Chapel Allerton Hospital - Ratings and reviews
Reviews
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Review titled Well done
Rated 5 stars out of 5
by frazzled01 - Posted on 03 April 2024
I needed to find information for my Mum on her medication and spoke with the department secretary who was very helpful and took all my concerns away, she was highly professional and very positive. I would like to say for the record that she dealt with my issues in a very productive and pleasant manner and I hope she gets the recognition she definitely deserves. She was very thoughtful... Well done the NHS !!!
Visited Rheumatology on April 2024
Chapel Allerton Hospital has not yet replied.
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Review titled No reception staff and bad signage in hospital
Rated 2 stars out of 5
by Jennie - Posted on 15 March 2024
There was no reception, so nobody to ask there where to go as was not clear in entrance where the Orthopaedics department was. Had to ask a lovely volunteer lady who pointed the direction but not sure exactly where it was. The signs in this hospital are really bad and many other patients complained too as we all lost going round. The staff acknowledged this themselves and said they get many complaints about this and the fact there is nobody on reception either. All staff we spoke to from volunteers to the Dr my husband saw were all very pleasant and friendly but the worst hospital I ever visited for getting lost easily which could be addressed without too much expense!
Visited Orthopaedics on March 2024
Chapel Allerton Hospital has not yet replied.
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Review titled Excellent service
Rated 5 stars out of 5
by Linda C - Posted on 16 February 2024
I have been seen in the Rheumatology outpatients department since August 2023 and have been very impressed with the Chapel Allerton Hospital’s out patients’ procedures. I do hope that due recognition is given to whoever is responsible for the organisation of the process, which I believe must be world leading and we offer our congratulations. On each of the 3 occasions we have attended an outpatients appointment for myself, we have been kept fully informed and I have been able to take the follow up processes (blood tests, Dopler test, x-ray, ECG, capillaroscopy) at the same time as my appointment) plus advice given face to face, with some tests arranged separately (pulmonary function tests, MRI, physiotherapy.) We have been quite astonished and very pleased with the service, particularly as, largely housebound, I find it very difficult to attend appointments and suffer from the after effects of the adrenaline needed to attend for some time, which makes me unable to rest or sleep until the adrenaline calms down. All staff we met from arriving to leaving, were courteous and helpful, a first class service! Thanks to all.
Visited Rheumatology on February 2024
Chapel Allerton Hospital has not yet replied.
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Review titled Prolonged waiting
Rated 3 stars out of 5
by David Bunyan - Posted on 20 February 2024
Visited Chapel Allerton with my wife. She was seen within a reasonable time of her appointment but waited nearly 1 hour for blood tests. The staff were unapologetic for the wait and did little to improve the situation. This is unacceptable.
Visited Rheumatology on February 2024
Chapel Allerton Hospital has not yet replied.
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Review titled Appointment Cancelation inappropriate
Rated 3 stars out of 5
by Anonymous - Posted on 14 February 2024
Unfortunately I visited the hospital with my mother in law who has to have a wheel chair for mobility we had a appointment for the Rheumatology clinic but was told her appointment was cancelled last month, and we sent a text to her house phone she is 92 and hard of hearing and no answer phone. This obviously is the incorrect method and a letter stating the new date and time for a rescheduled appointment is more appropriate option unfortunately new technology is not the same for every one concerned.
Visited Rheumatology on February 2024
Chapel Allerton Hospital has not yet replied.
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Review titled Excellent service
Rated 5 stars out of 5
by Karen milburn - Posted on 22 March 2024
Dr Bennet did a really good job on removing my cancer ulcer my scarring is really neat and not very noticeable at all nearly everyone who knows my procedure has said what a good job she did ..and I work within a hospital with doctors and consultants who have noticed what a neat job she did ..thank you Dr Bennet
Visited Dermatology on January 2024
Chapel Allerton Hospital has not yet replied.
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Review titled Great care and professionalism
Rated 5 stars out of 5
by Andrea Robson - Posted on 18 January 2024
Had a skin cancer removed and had a skin graft. On every visit l was treated with great care, compassion and professionalism from every member of staff. Very greatfull to a very professional team. Thankyou all.
Visited Dermatology on January 2024
Chapel Allerton Hospital has not yet replied.
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Review titled Great experience
Rated 5 stars out of 5
by Kevin Riley - Posted on 28 December 2023
I have visited the Neuro physio department for a course of treatment and have found it very helpful and informative. The staff were amazing and Sarah was an amazing physio . Very understanding and professional.
Visited Rehabilitation on December 2023
Chapel Allerton Hospital has not yet replied.
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Review titled Ward 5 Gasro. Care
Rated 5 stars out of 5
by Brian Guy - Posted on 19 September 2023
The nursing staff on this ward are very highly skilled and the most efficient I have ever seen in the NHS. Fantastic service. Thanks for your very kind attention. Regards Brian Guy
Visited Don't know on September 2023
Chapel Allerton Hospital has not yet replied.
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Review titled Cancelled!!
Rated 2 stars out of 5
by Anonymous - Posted on 17 July 2023
I keep getting appointments and then a few weeks beforehand they are cancelled. What is going on? From initially supposed to have been seen on the 7th July, my next appointment is now towards the end of September. I'm in pain and fed up. I feel quite forgotten about and tired of it all.
Visited Rheumatology on July 2023
Chapel Allerton Hospital has not yet replied.