Blackpool Victoria Hospital - Ratings and reviews
Reviews
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Review titled Wonderful care, compassion and kindness
Rated 5 stars out of 5
by Jane Eaves - Posted on 19 April 2024
My sister in law was recently admitted to Ward 3 and sadly required end of life care. The attention and nursing care she received together with the care, compassion and kindness our entire family received during her stay was second to none. Victoria Hospital seems to receive a great deal of negative press these days but in my opinion, what we experienced needs to be lauded and shouted from the rooftops! This is what good nursing care is all about as well as including the whole family. Thank you to everyone on Ward 3
Visited Oncology - Clinical on April 2024
Blackpool Victoria Hospital has not yet replied.
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Review titled Professional and personal service
Rated 5 stars out of 5
by Graham Bird - Posted on 16 April 2024
Though I was not looking forward to going to A&E on a Saturday evening, my experience was entirely positive - staff were very friendly and supportive, and the treatment offered by the doctor in that department was very professional and effective. Overall, in spite of the pressures of their jobs, the whole team presented as calm, competent and cohesive - very impressive and a credit to the hospital and the wider NHS. Please pass on my thanks to all the team and to the attending doctor in particular.
Visited Accident and emergency services on April 2024
Blackpool Victoria Hospital has not yet replied.
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Review titled First rate care.
Rated 5 stars out of 5
by Michael Stephenson - Posted on 22 April 2024
My father, aged 99, was admitted to the ward after a couple of falls at home. He was cared for by a group of people whose approach was optimistic, loving and respectful. My sister and I were always made welcome and kept informed of all developments. We could not have been more delighted with all of the team. The afternoon before he died, Dad asked about going home. We told him this was unlikely at present. He immediately replied: No hurry, I'm very comfortable here. They are all lovely people.
Visited Orthopaedics on April 2024
Blackpool Victoria Hospital has not yet replied.
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Review titled Patient centred care
Rated 4 stars out of 5
by Maureen - Posted on 23 March 2024
Admitted as emergency with Acute Urinary Retention. Felt very anxious. Staff on ward were helpful and reassuring, as were Registrar and Consultant when I saw them. Ward was clean and tidy and all staff were Aware of their duties and carried them out efficiently. Ward ran very smoothly.
Visited Urology on March 2024
Blackpool Victoria Hospital has not yet replied.
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Review titled Excellent care
Rated 5 stars out of 5
by Phil H - Posted on 15 March 2024
Thank you so much to all the staff in A & E. I was extremely well looked after by a dedicated, hard working and professional staff.
Visited Accident and emergency services on March 2024
Blackpool Victoria Hospital has not yet replied.
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Review titled Could be dead for all I know
Rated 1 star out of 5
by Worried wife - Posted on 05 March 2024
Hubby admitted 6pm. 36hrs later he is still waiting in a chair with extreme pain. I can't get through to anyone in the department, as nobody answers a phone. All i want is an update, so I can put my kids minds at rest that their dad's OK.
Visited Accident and emergency services on March 2024
Blackpool Victoria Hospital has not yet replied.
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Review titled Very poor service
Rated 1 star out of 5
by Anonymous - Posted on 05 February 2024
I'm surprised more deaths due to poor quality service, understaffed and bad practice isn't happening. Spend 6 hours in a&e to be told I need bloods taking still and because no physical notes were made up to put in the handover box it was forgotten. Then told its another 6 to 8 hrs to see a doctor. Told staff were short as people not turned in. Staff only see patients for individual tasks instead of doing everything in one go like in the past. Doctor seemed lost or new as she kept asking nurses what todo. A@e could be streamlined to run better and seen patients in one hit saving multiple sittings with nurses and doctors. It's like since covid the hospitals are running on work to rule with no real urgency. If they where fined for every 30 min extra It took to wait tge hospitals would soon get you in and out
Visited Accident and emergency services on February 2024
Blackpool Victoria Hospital has not yet replied.
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Review titled Spirits Remain high
Rated 5 stars out of 5
by Anonymous - Posted on 19 February 2024
I'd like to leave some praise to ward 18 were i stayed over the weekend. Despite the pressure and demands on the service the nurses were full of spirit, pleasant and so caring nothing was too much for them .was lovely to see the care and passion.
Visited Don't know on February 2024
Blackpool Victoria Hospital has not yet replied.
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Review titled Fantastic Appointment
Rated 5 stars out of 5
by Chris - Posted on 05 February 2024
Without a doubt, my appointment this morning has to be one of the best medical experiences I've had. All the staff were very friendly and professional and I was put at ease immediately. I thoroughly recommend this department. Thanks!
Visited Cardiology on February 2024
Blackpool Victoria Hospital has not yet replied.
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Review titled Urology, Post Vasectomy Sample
Rated 1 star out of 5
by Karl - Posted on 12 February 2024
I have been trying for more than a month to book my appointment to bring in my post vasectomy sample. I have tried rhe number on the leaflet but everytime the number just ring off! I have also tried several other numbers and the have said this was the correct number. I have tried call at the times stated, 10:00 - 12:30 and also 13:00 - 15:00. Not happy with this service one bit!
Visited Urology on February 2024
Blackpool Victoria Hospital has not yet replied.