London Ambulance Service NHS Trust - Ratings and reviews
Reviews
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Review titled Helpful
Rated 5 stars out of 5
by Carly - Posted on 11 April 2024
They was helpful they also kept on phoning up to make sure I was still ok and if it got worse also they was understandable and very calm
Visited April 2024
London Ambulance Service NHS Trust has not yet replied.
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Review titled Professional and reassuring
Rated 5 stars out of 5
by Anonymous - Posted on 10 April 2024
The paramedic was so reassuring in our time of stress and worry. Thorough, kind, patient, warm and professional. A really wonderful paramedic in a service under extreme pressure. My partner received the best treatment and was correctly advised.
Visited April 2024
London Ambulance Service NHS Trust has not yet replied.
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Review titled great practice & response rate.,
Rated 5 stars out of 5
by Maria - Posted on 19 April 2024
scott, bryana, ben. extremely professional , kind, calm and knowledgeable. a massive thanks to them all. they are heros yet paid poorly!we need them and if we don’t take care of them we will lose them to other countries. can’t thank them enough . please pass on this message . nw9 to royal free hospital around 16:00 on 19/04/24
Visited April 2024
London Ambulance Service NHS Trust has not yet replied.
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Review titled Great Practice and friendly staff
Rated 5 stars out of 5
by Anonymous - Posted on 02 March 2024
Team s108 came to check my hear conditions after a road accident happened to me and my husband yesterday, they were extremely friendly and helpful. We are very grateful for their advice and check.
Visited March 2024
London Ambulance Service NHS Trust has not yet replied.
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Review titled Compassionate and responsive
Rated 5 stars out of 5
by Anonymous - Posted on 13 March 2024
My brother in London has mental health struggles , recently I became increasingly concerned for his welfare when speaking to him on the phone, I was in Ireland and unable to go and see him to check on him in person. I was calling daily and he was becoming more and more despondent, negative and uncommunicative. I made a call to the London ambulance service via 111 to request a welfare check. Within hours a crew had called on him, they sat , took time to really have a conversation with him and offer support not just as a pair of ears but by sharing lived experience , coping techniques and further places and people he could receive support from when struggling on very dark days. They followed up with his doctor and as a result he has been given further support and is now on his way back to better mental health .I cannot say thank you enough for their responsiveness, professionalism and sheer kindness shown to a man struggling to see the way out, and for his family who were not able to provide that in the moment one to one contact that was so needed
Visited March 2024
London Ambulance Service NHS Trust has not yet replied.
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Review titled Amazing Paramedics!!
Rated 5 stars out of 5
by Anonymous - Posted on 03 April 2024
cad4590 (Call-sign d430) attending my mothers home on 27 March 2024 and were amazing. from the whole check to explaing and reassuring mum all the way through. Very caring team and made sure mum knew what to do next
Visited March 2024
London Ambulance Service NHS Trust has not yet replied.
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Review titled Truly grateful
Rated 5 stars out of 5
by Jennifer wall - Posted on 27 March 2024
London ambulance service attended to my mother on 25.03.24 postcode n1 3ny. The ambulance crew were amazing and through, they saved my mother's life. My mum is elderly has COPD, the crew were respectful and treated my mum with dignity. There are not enough words to tell you how truly thankful the family is. Please pass this on to the two crews who attended. Without them my mum would no longer be with us
Visited March 2024
London Ambulance Service NHS Trust has not yet replied.
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Review titled Probably helped to save my life
Rated 5 stars out of 5
by Martin - Posted on 08 April 2024
Went for review at cedarbrook practice.irregular pulse was found.ambulance called and arrived less than an hour.ambulance the policy k me to Hammersmith hospital.on the way numerous eggs were taken checking my heart.injection was given to keep me calm needles were fitted provide immediate opportunity at hospital for Treatment. I had a complete hart block I believe. The 2 ambulance guys assisting were completely calming. I never realised how much these guys did. Very professional. My heartfelt thanks
Visited February 2024
London Ambulance Service NHS Trust has not yet replied.
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Review titled Great people skills
Rated 5 stars out of 5
by Nicky Lawrence-Gravestock - Posted on 18 February 2024
The ambulance came immediately to respond to my daughter. I was so impressed with both the paramedics people skills, how attentive they were to her pain and how respectful, asking consent to look at medical records etc.
Visited February 2024
London Ambulance Service NHS Trust has not yet replied.
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Review titled Genuine down to earth practitioner
Rated 5 stars out of 5
by Linda - Posted on 08 February 2024
He was polite. Just did what he needed to do. Chatty when prompted. Genuinely overall nice guy and also gave advise.
Visited February 2024
London Ambulance Service NHS Trust has not yet replied.