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Wrightington, Wigan and Leigh NHS Foundation Trust - Ratings and reviews

Reviews

Displaying 1 to 10 of 17

  1. Review titled Brilliant ward 3

    Rated 5 stars out of 5

    by Colin Price - Posted on 17 February 2024

    Just like to thank all the staff on ward 3, although I was sent home after waiting all day I didn't mind because the staff and Doctor got me another appointment very quick quick and when I had the op on my leg the staff in the theatre were also really nice people thank you

    Visited February 2024

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    Wrightington, Wigan and Leigh NHS Foundation Trust has not yet replied.


  2. Review titled So Caring !!!

    Rated 5 stars out of 5

    by Margaret - Posted on 06 November 2023

    Went for my second eye cataract operation on the 24th of October 2023. From arriving on Ward 3 through to the theatre I have nothing but praise to offer to all staff involved. I was so nervous however every body was so caring & thoughtful making the hole experience more comfortable. My sincere thanks to all the staff involved. Margaret.

    Visited October 2023

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    Review titled Wrightington, Wigan and Leigh NHS Foundation Trust

    Replied on 09 November 2023

    Thank you for sharing your experience following your procedure on ward 3. I will ensure your comments are passed on to the team, I know they will be very happy to receive them. Kind regards Emma Swift Deputy Patient Relations and PALS Manager

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    Provided by Care opinion


  3. Review titled excellent post injury treatment

    Rated 5 stars out of 5

    by Margaret Fenton - Posted on 05 February 2024

    Following a nasty leg injury on October 20th 2023 , I was referred for weekly dressings, and wound assessment to Leigh Infirmary. The staff have been wonderful, considerate, and kind, whilst tending to the wound. Appointment on time, and advice given at each visit. Tuesday 6th February will be my last appointment. I cannot fault the service.

    Visited September 2023

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    Wrightington, Wigan and Leigh NHS Foundation Trust has not yet replied.


  4. Review titled Exceptional service

    Rated 5 stars out of 5

    by Anonymous - Posted on 07 September 2023

    My 7 yr old son had an appointment at the ENT clinic (Thomas Linacre Centre) this afternoon. A super one-stop service delivered by an exceptional team. Staff are very friendly and caring. They made my son feel at ease right from the outset. The doctors, nurses and audiologist were all excellent and carried out a comprehensive assessment. Thank you!

    Visited September 2023

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    Wrightington, Wigan and Leigh NHS Foundation Trust has not yet replied.


  5. Review titled Great team on ward 3 at Leigh hospital.

    Rated 5 stars out of 5

    by Anonymous - Posted on 17 August 2023

    I went in for surgery on Ward 3 on 16.08.2023 at Leigh hospital. I can’t thank your team enough for the fantastic care I received. Every single member of the team was amazing, caring, professional and put me at ease when I was anxious and upset about my personal situation. Thank you so much. You are all brilliant.

    Visited August 2023

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    Review titled Wrightington, Wigan and Leigh NHS Foundation Trust

    Replied on 20 September 2023

    Thank you for taking the time to post about your experience at Leigh Hospital. I will share your kind words with the team who I am sure will be very happy. Kind regards Emma Swift Deputy Patient Relations and PALS Manager

    Report as unsuitable

    Provided by Care opinion


  6. Review titled Appalling care

    Rated 1 star out of 5

    by Upset - Posted on 21 March 2023

    Please please please do not bring anyone elderly or with more than one potential health issue to this Trust. The care is appalling my mum was moved onto 5 wards in 10 days at 87yrs old though fully cohesive she was frightened all the time about being moved again None of the staff know what she should be treated for despite numerous scans, x-rays blood tests and ultrasound. We have been told different results about a fracture today there is a fracture and 10days from admission she is being referred on the spinal fracture pathway Unable to take Paracetamol it causes vomiting she has refused it and has been left in bed in pain She now understandably has a chest infection, having had a bad chest all her life, and has been informed whilst on her own that they will not attempt to resuscitate her in the event of a cardiac or respiratory arrest. This is in spite of me requesting to be present when this information was to be given. Absolutely appalling abuse of an elderly patient

    Visited March 2023

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    Review titled Wrightington, Wigan and Leigh NHS Foundation Trust

    Replied on 27 March 2023

    Thank you for posting about your mum’s experience, I am sorry that you have had cause to be concerned. I was saddened to read of your mum’s distress. Please contact our team for us to discuss this further with you, we can be reached on 01942 822376. Yours sincerely Emma Swift Deputy Patient Relations and PALS Manager

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  7. Review titled Gallbladder surgery

    Rated 5 stars out of 5

    by Gladys Gaye Wilson - Posted on 07 April 2023

    On 20 February I went into Wigan Infirmary..Christopher Home..to have my gall bladder removed. I’m an 80 year old lady, and I have never had surgery before, and to say I was scared would be an understatement..I was terrified. But the treatment I received was second to none….everyone was so kind and understanding and completely put me at ease. The operation was a success and I was allowed home the same day.

    Visited February 2023

    Report as unsuitable

    Review titled Wrightington, Wigan and Leigh NHS Foundation Trust

    Replied on 14 April 2023

    Thank you for your post regarding your recent surgery. I will share your feedback with the team who I am sure will be pleased to read of your experience. May I wish you well in your recovery. Yours sincerely Emma Swift Deputy Patient Relations and PALS Manager

    Report as unsuitable

    Provided by Care opinion


  8. Review titled Accident and emergency.

    Rated 3 stars out of 5

    by Anonymous - Posted on 16 December 2022

    GP referred my 3 day old to A&E as urgent. We sat in peads department for approximately 6 hours, which was full of Scarlett fever. Nowhere was available for newborns to be placed to try to shield them from a department rammed full of a dangerous illness. There were no places to sit and some mums were sat on the floor with their children. I am 4 days post partum, stood for around 2-3 hours, very uncomfortable and fed my child stood up, before any member of staff gave me a chair. I was very emotional having not long since given birth and asked if my fiancé could stay with me given that I wasn’t able to use the toilet because the pram wouldn’t fit in there with me and it is highly unhygienic to take baby in but I would have been left with no other option, but was declined this due to the 1 parent rule. I could have understood this, if the department wasn’t half full of mums and dads together, which weren’t challenged. I raised this with senior nurse and was told “we do announcements”. No announcement was made until around 4 hours into our stay in the department. The rule was not policed properly and it was highly unfair. I was quietly upset and cried to myself as not to cause a scene, and it was only then that a staff member asked if I wanted to sit down and gave me a chair so I could feed my child comfortably. I was then told by a nurse my fiancé was allowed in now that we were in a cubicle, so when my fiancé came in, I was challenged rudely by an auxiliary, asking why I’d called my fiancé in when there is a rule in place. I explained the nurse has allowed him to enter and the auxiliary questioned who the nurse was and that she needed to double check, insinuating I was lying, despite being asked the nurses name and I was able to name and describe the nurse. (This is how I was made to feel by the auxillary). I am a nurse myself so absolutely understand the pressures the department is under, but the inconsistent policing of the parental rule has got to change. It’s either 1 parent for everyone or both need to be allowed in.

    Visited December 2022

    Report as unsuitable

    Review titled Wrightington, Wigan and Leigh NHS Foundation Trust

    Replied on 09 January 2023

    Thank you for posting about your experience at paediatric A&E, which I have shared with the department manager, who is very sorry that this was your experience, which is one they would never want for anyone attending the department. The manager acknowledges that the department was extremely busy on this day. Going forward the manager will discuss your feedback and reiterate to staff that everyone upholds the same rules regarding one or two parents being allowed to stay. If you would like to discuss this further, please do not hesitate to contact our team on 01942 822376. Yours sincerely Emma Swift Deputy Patient Relations and PALS Manager

    Report as unsuitable

    Provided by Care opinion


  9. Review titled A&E visit

    Rated 5 stars out of 5

    by Kate - Posted on 22 November 2022

    I attended a&e on Saturday night (19.12.22). I had palpitations and being only 12 weeks pregnant with a previous ectopic I am very nervous. I had an ecg and had my blood tests taken and then was asked to wait in the urgent treatment care to see a doctor. I saw a male doctor and I wanted to send gratitude and appreciation to this doctor. After basically saying there is nothing wrong with me and that I just need some TLC, I walked away from that hospital feeling very content, cared about and that my worries had been heard. The doctor explained all of my results were normal, he empathized with my feelings and even got his decision making confirmed by gynecology to ensure that his decision was accurate. He never made me feel for one moment that I was taking his time away and was so kind with his words and reassurance. In this world where they are a lot of problems I need to ensure he knew I was so grateful for him in that moment and on that day. We spend a lot of time complaining about things we don’t have but what a doctor you do have. I am deeply grateful to you doctorand i appreciate you so much! Thank You!

    Visited November 2022

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    Review titled Wrightington, Wigan and Leigh NHS Foundation Trust

    Replied on 21 December 2022

    Thank you for taking the time to post about your experience in A&E. I will ensure your kind words and feedback are shared with the team and I am sure they will be delighted to receive them. May I wish you all the best with your pregnancy. Yours sincerely Emma Swift Deputy Patient Relations and PALS Manager

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  10. Review titled Great service

    Rated 5 stars out of 5

    by Anonymous - Posted on 01 December 2022

    attended Wigan a+e minor injuries unit in christopher home, I would like to say it was very clean, all of the staff we brilliant friendly, efficient, helpful, understanding, they all do a fantastic job.

    Visited November 2022

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    Review titled Wrightington, Wigan and Leigh NHS Foundation Trust

    Replied on 30 December 2022

    Thank you for posting about your experience at the minor injuries unit. I know that the staff in this area will be extremely pleased to receive your feedback. Yours sincerely Emma Swift Deputy Patient Relations and PALS Manager

    Report as unsuitable

    Provided by Care opinion