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QHS Extended Primary Care Service - Ratings and reviews

Reviews

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  1. Review titled Poor communication, unhelpful

    Rated 2 stars out of 5

    by Anonymous - Posted on 05 September 2023

    I received a missed phone call to my phone, which stay on long enough to ring through - it feels deliberate that they "attempted" to ring without actually wait to get connected. No voicemail message left. I called the number back and was connected to a receptionist who had no record of anyone attempting to contact me or due to contact me - despite my clinic (who share a building with the extended primary care service) putting in a request. The receptionist took no attempt to resolve this issue, made out that it was not her responsibility to facilitate communication and attempted to push me back to the clinic who was sat right next to her. I still have received no medical advice or treatment due to their poor communication.

    Visited September 2023

    Report as unsuitable

    QHS Extended Primary Care Service has not yet replied.