also away from the busy town centre which makes access and parking very easy. My thanks to everyone for making my somewhat nervous visit a most relaxing and happy one.
Visited November 2023
Review titled Olivers Battery Dental Surgery
Replied on 13 December 2023
Dear Paul Thank you for your lovely comment. I’m pleased to hear that you’ve had a good experience at our practice and that we were able to help with your nerves. We look forward to seeing you again. Kind regards A Yeadon Practice Manager
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Review titled Great urgent care
Rated 5 stars out of 5
by Claire Burgess - Posted on 15 May 2023
I cracked a tooth at lunchtime today, 4 hours later I was seen as an urgent case. I am going on holiday in the early hours of the morning. The Dentist was so kind and reassuring with me. He gave me all the options available to me and gave me faith that my tooth would be ok on holiday. A super practise. So pleased to be a patient here and know that you are looked after so well. Thank you
Visited May 2023
Review titled Olivers Battery Dental Surgery
Replied on 16 May 2023
Dear Mrs Burgess Thank you for your lovely comment. I’m pleased to hear that you’ve had a good experience at our practice, although I'm sorry to hear you had a cracked tooth just before your holiday. I hope you have a lovely break. We look forward to seeing you again. Kind regards A Yeadon Practice Manager
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Review titled Good treatment
Rated 5 stars out of 5
by Anonymous - Posted on 24 April 2023
I needed an emergency appointment and this was made for the same day. Very helpful receptionist on the phone and also all staff very pleasant and helpful. Seen by an experienced dentist ( not my normal dentist within the practice) who was very thorough and fully explained what was wrong. Thank you to you all.
Visited April 2023
Review titled Olivers Battery Dental Surgery
Replied on 25 April 2023
Dear Patient Thank you for your lovely comment. I’m pleased to hear that you’ve had a good experience at our practice, although I'm sorry that you had a Dental emergency. I'm glad we were able to look after you quickly and deal with your problem. We look forward to seeing you again. Kind regards A Yeadon Practice Manager
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Review titled Very helpful practice
Rated 5 stars out of 5
by Anonymous - Posted on 27 April 2023
I had an emergency appt and the staff were very accommodating . My dentist spent a good deal of time with me and consulting others in my X-ray. Thank you for offering such care at short notice when I needed it most.
Visited April 2023
Review titled Olivers Battery Dental Surgery
Replied on 11 May 2023
Dear Patient Thank you for your lovely comment. I’m pleased to hear that you’ve had a good experience at our practice and that you felt we spent care and time with you in order to deal with your Dental problem. We look forward to seeing you again. Kind regards A Yeadon Practice Manager
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Review titled Excellent practice
Rated 5 stars out of 5
by Vivien Austin - Posted on 24 April 2023
Very professional highly skilled dentist. Knew exactly what help I needed and referred me to the hospital for a consultation. Fitted a new denture expertly, no fiddling or messing about. Super dentist. Thank you.
Visited April 2023
Review titled Olivers Battery Dental Surgery
Replied on 11 May 2023
Dear Mrs Austin Thank you for your lovely comment. I’m pleased to hear that you’ve had a good experience at our practice and that you've left us such positive comments, which I will share with Fawad. We look forward to seeing you again. Kind regards A Yeadon Practice Manager
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Review titled Great practice
Rated 5 stars out of 5
by Chris - Posted on 06 April 2023
Everyone is so nice and friendly, my dentist is very kind and puts you straight at ease, greets you with a smile and very attentive, reception always makes you feel welcome
Visited April 2023
Review titled Olivers Battery Dental Surgery
Replied on 11 April 2023
Dear Chris Thank you for your lovely comment. I’m pleased to hear that you’ve had a good experience at our practice. I'm glad that you felt welcomed to the practice, and at ease with our Dentist. A smile goes a long way! We look forward to seeing you again. Kind regards A Yeadon Practice Manager
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Review titled Great practice. Highly recommended.
Rated 5 stars out of 5
by Audrey Cherrett - Posted on 27 April 2023
I have recently joined this practice and I am so impressed by everyone. The reception team are bright and friendly and just so helpful in every aspect. My dentist is caring, friendly and efficient. I am so happy with my experience so far. Thank you
Visited April 2023
Review titled Olivers Battery Dental Surgery
Replied on 11 May 2023
Dear Mrs Cherrett Thank you for your lovely feedback. I’m pleased to hear that you’ve had a good experience at our practice and I will certainly pass your positive comments onto Mohammad and our reception team. We look forward to seeing you again. Kind regards A Yeadon Practice Manager
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Review titled Very good with children!
Rated 5 stars out of 5
by Lucy - Posted on 16 April 2023
I took my 2 year old in for her first time at the Dentist - the staff were so good with her and spent lots of time trying to make her feel safe and happy in their hands. Everybody spoke to her, even dentists and nurses passing by that weren’t treating her. Would 100% recommend this practice to anybody!
Visited April 2023
Review titled Olivers Battery Dental Surgery
Replied on 17 April 2023
Dear Lucy Thank you for your lovely comment. I’m pleased to hear that you’ve had a good experience at our practice and that your daughter hopefully enjoyed her time with us. We look forward to seeing you both again for your next check-ups. Kind regards A Yeadon Practice Manager
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Review titled Very Friendly and Professional service
Rated 5 stars out of 5
by Ronald Hancock - Posted on 14 March 2023
Very good listeners who care. Very helpful and supportive. I find the practice clean and welcoming and they are always keen on listening to my medical conditions.
Visited February 2023
Review titled Olivers Battery Dental Surgery
Replied on 16 March 2023
Dear Mr Hancock Thank you for your lovely comment. I’m pleased to hear that you’ve had a good experience at our practice. We always try our hardest to be helpful and supportive, so we are grateful that you have recognised this. We look forward to seeing you again. Kind regards A Yeadon Practice Manager