Wharfedale Hospital - Ratings and reviews
Reviews
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Review titled Fantastic service
Rated 5 stars out of 5
by Anonymous - Posted on 21 March 2024
Having badly sliced my leg open with a circular saw, I attended the minor injuries dept today. I was seen almost immediately by an extremely nice doctor, whose name I didn't get, unfortunately. He was very professional, reassuring and attended to my wound. I was given the best possible care, with everything explained in detail throughout. I was stitched up, wound dressed and was on my way within 40 minutes of arriving. I could not have wished for better. Thank you very much indeed, especially to the doctor that attended to me.
Visited Urgent Treatment Centre on March 2024
Wharfedale Hospital has not yet replied.
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Review titled Quick efficient and friendly service
Rated 1 star out of 5
by Hazel - Posted on 15 March 2024
I visited the walk in phlebotomy blood test then walk in xray department. I visited my gp at 10am and by 1pm had had blood tests and xray in same day. Staff all super friendly and caring . So good to have a walk in service to start process of having tests done quickly without waiting for letters through the post . Thankyou
Visited Don't know on March 2024
Wharfedale Hospital has not yet replied.
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Review titled Attended minor injuries unit with cut above left eye.
Rated 5 stars out of 5
by Stephen Farnill - Posted on 27 December 2023
Was a bit worried as junior doctors strike. Dealt with in one hour and twenty five minutes. Checked out etc and felt relieved,
Visited Urgent Treatment Centre on December 2023
Wharfedale Hospital has not yet replied.
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Review titled Minor injuries
Rated 1 star out of 5
by Anonymous - Posted on 07 December 2023
Not enough staff on for minor injuries. After sitting for 2 hours only 3 people had been called. Nurses just walking about chatting and going in the stock cupboard. There is certainly no sense of urgency for them. People coming in hours after me and being seen first and certainly didn’t need to. Receptionist staff are not the friendliest and don’t look like they enjoy their jobs. No communication as to how long waiting times are. Still waiting to be seen might be here all day.
Visited Urgent Treatment Centre on December 2023
Wharfedale Hospital has not yet replied.
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Review titled Friendly and helpful
Rated 5 stars out of 5
by Anne S - Posted on 05 August 2023
I had cataract surgery August 2023. Every member of staff went out of their way to welcome me to Ward 1 and put me at ease. The nursing staff, theatre staff and the staff in the recovery room were all so friendly and professional. I felt very confident that I was having the best treatment. I live in Otley and it was good to be able to use a local facility. No worries now about having my second cataract removed!
Visited Cataract Surgery on August 2023
Wharfedale Hospital has not yet replied.
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Review titled Good hospital
Rated 5 stars out of 5
by Graham Clews - Posted on 05 January 2024
Wharfedale is a very nice hospital to be treated by, however since my appointment in August to discuss my ongoing treatment I have not heard from them which is a concern as my condition has deteriorated, this is despite writing to the surgeon myself and my doctors surgery writing to the consultant !!!
Visited Don't know on August 2023
Wharfedale Hospital has not yet replied.
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Review titled Excellent treatment
Rated 5 stars out of 5
by Pat Kelly - Posted on 04 July 2023
Day surgery biopsy. Great staff throughout. Treated with kindness and courtesy by everyone in an atmosphere of calmness.
Visited Vascular surgery on July 2023
Wharfedale Hospital has not yet replied.
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Review titled Poor standards
Rated 1 star out of 5
by Anonymous - Posted on 09 July 2023
Fantastic building and great potential . Sadly receptionist felt she could diagnose me in the waiting room and dismissed my concerns when I felt I needed to be see . 111 backed me up but they turned me away. “Nurse too busy “ . Wow bet she’s glad she’s not a midwife .
Visited Urgent Treatment Centre on July 2023
Wharfedale Hospital has not yet replied.
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Review titled Fantastic NHS treatment
Rated 5 stars out of 5
by Phil - Posted on 28 June 2023
Having cut my big toe very badly, I went to the Minor Injuries clinic at Wharfedale. Explaining that it was bleeding very profusely, I was taken straight through to a room where two really professional and friendly members of the nursing team took quick action to stop the bleeding, clean me up, give me a tetanus jab and sew the wound up. In these times of NHS criticism, I want to fully emphasise that I couldn't have asked for better treatment than these two ladies gave. I'm only sorry that I can't name them here (though one had driven from Hull to Otley for her shift - that's dedication indeed!
Visited Urgent Treatment Centre on June 2023
Wharfedale Hospital has not yet replied.
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Review titled Great treatment
Rated 5 stars out of 5
by Martin Bamforth - Posted on 01 June 2023
Called in to the Urgent Treatment Centre with a painful infected toe on Wednesday 31 May, having paid for plenty of parking time and fully expecting a long wait. It was busy, but I was home within an hour, fully sorted. All the staff I saw were excellent - professional, friendly and very efficient - simply couldn’t have been a better experience. Thanks very much!
Visited Urgent Treatment Centre on May 2023
Wharfedale Hospital has not yet replied.