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Chorley and South Ribble Hospital - Ratings and reviews

Reviews

Displaying 1 to 10 of 80

  1. Review titled A&E Reception Staff

    Rated 5 stars out of 5

    by Carol - Posted on 19 March 2024

    Visited an and e at Chorley with elderly mother on Monday 19/3/24. The staff on reception, particularly 1 person (you know who u r) was amazing. Just the kind of person you wish to meet during a very stressful situation. She was patient, kind, compassionate, caring, informative and very importantly honest. You provided an exceptional service. Thank you. All the staff at Chorley are under extreme pressure with limited resources and do an exceptional job.

    Visited Accident and emergency services on March 2024

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    Chorley and South Ribble Hospital has not yet replied.


  2. Review titled Great practice

    Rated 5 stars out of 5

    by Jackie Aspden - Posted on 18 March 2024

    Arrived yesterday with a blood stained bandage around my head and helmet after a mountain bike accident. Was treated promptly and courteously by every member of staff I encountered. Triage occurred within minutes and treatment very shortly afterwards. Was checked very carefully for head injuries before the cut was treated. It required steri strips and glue as the nurses intent on closing the wound as neatly as possible to avoid future scarring around my eyebrow. They were gentle and comforting as well as joking with me about the black eye that was beginning to show. Couldn’t have had better service.

    Visited Accident and emergency services on March 2024

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    Chorley and South Ribble Hospital has not yet replied.


  3. Review titled Fantastic service

    Rated 5 stars out of 5

    by Julie Baughan - Posted on 13 March 2024

    Excellent and professional service. All the staff from the receptionist to the nurse consultant were fabulous, efficient and put me at ease through what was an extremely stressful and worrying experience for me. Fantastic service, well done and keep up the amazing work,it means so much to your patients. Thank you 🙏

    Visited Breast cancer services on March 2024

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    Chorley and South Ribble Hospital has not yet replied.


  4. Review titled Not too shabby!

    Rated 5 stars out of 5

    by Phil - Posted on 11 March 2024

    Waiting area is far too small/dreary but I digress as this is not a place to go and have fun. Was booked in by a great reception person, triaged by a great nurse and treated by a great doctor. Always feels bad that these places are the ones you fall back on when you cant get in to your own GP but quite frankly, they are fantastic. Can get a drink from the vending machine or a snack. Smash a tele up on the wall lads and I might get ill a bit more often and pop back up to see you all!! Serious note - thank you for all you guys do. Would 100% recommend Chorley Urgent Care centre. Great job.

    Visited Urgent care centre on March 2024

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    Chorley and South Ribble Hospital has not yet replied.


  5. Review titled Phenomenal staff and service

    Rated 5 stars out of 5

    by Anonymous - Posted on 11 March 2024

    The hospital facilities for MRI scans are outstanding and the staff are very friendly and reassuring. I suffer from claustrophobia and I have had many scans in the past and my anxiety leading up to my latest scan was unbearable but technology has come a long way and on my latest scan they have introduced a mirror so you can see the outside which reduced my anxiety greatly. Whoever thought of this needs a pat on the back. When I am being booked in for my next scan then Chorley Ribble hospital will be my choice. Thank you so much.

    Visited Don't know on March 2024

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    Chorley and South Ribble Hospital has not yet replied.


  6. Review titled Reasonable staff

    Rated 1 star out of 5

    by Anonymous - Posted on 20 March 2024

    However, nothing to say how long the wait time was and you are just left for hours trying to figure out who came in before you so you can assess how long you might be there for, the staff are helpful when you book in but after that not so much. I left after 5 hours without being seen because I was exhausted and couldn’t sit on those awful hard chairs any longer! We are expected to revere the staff and Doctors and not make waves or complain, there is no heart or compassion anymore it truly is a sinking ship!

    Visited Accident and emergency services on March 2024

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    Chorley and South Ribble Hospital has not yet replied.


  7. Review titled Disappointing care and no compassion

    Rated 1 star out of 5

    by Anonymous - Posted on 20 February 2024

    I attended urgent care because I was heavily bleeding from a miscarriage. This wasnt my local hospital as we were just visiting the area. At the desk they could see I was in extreme pain and offered no chair or to take me to a separate room because of the sensitivity of the situation. Another patient in the waiting room offered me a wheelchair. I asked for some sort of pad which they couldn’t provide and I was told “they weren’t an A&E”. The ward clerk was trying to help and got the assessment nurse to come and see me as soon as possible. In the assessment the language used was extremely insensitive and degrading to the situation I was going through. I was experiencing an anxiety attack and was told to “just calm down”. After another heavy bleed and being told to wait in the waiting room, I was then told to just go to Preston. Luckily I knew this area and where to go but for a patient out of area experiencing this it could have been catastrophic. I later lost 2-3Litres of blood and needed emergency surgery. My experience of this hospital was extremely disappointing and traumatic unfortunately. I felt no care or compassion or even a helping hand.

    Visited Urgent care centre on February 2024

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    Chorley and South Ribble Hospital has not yet replied.


  8. Review titled Excellent care

    Rated 5 stars out of 5

    by Mrs Michelle C Watson - Posted on 23 February 2024

    I had to take my husband to the walk in centre today from walking in to reception to leaving the staff and doctor were great 👍 yes we did have a wait but had continued care through out

    Visited Urgent care centre on February 2024

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    Chorley and South Ribble Hospital has not yet replied.


  9. Review titled Repeated appointment cancellations

    Rated 1 star out of 5

    by Russell Graham Murray - Posted on 27 January 2024

    Appointment date: 27.11.23- cancelled Appointment date 29.11.23 - cancelled - Dr was ill Appointment date 28.02.24 - cancelled - Dr was ill Lth Patients appointments advised that Doctor was ill on 29.11.23 and apparently would be ill on 28.02.24. Rescheduled appointments are so far + 3months, and Patient appointments advise that such cancellations and rescheduling can extend for an unlimited time. Can Dermatology explain this or not?

    Visited Dermatology on January 2024

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    Chorley and South Ribble Hospital has not yet replied.


  10. Review titled Disappointing experience

    Rated 2 stars out of 5

    by Anonymous - Posted on 15 January 2024

    A family member was admitted for a few days, and I am extremely disappointed in the care they received. They required regular pain relief which was not given, when reminded of this the staff would go to get some but never returned. Dressings were left on for over 10 hours and never checked or changed, family members had to sort it out when visiting. Overall a really poor service.

    Visited Gastrointestinal and Liver services on January 2024

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    Chorley and South Ribble Hospital has not yet replied.