Newmedica Surgical Centre - Middlesbrough - Ratings and reviews
Reviews
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Review titled Brilliant Clinic
Rated 5 stars out of 5
by Julie Heaviside - Posted on 10 April 2024
Yesterday I had a cataract removed from my 2nd eye.I cannot praise this clinic enough. On both occasions of surgery I found everyone so friendly and made me feel so at ease. Need not have felt nervous.Didnt feel a thing.Thankyou again. I will be back on 22nd for my 3rd macular injection. Once again I've found this procedure nothing to worry about.I would recommend this clinic to anyone
Visited April 2024
Review titled Newmedica Surgical Centre - Middlesbrough
Replied on 18 April 2024
Dear Julie Heaviside, thank you for your review. We are delighted to hear that you had a good experience on both occasions and that our team helped you feel at ease. We appreciate you taking the time to recommend us. Best wishes, Newmedica patient care team
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Review titled Excellent holistic care
Rated 5 stars out of 5
by Brian Footitt - Posted on 13 April 2024
All the information provided beforehand was very comprehensive. The service from the receptionist, through to the clinical competence of the ophthalmologist was excellent. Thanks was being so accommodating. It was a pleasure to visit.
Visited April 2024
Review titled Newmedica Surgical Centre - Middlesbrough
Replied on 18 April 2024
Dear Brian Footitt, thank you for your review. We are delighted to hear that you felt well informed throughout your experience with us. Best wishes, Newmedica patient care team
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Review titled Brilliant practice
Rated 5 stars out of 5
by Gerard stanley - Posted on 14 April 2024
Every person was caring and very professional . My husband was very impressed with everything they did . We recommend it to anyone who attends . No worries about going in the future .
Visited April 2024
Review titled Newmedica Surgical Centre - Middlesbrough
Replied on 18 April 2024
Dear Gerard Stanley, thank you for your review. We are delighted to hear that your husband had a good experience with us. We appreciate you taking the time to recommend us. Best wishes, Newmedica patient care team
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Review titled Terrible
Rated 1 star out of 5
by stewart hodgson - Posted on 21 March 2024
Sent for a cataract removal to Newmedica at Middlesbrough, very unhappy, sent via GP and optician for treatment only to be told they cannot treat me there , why did they do this ? I did 150 mile trip to to get there. I was told by the optician at Specsavers BP. Auckland I was going to get my cataract removal. I am disgusted with what you have done to me today. Cheated and hoodwinked to come somewhere that the NHS is paying for at my expense??
Visited March 2024
Review titled Newmedica Surgical Centre - Middlesbrough
Replied on 25 March 2024
Dear Stewart Hodgson, Thank you for your feedback. We’re sorry to hear that you weren’t satisfied with your visit to our clinic. We understand that you feel frustrated and it's our priority to ensure that our patients receive the best possible care and results. We take each patients individual needs into consideration and based on this we recommended an alternative lens to ensure that you receive the best result tailored to you. Our Operations Director is keen to discuss and explain this further and tried to contact you by email last week, if you could please call Annette Johnson on 01642 087 614 we’d be happy to discuss. Best wishes, Newmedica patient care team
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Review titled Pre assessment
Rated 5 stars out of 5
by Ann White - Posted on 24 March 2024
Professional, friendly team @New Medica Explained everything I need to know about my upcoming Cataract Surgery Thank you
Visited March 2024
Review titled Newmedica Surgical Centre - Middlesbrough
Replied on 18 April 2024
Dear Ann White, thank you for your review. We are delighted to hear that you had a good experience with us and that you felt well informed. Best wishes, Newmedica patient care team
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Review titled Newmedica fantastic service.
Rated 5 stars out of 5
by Lynn, from Guisborough - Posted on 17 February 2024
Very professional, very friendly the staff were great. 10 out of 10. Would highly recommend Newmedica. North Ormsby.
Visited February 2024
Review titled Newmedica Surgical Centre - Middlesbrough
Replied on 18 April 2024
Dear Lynn, thank you for your review. We are delighted to hear that you had a good experience with us and that you found our team friendly and professional. We appreciate you taking the time to recommend us. Best wishes, Newmedica patient care team
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Review titled Very helpful
Rated 5 stars out of 5
by Anonymous - Posted on 11 February 2024
Very considerate and helpful, on time and minimal wait kept fully informed during the whole process
Visited February 2024
Review titled Newmedica Surgical Centre - Middlesbrough
Replied on 18 April 2024
Hello, thank you for your review. We are delighted to hear that you had a good experience and felt well informed throughout your journey with us. Best wishes, Newmedica patient care team
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Review titled Brilliant
Rated 5 stars out of 5
by John Morton - Posted on 29 January 2024
Deliberately waited until completion of treatment. Reiterating “brilliant.” From first visit. All aspects were carried out in a totally professional environment by totally professional and friendly people. Thank you.
Visited January 2024
Review titled Newmedica Surgical Centre - Middlesbrough
Replied on 05 February 2024
Dear John Morton, thank you for your review. We are delighted to hear that you had a good experience with us. We appreciate you taking the time to leave a review. Best wishes, Newmedica patient care team
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Review titled Really great practice
Rated 5 stars out of 5
by Alan Rountree - Posted on 26 January 2024
The service was first class from going in to coming out .explained everything to me and easy to understand.
Visited January 2024
Review titled Newmedica Surgical Centre - Middlesbrough
Replied on 26 January 2024
Dear Alan Rountree, thank you for your review. We are delighted to hear that you had a good experience throughout your journey with us. We are pleased that our team helped you feel well informed and at ease. Best wishes, Newmedica patient care team
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Review titled Outstanding service
Rated 5 stars out of 5
by Helen Watson - Posted on 11 December 2023
Can’t praise Newmedica enough, very professional, very caring and very quick, had cataracts removed from both eyes in the space of just under 6 weeks, amazing place, amazing people
Visited December 2023
Review titled Newmedica Surgical Centre - Middlesbrough
Replied on 19 December 2023
Dear Helen Watson, thank you for your review. We are delighted to help with your cataracts so quickly and pleased to hear that you had a good experience with us. We appreciate you taking the time to recommend us. Best wishes, Newmedica patient care team