Hospital Of St Cross - Ratings and reviews
Reviews
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Review titled Physiotherapy
Rated 5 stars out of 5
by Carolyn Mcgaughey - Posted on 21 April 2024
Visited the physiotherapy department at 11:15 on the 17th April. Very impressed with the service. Everything explained in detail very informative and the therapist was extremely polite and it was obvious she knew her role well. Very pleasant experience thank you.
Visited Physiotherapy on April 2024
Hospital Of St Cross has not yet replied.
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Review titled You heard me, you care, you created an action plan.
Rated 5 stars out of 5
by Abigail - Posted on 18 March 2024
(I know I'm not supposed to leave a name in the review, but he is so worthy of it) I want to thank d.e.go for listening to my concerns and actually hearing me and most of all caring enough to create and action a plan that keeps my diabetes in check and allows me to live a healthier, happier life. You're a real asset to the NHS and I can't thank you enough for helping me get my life back in order. Thank you so very much dan (this won't let me use a capital d) for all your help, your care and your time.
Visited Diabetic Medicine on March 2024
Review titled Hospital Of St Cross
Replied on 04 April 2024
Hello Abigail, thank you so much for your kind review. If you would like to give a special thanks to an individual or team who went above and beyond with your care, consider nominating them for our World Class Colleague awards by following this link: https://www.uhcw.nhs.uk/world-class-colleague-nomination/. We appreciate all comments, both positive and negative, as it means we can better understand what is important to our patients and continually improve. Communications Team University Hospitals Coventry and Warwickshire (UHCW) NHS Trust Telephone: 0800 028 4203
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Review titled Urgent care
Rated 5 stars out of 5
by Yvonne Leek - Posted on 25 January 2024
Cannot thank the wonderful staff enough for the excellent care they gave my partner following a fall. Xray dept also 1st class.
Visited Urgent Treatment Centre on January 2024
Review titled Hospital Of St Cross
Replied on 04 April 2024
Hello Yvonne, thank you so much for your kind review. If you would like to give a special thanks to an individual or team who went above and beyond with your care, consider nominating them for our World Class Colleague awards by following this link: https://www.uhcw.nhs.uk/world-class-colleague-nomination/. We appreciate all comments, both positive and negative, as it means we can better understand what is important to our patients and continually improve. Communications Team University Hospitals Coventry and Warwickshire (UHCW) NHS Trust Telephone: 0800 028 4204
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Review titled Utter Shambles
Rated 1 star out of 5
by Clive Pallett - Posted on 11 January 2024
After waiting 6 weeks for a hip MRI, I was informed it would be a further 6-8 weeks to get the report. It is now 10 weeks post MRI and no report available. Disgraceful service.
Visited Diagnostic Imaging on December 2023
Hospital Of St Cross has not yet replied.
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Review titled First class service
Rated 5 stars out of 5
by Anonymous - Posted on 02 December 2023
Wonderful caring staff on Cedar ward. Cannot fault the professionalism of the whole team from Surgeon, anaesthetists, nurses, cleaners and catering staff. Well done everyone
Visited Orthopaedics on December 2023
Hospital Of St Cross has not yet replied.
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Review titled Brilliant service
Rated 5 stars out of 5
by Gill Jones - Posted on 27 December 2023
I had my second cataract surgery in October (first in August) under general anaesthetic. Excellent service by all the staff, such kindness, and patience throughout. I do not know names, but I am sure those on duty on that day (6th October) will know who they are. A huge thank you to everyone.
Visited Cataract Surgery on October 2023
Hospital Of St Cross has not yet replied.
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Review titled St Cross Hospital Blood Test Unit - What a Difference!
Rated 5 stars out of 5
by MR RICHARD J OWEN - Posted on 27 September 2023
I was referred by my GP for a blood test at St Cross Hospital. I made an appointment online for 14.15 today. Checked in at 14.10 and left the unit at 14.20. I remember a previous visit some years ago when you simply turned up (no appointment system existed) had to obtain a numbered ticket from a machine and then join the waiting clients (30 +) until your number came up. The nurses were working flat out, but demand was clearly outstripping the resources available. The wait to be seen was from recollection over 45 minutes. I congratulate those in the NHS who have brought about the remarkable improvement to the service provided by this still busy unit.
Visited Haematology on September 2023
Hospital Of St Cross has not yet replied.
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Review titled Totally professional team.
Rated 5 stars out of 5
by John Scobbie - Posted on 14 September 2023
I had to attend Willow ward for a colonoscopy, the staff were polite, professional and courteous. I cannot commend the consultant and his brilliant team highly enough. Thank you all for your dedication and hard work. NHS at its best.
Visited Gastrointestinal and Liver services on September 2023
Hospital Of St Cross has not yet replied.
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Review titled Professional and caring
Rated 5 stars out of 5
by Brigid Grove - Posted on 24 September 2023
I recently spent 3 days on Cedar Ward The staff were very professional and caring. In particular the tall Indian nursing assistant on nights. He worked non stop all night answering to patient needs. He was very respectful in terms of personal care. The whole process of having a knee replacement was made much easier by everything being explained in full with outcome expectations included. Thank you all very much for your care.
Visited Orthopaedics on September 2023
Hospital Of St Cross has not yet replied.
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Review titled Lovely staff
Rated 5 stars out of 5
by Sadie - Posted on 25 August 2023
I have had to go to the Day Surgery ward twice, and both times I have been impressed by the kindness of the staff. Nurses, doctors and everyone involved were all so caring and reassuring. I am very grateful for their kindness.
Visited Pain Management on August 2023
Hospital Of St Cross has not yet replied.