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Freeman Hospital - Ratings and reviews

Reviews

Displaying 1 to 10 of 54

  1. Review titled Fantastic staff

    Rated 5 stars out of 5

    by Kerry lansbury - Posted on 25 March 2024

    From being a patient on ward 4 staff lovely, alway really professional, even being very short staffed. The 2 staff members that put me to sleep and the 2 staff members in recovery were amazing ! I suffer from panic attacks and felt so at ease , safe and looked after, they really deserve to be praised.

    Visited Ear, Nose & Throat on March 2024

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    Review titled Freeman Hospital

    Replied on 26 March 2024

    Thank you for taking the time to leave your feedback regarding your care at the Freeman Hospital with the ENT department on ward 4. We are pleased that the staff were able to put you at ease, making you feel safe and looked after. We will pass on your feedback to the directorate, who will share with the team involved in your care.

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  2. Review titled Great team

    Rated 5 stars out of 5

    by Jo Patterson - Posted on 10 March 2024

    Was apprehensive about coming in for an angioplasty - but the team were great, reassuring and kind, as well as being highly skilled at what they do. Many thanks for taking good care of me

    Visited Cardiothoracic surgery on March 2024

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    Review titled Freeman Hospital

    Replied on 11 March 2024

    Thank you for taking time to leave your feedback regarding your care when attending the Freeman Hospital for an Angioplasty. We are pleased that you found the team who took care of you to be reassuring and highly skilled at what they do. Your feedback will be forwarded to the directorate, who will share with the team involved in your care.

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  3. Review titled Excellent care

    Rated 5 stars out of 5

    by Elaine Peers - Posted on 25 January 2024

    I visited the regional cancer outpatient clinic today.I would like to say a huge thank you for the care and support I have received. The NHS sometimes gets bad press I cannot praise the staff and consultant enough for the care I have received. Thank you again.

    Visited Don't know on January 2024

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    Review titled Freeman Hospital

    Replied on 29 January 2024

    Thank you for taking the time to leave your feedback regarding your care at the cancer outpatient clinic at the Freeman Hospital. We are pleased that your were happy with the care and support you received . We will forward your feedback to the directorate, who will share with the team involved.

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  4. Review titled Great practice

    Rated 5 stars out of 5

    by Gerald Kesterton - Posted on 24 October 2023

    Would just like to say a big thank you to all the people who looked after me when I had a (pacemaker) operation . Gerald Kesterton .thank you

    Visited Cardiothoracic surgery on October 2023

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    Review titled Freeman Hospital

    Replied on 25 October 2023

    Thank you for taking the time to leave your feedback regarding your recent experience in the Cardiothoracic service at the Freeman Hospital. We are pleased to hear that you were well looked after and we hope that you are recovering well from your procedure.

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  5. Review titled Excellent care

    by avocethe53 - Posted on 02 November 2023

    I had a short stay on 10 overnight and all the staff were friendly and approachable, specifically the night staff deserve a special thank you - Hannah was my main nurse, a HCA and another nurse (sorry I didn’t catch your names). Everyone was so kind, patient and professional, despite being busy. The ward was also immaculately clean. An excellent example of what hospital care should be. Well done, 10.

    Visited October 2023

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    Provided by Care opinion

    Review titled Freeman Hospital

    Replied on 06 November 2023

    Thank you for taking the time to leave your feedback regarding your recent short stay on Ward 10 at the Freeman Hospital. We are pleased to hear that the staff treated you so well and that you were well looked after even though the ward was very busy.

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  6. Review titled Visit to emergency ENT referral via GP

    Rated 5 stars out of 5

    by Melissa Jo Ramsden - Posted on 19 October 2023

    Saw me within a few hours, very impressed. Quickly seen and tested and a quick way of going forward.

    Visited Ear, Nose & Throat on October 2023

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    Review titled Freeman Hospital

    Replied on 23 October 2023

    Thank you for taking the time to leave your feedback regarding your recent experience in the emergency ENT service at the Freeman Hospital. We are pleased to hear that you were seen quickly and a plan was made for going forward.

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  7. Review titled Great Ward

    Rated 5 stars out of 5

    by MacMay - Posted on 27 October 2023

    Stayed overnight on Ward 27. The staff were friendly, helpful, polite and professional. The food was good and plentiful. The staff always made sure you had a hot drink and biscuits. A big thank you to all the staff for a good stay.

    Visited Cardiology on October 2023

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    Review titled Freeman Hospital

    Replied on 30 October 2023

    Thank you for taking the time to leave your feedback regarding your stay on Ward 27 at the Freeman Hospital. We are pleased to hear that you found the staff friendly and helpful and that the food and drinks were plentiful We hope that you are recovering well from your stay.

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  8. Review titled State of the art Hospital

    Rated 5 stars out of 5

    by BARBARA ALEXANDER - Posted on 19 February 2024

    I cannot thank all the staff who looked after me when admitted in September 2023 for their kindness and care nothing was too much trouble for them. I am still attending for treatment and still receiving great care.

    Visited Gastrointestinal and Liver services on September 2023

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    Review titled Freeman Hospital

    Replied on 07 March 2024

    Thank you for taking time to leave your feedback regarding your care at Gastrointestinal and Liver Services at the Freeman. We are pleased that the staff kind and caring. Your feedback will be forwarded to the directorate, who will share with the team involved in your care.

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  9. Review titled Doctors professional & superb Nursing Staff-ENT:Out-Patients

    Rated 4 stars out of 5

    by Anonymous - Posted on 18 September 2023

    I cannot thank you enough for the superb care I received in the ENT Out-patient department at the Freeman. I do actually think the doctors there may have saved my life. From the moment I walked in I was confident in the staff. Exceptionally well greeted by the front desk. SHO and Registrar both took enormous care in looking at me and prescribed what I think was the most appropriate treatment. Given tea and a sandwich and a pot of orange juice. The nursing staff were so polite and immaculate. Well done everybody.

    Visited Ear, Nose & Throat on August 2023

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    Review titled Freeman Hospital

    Replied on 20 September 2023

    Thank you for taking the time to leave your feedback regarding your recent experience in the ENT outpatient department at the Freeman Hospital. We are pleased to hear that you received superb care and attention from all staff. We will forward your kind feedback to the directorate, who will share with the team involved in your care.

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  10. Review titled Smokers at every entrance cigarettes inside doorways

    Rated 3 stars out of 5

    by Anonymous - Posted on 01 September 2023

    Great nursing staff and Dr's, but sadly the grounds are a smokers paradise. I decided to walk around the hospital to get some freshair but struggled to find somewhere that did not have several people smoking outside at any entrance. There is no one enforcing the "smoke free" policy. I have seen people on three occasions smoking before they leave the hospital, cigarette butt's can be seen inside doorways. The whole situation is pointless without enforcement and fines, children have to walk past people smoking before going for treatment.

    Visited Lung cancer services on August 2023

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    Review titled Freeman Hospital

    Replied on 04 September 2023

    Thank you for taking the time to leave your feedback regarding your recent experience attending the Freeman Hospital. We are pleased that you found all of the staff great but we are sorry to hear your feedback related to smoking on site. As you will be aware the Trust does have a smoke and vape free policy which should be adhered to by all patients, staff and visitors. We do have regular communications to remind all visitors to the grounds about the policy and will continue to raise awareness of the smoke free rule. If you wish to raise your concerns with someone who is not involved in your care, the Patient Advice and Liaison Service (PALS) can help sort out problems quickly and can be contacted on Freephone 0800 032 02 02 or by email on northoftynepals@nhct.nhs.uk.

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