Lister Hospital - Ratings and reviews
Reviews
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Review titled Great place
Rated 5 stars out of 5
by Susan Saunders - Posted on 10 April 2024
Had a nose operation in the main hospital, from time I went through till when I was discharged later early evening I was treated 100%, just wanted to say thank you, the staff was amazing
Visited Ear, Nose & Throat on April 2024
Lister Hospital has not yet replied.
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Review titled The Loveliest Staff
Rated 4 stars out of 5
by Anonymous - Posted on 10 April 2024
My mother fractured her foot yesterday and we went to Accident & Emergency. The nurse quickly located a wheelchair for her as she could not bear weight on it. We were then sent to Adult Urgent Treatment Centre where we waited for about 2&1/2 hours to be seen. Porter was lovely and radiology staff were too. Her foot was speedily x-rayed and she was seen relatively quickly once we returned to the Urgent Treatment Centre. My mum is a full-time career so the prospect of being immobile had been very upsetting, but the staff were all so kind and lovely. They listened to her concerns, helped source the correct medication and really put her needs first. We’d like to say a huge thank you to the team for being lovely.
Visited Accident and emergency services on April 2024
Lister Hospital has not yet replied.
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Review titled Caring & excellent quality of care
Rated 5 stars out of 5
by Joanna - Posted on 11 April 2024
I was seen in outpatient gastroenterology by consultant. I was seen in good time, all staff were kind, and friendly. Consultant was excellent, so reassuring, friendly, kind and absolutely brilliant at her job. Have been to Lister a couple of times and always impressed. Proud to have the NHS. Thank you
Visited Gastrointestinal and Liver services on April 2024
Lister Hospital has not yet replied.
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Review titled A&E Department is chaotic and frankly unsafe
by Debbie - Posted on 07 April 2024
Had tests done quickly then total chaos resulting in a 13 hour wait to be discharged. Poor communication between nurses and doctors and patients. An indicator board suggesting a three hour wait when for many of us it was an overnight camping out on rock hard chairs. Witnessed patient with head injury left overnight with bloody bandages on head, a patient in mental health crisis weeping, screaming. Why weren't they prioritised because no one seemed to know what they were doing. It was like being stuck in a time warped nightmare. I witnessed very sick people self discharging because they couldn't manage waiting any longer with no idea of timeframe. In all my years of working in the NHS this had to be the worst example of a service disintegrating and no one caring except for the patients
Visited Accident and emergency services on April 2024
Lister Hospital has not yet replied.
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Review titled Great cardiology staff
Rated 5 stars out of 5
by Colin Firth - Posted on 02 April 2024
Had to attend today for a cardio version procedure, the whole event was seamless, the nurses and everyone involved with the procedure were so good, they were attentive, friendly and made the whole appointment so easy.
Visited Cardiology on April 2024
Lister Hospital has not yet replied.
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Review titled Fantastic Midwifery Team
Rated 5 stars out of 5
by Carolina - Posted on 12 April 2024
This hospital has a fantastic midwifery team! I have had lots of issues while breastfeeding my new born baby and I was always offered same day visit from their very kind and knowledgeable team of midwives. I cannot recommend them enough, each one of them encouraged me to keep going and were very understanding and compassionate no matter what decision I wanted to make. They made me feel calm and reassured that I would get the support I needed and gave me lots of advice too. They also have a breastfeeding champion who is a very kind person and very caring indeed! I hope all these ladies get the appreciation they deserve from the hospital.
Visited Maternity services on April 2024
Lister Hospital has not yet replied.
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Review titled Great treatment, appalling administration
Rated 4 stars out of 5
by Linda Cosgrove - Posted on 05 March 2024
I had an echocardiogram on 1st November 2023, a 72 hour holter monitor and 12 lead ECG on 12th November 2023. It has taken 5 phone calls to different people in the cardiac department to finally be informed that the letter had been typed on 07th February 2024. It has taken a further 2 phone calls for my GP and myself to finally receive the letter on 5th March 2024. My GP could not discuss my symptoms and worries about heart disease as she did not have the relevant details. This has caused me unnecessary worry and stress.
Visited Cardiology on March 2024
Lister Hospital has not yet replied.
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Review titled Wonderful hearing aid
Rated 5 stars out of 5
by Robin Gibbs - Posted on 03 April 2024
I visited ENT at Lister in autumn 2023 and again in March 2024 having received my hearing aids and the staff were so pleasant and helpful and the hearing aids that I have received work perfectly and have transformed my hearing. Thank you all very much.
Visited Ear, Nose & Throat on March 2024
Lister Hospital has not yet replied.
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Review titled Hours waiting for treatment that never comes
Rated 1 star out of 5
by Anonymous - Posted on 23 March 2024
I was admitted to the hospital via a&e on the advice of my surgeon - who suspected I had an infection in my leg following metalwork insertion last year. I was sent to SAU where i waited to be treated by orthopaedics. Where I sat for 7 hours plus with a bad infection. I was not given any treatment or pain relief as the orthopaedic team did not prescribe any. My surgeon was confident that as he had prewarned the on call orthopaedic registrars that I was being admitted they would treat my infection quickly. Instead I was sat in a room and ignored for the majority of the day. My faith in the team to treat me properly is being seriously eroded.
Visited Orthopaedics on March 2024
Lister Hospital has not yet replied.
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Review titled Brilliant service
Rated 5 stars out of 5
by Emma Rook - Posted on 17 March 2024
The service I received at the Adult Urgent treatment centre on Friday was quick, efficient and friendly from the moment I spoke to the reception staff, to the triage nurse and to the senior nurse who treated me. I was very impressed at how smoothly everything was run and even though there were some problems with the computer system, the senior nurse was able to examine my xray (which also happened very quickly) and get back to me in a very fast time. Thanks!
Visited Accident and emergency services on March 2024
Lister Hospital has not yet replied.