Stockport NHS Foundation Trust - Ratings and reviews
Reviews
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Review titled Brilliant and informative
by silverwareyr96 - Posted on 17 November 2023
Invest in play is brilliant and informative and it makes me feel like I have a boost to continue to keep going
Visited November 2023
Provided by Care opinion
Review titled Stockport NHS Foundation Trust
Replied on 20 November 2023
Good morning, Thank you for taking the time to give us this valuable feedback. It was nice to read how the Invest in Play group has given you the boost you needed. I will share your feedback with the team as I know it will be appreciated. Feedback from parents and carers is essential in helping us to understand where our service delivery makes the most difference and has a positive impact. Kind regards Aoife Isherwood Patient Experience
Provided by Care opinion
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Review titled It's been learning but fun
by Denjs89 - Posted on 17 November 2023
Attended the Invest in Play review session and I feel relaxed and excited and moving forward with the strategies. It's been learning but fun and I like to add fun into everything.
Visited November 2023
Provided by Care opinion
Review titled Stockport NHS Foundation Trust
Replied on 20 November 2023
good morning, Thank you for taking the time to give us this valuable feedback. It was lovely to hear how much fun and support the play review session gave you. Feedback from parents and carers is essential in helping us to understand where our service delivery makes the most difference and has a positive impact. Your feedback has been shared with the team. Kind regards Aoife Isherwood Patient Experience
Provided by Care opinion
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Review titled Helpful course
by silverwareyr96 - Posted on 27 July 2023
We did a parenting course called invest in play and it has been really helpful to me and my family. I have come away with skills to help me now and in the future for both me and my little girls xxx
Visited July 2023
Provided by Care opinion
Review titled Stockport NHS Foundation Trust
Replied on 27 July 2023
Good afternoon, Thank you for taking the time to give us this valuable feedback, lovely to hear how much support you have received from the course led by the parenting team. It was lovely to see that the course was supportive for you and your children. Your comments will be shared with the team who will appreciate your feedback. Kind regards, Aoife Isherwood Patient Experience
Provided by Care opinion
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Review titled Given tools to manage my child’s behaviour
by Rundmc - Posted on 27 July 2023
The course was great! It gave me the tools to manage my child’s behaviour and feel much stronger and happier as a parent. The smaller group enabled me to feel more comfortable and open up more.
Visited July 2023
Provided by Care opinion
Review titled Stockport NHS Foundation Trust
Replied on 27 July 2023
Good afternoon, Thank you for taking the time to give us this valuable feedback, lovely to hear how much support you have received from the course led by the parenting team. It was lovely to see that the course was supportive for you and your child. Your comments will be shared with the team who will appreciate your feedback, particularly in relation to the group’s size. Kind regards, Aoife Isherwood Patient Experience
Provided by Care opinion
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Review titled Left feeling quite embarrassed
by Charliesam27 - Posted on 21 July 2023
I went for a ultra sound for my shoulder and left feeling quite embarrassed. I went in to the room with two members of staff and the first thing the doctor says to me was to take my top off, no hello my name is or I am going to be doing this today. I asked them if they have a gown, they said no in what I felt was a rude manner, and gave me bed tissue paper to cover my chest. I felt ashamed, stood there. When they had finished I asked the doctor what they had seen, and they said your doctor will contact you but there is some inflammation. It wasn't a very good visit.
Visited July 2023
Provided by Care opinion
Review titled Stockport NHS Foundation Trust
Replied on 27 July 2023
Good afternoon, Thank you for sharing your experience with us and I am sorry to read that it left you feeling embarrassed. Please can you contact me on Patient.Experience@stockport.nhs.uk with which clinic/service you were seen at and I can direct your concerns to them for a response. Kind regards, Aoife Isherwood Patient Experience Team
Provided by Care opinion
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Review titled Really happy with the service
by Julzg75 - Posted on 20 July 2023
I contacted the advice line after having some concerns about my young daughter’s most recent bout of stuttering and also to get some advice regarding the night time potty training process. Ali was amazingly supportive about my concerns. I felt listened to and she offered helpful evidence-based advice and signposted me to a couple of websites for further help and support too. She showed concern and was able to arrange a referral for my daughter’s stuttering and followed up with an email the next day regarding the issues we had spoken about during our call. Really happy with the service, thank you so much for your support and guidance!
Visited July 2023
Provided by Care opinion
Review titled Stockport NHS Foundation Trust
Replied on 27 July 2023
Good Morning, Thank you for taking the time to give us this valuable feedback, lovely to hear how much support you have received from the Health Visitor Advice Line. It was lovely to see how the support from Ali benefitted your daughter’s concerns. Your comments will be shared with the team who will appreciate your feedback. Kind regards, Aoife Isherwood Patient Experience
Provided by Care opinion
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Review titled Feeling more relaxed and reassured
by correspondencekp65 - Posted on 20 July 2023
I had the opportunity to meet with our school nurse team to discuss some concerns with my daughter’s sleep. The nurse reassured me and suggested that she have a chat with my daughter to understand things further. We’ve now had two sessions with the nurse and following both sessions I’ve received an update over the phone. Both my daughter and I have been provided with strategies to help at night time and we’re making really good progress. My daughter is feeling more confident and as a whole family we’re feeling more relaxed and reassured. We can’t thank the team enough.
Visited July 2023
Provided by Care opinion
Review titled Stockport NHS Foundation Trust
Replied on 27 July 2023
Good Morning, Thank you for taking the time to give us this valuable feedback, lovely to hear how much support you have received from the School Nurses. I am pleased to see the support it has provided for you and your daughter for her sleep concerns. Your comments will be shared with the team who will appreciate your feedback. Kind regards, Aoife Isherwood Patient Experience
Provided by Care opinion
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Review titled I was lost before but now feel like I've been found.
by requirementmk34 - Posted on 27 July 2023
I feel better and enhanced, more relaxed. I feel close to the group and staff, I feel that I can open up more and feel more friendly. I was lost before but now feel like I've been found. The children are more relaxed, happier and confident. We are all calmer as a family.
Visited July 2023
Provided by Care opinion
Review titled Stockport NHS Foundation Trust
Replied on 27 July 2023
Good afternoon, Thank you for taking the time to give us this valuable feedback, great to hear how much support you have received from the course led by the parenting team. It was lovely to see how the course has helped you and your family’s confidence grow. Your comments will be shared with the team who will appreciate your feedback. Kind regards, Aoife Isherwood Patient Experience
Provided by Care opinion
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Review titled The breakout session was very helpful at the sleep workshop
by jupiterfe96 - Posted on 30 June 2023
There were presentations and breakout discussions. It was very informative although did repeat a lot from the webinar. The breakout session was very helpful where we discussed bedtime routine and it was nice having a face to face session.
Visited June 2023
Provided by Care opinion
Review titled Stockport NHS Foundation Trust
Replied on 05 July 2023
Hello Thank you for taking the time to give us this valuable feedback, lovely to hear how much support you have received from the parenting team. Your comments will be shared with the team who will appreciate your feedback. Kind regards, Aoife Isherwood Patient Experience
Provided by Care opinion
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Review titled Phoned the advice line
by learningjb58 - Posted on 22 June 2023
I wanted advice about weaning and to book my baby in to be weighed so I phoned my local advice line. Someone answered the phone quickly and was able to help me with both queries and signposted me to other services too. I was off the phone within 5 mins which was great.
Visited June 2023
Provided by Care opinion
Review titled Stockport NHS Foundation Trust
Replied on 23 June 2023
Good morning, Thank you for taking the time to give us this valuable feedback. It was lovely to read who quickly you received the support you needed from the advice line and had a positive outcome. Feedback from parents and carers is essential in helping us to understand where our service delivery makes the most difference and has a positive impact, and yours will be shared with the team. Kind regards, Aoife Isherwood Patient Experience
Provided by Care opinion