Blue Crystal Care Agency - Ratings and reviews
Reviews
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Review titled First rate.
Rated 5 stars out of 5
by Hilary Gauci - Posted on 04 December 2022
Blue Crystal Care provided excellent care for our much loved gran over her last year and a half. They were at all times understanding, kind and competent. I would highly recommend them. Thank you Blue Crystal Care.
Visited December 2022
Blue Crystal Care Agency has not yet replied.
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Review titled First Class Care Provider
Rated 5 stars out of 5
by Geoffrey - Posted on 05 November 2022
Blue Crystal Care , were introduced to us on a personal recommendation to provide live in care for my elderly father. The care and support provided was absolutely fantastic and met all of our expectations. Blue Crystal clearly have a passion for what they do and provide far more than physical care of the client. They provide a holistic support package form physical care to interfacing with the medical professionals and using their significant experience to influence an overall care plan. Blue Crystal make recommendations to the family and remain completely visible and in contact at all times and work with the family as a seamless team. The Blue Crystal team work incredibly hard and are in daily contact with the individual carers and constantly monitoring the home position and speaking to the family to see if any tweaks to the care being provided are needed. The staff at Blue Crystal are hugely respectful of the proprietor which is a sign that they are well looked after and are happy. It is evident that Blue Crystal has high standards and expect all of the team to adopt these standards. Blue Crystal is able to provide care at short notice and are very flexible indeed in working to meet the family needs. I would highly recommend Blue Crystal to any person looking for care services . The team are true professionals, understand the needs of the family and then provide a flexible package to meet their client's needs. We count ourselves as very fortunate to have been introduced to Blue Crystal and cannot stress enough the professionalism shown by them throughout.
Visited September 2022
Report review titled First Class Care Provider as unsuitable
Blue Crystal Care Agency has not yet replied.
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Review titled Efficient and Caring
Rated 5 stars out of 5
by Nicholas - Posted on 06 April 2022
Blue Crystal looked after my mother during the last three weeks of her life. They were efficient and caring and helped to make her final days as comfortable as possible.
Visited February 2022
Blue Crystal Care Agency has not yet replied.
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Review titled Above and beyond.
Rated 5 stars out of 5
by Anonymous - Posted on 08 May 2023
Mum was looked after to an exceptionally high standard by this professional and caring agency. The manager was always on hand to support and communicate, in what was a challenging and difficult case and nothing was too much trouble. The carers provided were wonderful and adaptations were always thoughtfully made to help mum stay in her own home as long as possible and be afforded the support and respect she required. Thanks to the great practice and personal touch of Blue Crystal, the family were also helped at a time of difficulty. The manager’s commitment and knowledge was evident in her approach to personalising the care provided and mum truly benefited.
Visited January 2022
Blue Crystal Care Agency has not yet replied.
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Review titled The best agency we could have wished for
Rated 5 stars out of 5
by Sue Lawson - Posted on 17 December 2021
Blue Crystal Care has provided exemplary care for our relatives, an elderly couple, over several years. We were recommended BCC by a health professional and we started with daily visits and increased the help to full-time live in care over time as their dementia worsened. It was definitely care in the true sense of the word and I would recommend the care manager and her team of carers to anyone needing help in a similar situation and with relatives who really want to stay in their family home. They were both treated very much as individuals and there was special effort to provide for all their needs and give them a true quality of life. Thank you.
Visited December 2021
Report review titled The best agency we could have wished for as unsuitable
Blue Crystal Care Agency has not yet replied.
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Review titled Thank you
Rated 5 stars out of 5
by David Poole - Posted on 18 September 2021
For your care of my dad which was extremely good showing patience and resilience We really valued your support
Visited September 2021
Blue Crystal Care Agency has not yet replied.
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Review titled Excellent care
Rated 5 stars out of 5
by Anonymous - Posted on 16 December 2022
Our mother has had a live-in carer from Blue Crystal Care for well over a year, enabling her to continue living safely in her own home - her greatest wish. From day one, we as a family had great peace of mind knowing that there was always someone reliable and caring keeping a watchful eye on her. The carers are always polite and respectful and provide excellent personal care and Mum has thrived under their care. Thank you Blue Crystal.
Visited August 2021
Blue Crystal Care Agency has not yet replied.
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Review titled Highly Recommended care for elderly
Rated 5 stars out of 5
by Anonymous - Posted on 10 March 2022
We were very grateful for the care, knowledge and support we had from Blue Crystal for the last 7 months of our mother’s life. Despite her reluctance to have any help, it was clear after a few hospital visits that our 93 year old mother could no longer manage in her home independently. She suddenly needed 24 hour care and thankfully Blue Crystal could take on the task instantly and found the right fit with her wonderful carer who managed everything with a kind, happy spirit and strong work ethic. We could not recommend Blue Crystal more highly in how they managed challenging circumstances with hospitals, doctors, pharmacies and other providers. They certainly knew how to get things done and most importantly, how to take good care no matter what the time of day or night.
Visited July 2021
Report review titled Highly Recommended care for elderly as unsuitable
Blue Crystal Care Agency has not yet replied.
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Review titled Amazing service
Rated 5 stars out of 5
by Tom H - Posted on 19 July 2021
Blue Crystal Care have been an enormous help to our family providing live-in carers for my Mum who has a complicated form of Parkinson's. The care manager and carers regularly go above and beyond to help my mum and they have been extremely accommodating and flexible through a rapidly changing situation including several hospital stays. I'm not sure what we would have done without them. We would absolutely recommend them.
Visited June 2021
Blue Crystal Care Agency has not yet replied.