Bishop Auckland Hospital - Ratings and reviews
Reviews
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Review titled Wonderful people
Rated 5 stars out of 5
by Paul Bedingfield - Posted on 06 April 2024
I went in Tuesday morning to have a total hip replacement (right). The plan was to use spinal anaesthetic. I am very frightened of needles anyway, and some years ago a friend in the Midlands suffered paralysis, and 2 years later death, arising from medical negligence (compensation payment made by NHS) with the same procedure. Not surprisingly I was absolutely terrified. The staff in Ward 18, the anaesthetists and surgical team, even the porters, were terrific, so caring and understanding of my apprehension and so reassuring. I cannot praise them highly enough. When the moment came and I was wheeled to the anaesthetic room my fear really kicked in. I was hoping to be sedated for the spinal but that wasn't so and immediately before that needle went in I was having a panic attack, pulse racing, gasping for breath and I was so lose to calling the whole thing off. However the level of reassurance I received, combined with the knowledge I could not continue my life in agony meant I put my trust in the team. I was sedated for the operation, the last thing I remembered was being taken next door to theatre and seeing doctors in "space suits". After that I must have fallen asleep as I have no recollection of the operation. I had a fairly painful first night with no sleep but regular pain relief and checks from the nursing team got me through. I was X-rayed the second day (Wednesday) and assessed by physio and released that evening aporoximately 30 hours after my operation. I am now home on my (slow) road to recovery but so thankful for how everyone involved has been. Well done to you all.
Visited Orthopaedics on April 2024
Bishop Auckland Hospital has not yet replied.
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Review titled Extremely caring staff
Rated 5 stars out of 5
by Jackie - Posted on 08 April 2024
I visited Ward 20 for a Colonoscopy on Sat morn, 6th April 2024 and just wanted to thank every single person involved on the ward for making the experience and procedure as comfortable and with the least amount of stress as possible. They are all amazing and work so well together. I was extremely anxious and the whole team, the lady on reception,the nurses both in and out of the procedure room and the Endoscopist looked after me with great care, kindness and complete professionalism. Thank you so much!!
Visited Gastrointestinal and Liver services on April 2024
Bishop Auckland Hospital has not yet replied.
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Review titled Amazing staff
Rated 5 stars out of 5
by Karen - Posted on 03 April 2024
Just want to say thankyou to all the staff today. Ward 18 staff/theatre staff. Nurses/domestic, all theatre staff including anesthetists, radiographer, surgeons etc etc etc. So much care, thoughtfulness and a lot of patience and reassurance. Thankyou Thankyou
Visited Orthopaedics on April 2024
Bishop Auckland Hospital has not yet replied.
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Review titled Caring
Rated 5 stars out of 5
by Outstanding - Posted on 09 April 2024
Arrived for total knee replacement having researched prior to my admission what to expect nothing prepares you ! However from the morning I entered ward 18 untill my discharge 5 days later (couple of small concerns with bleeding) I can honestly say the understanding cleanliness food but most of all the amazing team both days and nights went above and beyond to express concern for me ensuring my safety at all times making sure I was given medication for pain and in general were so friendly top marks to you all love and gratitude alice 😀
Visited Orthopaedics on April 2024
Bishop Auckland Hospital has not yet replied.
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Review titled Ward 20 - Bishop Auckland Hospital
Rated 5 stars out of 5
by Maria - Posted on 06 April 2024
The staff on ward 20 are amazing, made my mum feel at ease from the moment she entered the ward. They were all very kind and supportive, which made the procedure less stressful for everyone. Everything was explained clearly before and after, perfect service.
Visited Gastrointestinal and Liver services on April 2024
Bishop Auckland Hospital has not yet replied.
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Review titled Ward 18
Rated 5 stars out of 5
by David - Posted on 06 April 2024
High praise for all the staff that looked after me yesterday. They seemed a very happy team, who where both friendly and efficent
Visited Don't know on April 2024
Bishop Auckland Hospital has not yet replied.
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Review titled Excellent treatment.
Rated 5 stars out of 5
by Anonymous - Posted on 22 March 2024
I attended this hospital today for an MIR scan. All of the staff that I encountered in the X-ray department were marvellous, professional and most importantly, very caring. Please pass on to them my grateful thanks.
Visited Don't know on March 2024
Bishop Auckland Hospital has not yet replied.
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Review titled Caring, clean & professional.
Rated 5 stars out of 5
by Matty - Posted on 17 March 2024
Contacted 111 following sustaining an ankle injury the previous night. Initial appointment booked for the urgent treatment centre. Friendly receptionist & friendly nurse. Had to return the following morning for Xray opening at 9am. My 9:10 I was x-rayed and in with another two nurses. Overall I was very satisfied with the service received from dialling 111 to leaving the hospital. The place was spotless & the staff were fantastic. Thanks very much.
Visited Urgent Treatment Centre on March 2024
Bishop Auckland Hospital has not yet replied.
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Review titled Ward 18
Rated 5 stars out of 5
by David Hughes - Posted on 21 February 2024
I recently attended ward 18 for a complete knee replacement and can find only praise for the attention I received. The surgery went well but the aftercare was something else. To a person the other patients on the ward (18) had nothing but praise for the ward staff - they were polite, helpful and nothing was any trouble to them no matter how trivial their level of care was outstanding as was their hygiene and attention to detail, they were relentless workers and always with a smile. They are to be truly commended
Visited Orthopaedics on February 2024
Bishop Auckland Hospital has not yet replied.
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Review titled Excellent service
Rated 5 stars out of 5
by Chris Coverdale - Posted on 18 January 2024
Upon arriving i had a very short wait to be seen. The staff who dealt bit my injury, a dog bite, were very friendly and professional. We had a goggle during what could have been a traumatic time. I was very impressed.
Visited Urgent Treatment Centre on January 2024
Bishop Auckland Hospital has not yet replied.