Churchill Hospital - Ratings and reviews
Reviews
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Review titled Rude manner
Rated 1 star out of 5
by Anonymous - Posted on 10 April 2024
Having skin issues myself I have always had good experiences with dermatology but the phone conversation I just had trying to rearrange an appointment for my daughter was borderline rude and unprofessional. Her first appointment was made during her GCSE exams so we called and it was rearranged for just before. This has been cancelled and rearranged for again during her Exams so I called yesterday to rearrange. I was told the person was on a call and would call back. I never received a call however they said they left a voicemail ( I do not have an answer machine service so I'm unsure where this was left). I called again today to politely explain that she couldn't do the date they set due to it being in Exam month. I was told HE had checked himself and he had rearranged it for a couple of days after exams finished as there are no exams. I checked the diary and there is still important things happening in school that day that she cannot miss so I said she couldn't do that date. I was met with a rude "why can't you do that date?" not that I should have to explain but I did. I was then huffed at and told he would have to search as we have cancelled quite a few appointments. I said we had not and that the hospital keeps cancelling to have him point out that I cancelled the first one..which I did not-i rearranged the date they sent out as she couldn't do it. He then continued to point out that meant I have cancelled things my end too. I realised I was dealing with a rude person and waited for him to just give me a new appointment date. He came back with September ( annoying she has to wait so long after their cancellation but understandable.). He also seemed to be quite smug that we would wait now and that we would go to a different hospital. I have no issue with the appointment being cancelled by them and no issue waiting for a new one-my issue is the rudeness of the doctor?nurse I spoke to. Couldn't tell you who it was or what his job is as he didn't bother to tell me
Visited Dermatology on April 2024
Churchill Hospital has not yet replied.
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Review titled Top Class
Rated 5 stars out of 5
by Sue King - Posted on 13 October 2023
I have lived Worldwide and can say this team are the best I have encountered. The Hospital is like a Hotel my own private room and Bathroom..Cleanliness 5 star food better than normal .24 /7 care respect and Empathy. The skills of the Surgeons and dedication to patient care really is comendable .Thank you blessed to have been a patient with you .
Visited Obstetrics And Gynaecology on October 2023
Churchill Hospital has not yet replied.
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Review titled Oncology pharmacy
Rated 1 star out of 5
by Anonymous - Posted on 11 August 2023
Collected chemo meds today and sadly yet again prescription is missing meds. Now having to deal with the hospital bureaucracy and poor communication channels to resolve this
Visited Haematology on August 2023
Churchill Hospital has not yet replied.
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Review titled Superb team fantastic treatment
Rated 5 stars out of 5
by Ian Lovatt - Posted on 24 May 2023
I’ve been a patient since The end of 2022 with a newly diagnosed condition which I knew nothing about. Yesterday I turned up for an appointment feeling anxious and in a low mood given my symptoms. The nurse was just lovely. She took her time, explained things, changed the settings on my machine remotely, discussed other issues, and never once rushed me, even though she’d over run on her time with me. I cannot praise the team or thank them enough. Everyone provides such a stellar service. Thank you. I left much more hopeful than when I arrived.
Visited Respiratory Medicine on May 2023
Churchill Hospital has not yet replied.
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Review titled my appointment at breast clinic and breast scan
Rated 5 stars out of 5
by Jackie Dalziel - Posted on 15 April 2023
I attended my appointment 15th april 10 45 was greeted by a lovely young receptionist followed by a very nice consultant who made me feel at ease in fact I am writing this because everyone in each department could'nt have been more friendly or reassuring Thank you to you all.
Visited Breast cancer services on April 2023
Churchill Hospital has not yet replied.
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Review titled Kind and professional
Rated 5 stars out of 5
by Anonymous - Posted on 29 March 2023
My husband was treated here this week and spent a night in the hospital. Theatre were kind and patient and very professional despite the heavy workload. Thank you so much.
Visited Urology on March 2023
Churchill Hospital has not yet replied.
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Review titled Excellent Care
Rated 5 stars out of 5
by Anonymous - Posted on 26 February 2023
I have recently been treated by the oncology team at the Churchill and I cannot thank them enough. The professionalism and caring attitude of everyone that I met along the way shone through in every case, making me feel that I was in good hands from start to finish, in what has been an extremely difficult period in my life.
Visited Oncology - Medical on February 2023
Churchill Hospital has not yet replied.
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Review titled Excellent Care
Rated 5 stars out of 5
by Lorraine Carter - Posted on 14 December 2022
Today my appointment was speedy and completed with a really caring Team , I had had a very scary week leading up to my appointment but once I arrived everyone was so loving caring and understanding . It was very direct and was all over before I knew it . I had the news I was so hoping for and became extremely emotional with relief! The Nurse stayed with me after I had a procedure completed and only when I was ready walked me back to my husband . Amazing people from Admin to Doctors Specialist and Surgeons . Thank you all so much .
Visited Breast cancer services on December 2022
Churchill Hospital has not yet replied.
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Review titled Amazing experience
Rated 5 stars out of 5
by Anonymous - Posted on 07 December 2022
I accompanied my mother to her dermatology appointment. The consultant was kind impressive and sorted out all her skin lesions with a clear plan immediately. The system was amazing we had an appointment for biopsies and photographs all sorted within 30 minutes. So impressive
Visited Dermatology on December 2022
Churchill Hospital has not yet replied.
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Review titled Supportive, caring and efficient
Rated 5 stars out of 5
by Anonymous - Posted on 07 December 2022
I have been overwhelmed by the kindness and support of all the staff in all the departments I have visited over the last 2 months. Their efficiency has been exemplary, but coupled with the level of care and understanding, the whole experience has been amazing.
Visited Breast cancer services on December 2022
Churchill Hospital has not yet replied.