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King's Mill Hospital - Ratings and reviews

Reviews

Displaying 1 to 10 of 168

  1. Review titled Could not have paid for this level of care

    Rated 5 stars out of 5

    by Gill Woodhouse - Posted on 27 March 2024

    I came in following an accident at home. I was admitted into resus where the care team were excellent. Following a series of x-rays, I was informed that I needed surgery to fix the two fractures in my leg. Needless to say I was shocked and very nervous. From being admitted to the post op care on ward 12, I cannot fault this hospital. The care, compassion and dignity I have witnessed over the last few days has been tremendous. All the staff, and I mean all, are truly wonderful. It's so far removed from the headlines in the news this week. This is the NHS at it's very best.

    Visited Orthopaedics on March 2024

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  2. Review titled Absolutely brilliant

    Rated 5 stars out of 5

    by Rebecca Turner - Posted on 15 March 2024

    I came today to have a procedure on my lumbar spine which I was a little anxious about considering my last injection was so incredibly painful done by another practice. As soon as I arrived I was greeted professionally and friendly. The procedure was absolutely brilliant! I was told throughout what what happening and they kept me calm by asking lots of questions about me. I wasn't rushed and throughout was asked if I was ok.I felt very at ease and the injection wasn't half as bad as the last! These people were amazing and I feel better for knowing when I have another injection I won't have to be so anxious and worried. Thank you!

    Visited Pain Management on March 2024

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  3. Review titled Excellent

    Rated 1 star out of 5

    by Lynn - Posted on 13 March 2024

    The best care understanding professional but Human made me feel at ease and relaxed at a stressful time such wonderful care amazing team ♥️

    Visited Breast cancer services on March 2024

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  4. Review titled Incredible care!!!

    Rated 5 stars out of 5

    by Anonymous - Posted on 17 March 2024

    My mother received the most amazing care leading right up to death. The staff were just wonderful from the carers, nursing staff, doctors and consultants. The care for us as family was also outstanding. We were treated with such compassion, friendliness, and nothing was too much trouble. I cannot express how grateful and appreciative I am for all the staff and what they did for my mum and and us as a family. It was a wonderful passing done with dignity, respect and kindness. A special shout out to all the staff on level 3 ward 33 you were exceptional!!!

    Visited Accident and emergency services on March 2024

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    King's Mill Hospital has not yet replied.


  5. Review titled P A L S useless. Still awaiting results.

    Rated 1 star out of 5

    by Anonymous - Posted on 16 March 2024

    I had a dermatological procedure over a month ago now and emailed the P A L S team to ask for their help and assistance in finding out the results of the tissue sample from histopathology. They took a week to even respond to my emails and only then once I had warned them that I would visit them in person, which I had to do last time this happened. I still do not have the results of my tissue sample which is causing some distress, not helped by the incompetent and inefficient 'patient experience team' not doing their jobs properly. Once again, King's Mill Hospital demonstrates appalling service and dire communication for patients.

    Visited Dermatology on March 2024

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  6. Review titled Amazing staff

    Rated 5 stars out of 5

    by Stacey - Posted on 22 March 2024

    I can't express this enough, the staff were amazing. I'm such an emotional, uncomfortable person and they helped every step of the way. Three female staff who handled my colonoscopy. I've never written a review before but this is something that needed to be mentioned. Im so grateful I had these women for my appointment. They were happy and chatty and could tell if I was feeling off and needed cheering up or distracting. Honestly can't describe how I feel, it turned out to be the complete opposite of what I thought. Thank you :')

    Visited Diagnostic Endoscopy on March 2024

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    King's Mill Hospital has not yet replied.


  7. Review titled Minor Op perfect on the day but attrition needed to get it

    Rated 2 stars out of 5

    by Andy - Posted on 14 February 2024

    After months of battling with the hospital to all get an appointment date confirmed for my dermatological procedure and having no assistance at all from PALS, who I eventually had to pay a visit to in person as they were not responding to emails - I finally had my surgery today. On the day the consultant surgeon and associated support / nursing staff were first class and demonstrated kindness, compassion, various skill sets and provided for my communication needs and I have received nothing but the best care and treatment in dermatology today, which I am grateful for. I would not choose to have another appointment anywhere at King's Mill again purely because the communication and inadequate information provision is so appallingly bad, along with the car park. Trying to get access to the information I needed and assistance with what were often rudimentary questions was impossible at times and it was both infuriating and stressful. The care was fantastic once you get through all the barriers and unnecessary bureaucracy which is both killing the NHS and making many patients lose patience and tolerance with them too. I just can't cope with such dire administrative competency and therefore I will travel further afield to another hospital in future, which is a shame as poor communication is perhaps top of the list when it comes to patient dissatisfaction with the health service and yet it is the easiest to remedy.

    Visited Dermatology on February 2024

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  8. Review titled Utterly useless

    Rated 1 star out of 5

    by Anonymous - Posted on 18 February 2024

    Still sat here 7 hour later and back at square one, no one even read the notes or had any idea why we were here in the first place, would recommend avoiding this a&e departmemt

    Visited Accident and emergency services on February 2024

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    King's Mill Hospital has not yet replied.


  9. Review titled Great care and service

    Rated 5 stars out of 5

    by Keith Parkinson - Posted on 27 February 2024

    Can't fault the experience that I had during my Biopsy. Not the most pleasant of procedures but excellent care from everyone involved.

    Visited Prostate Cancer Service on February 2024

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    King's Mill Hospital has not yet replied.


  10. Review titled Front line Staff Amazing

    Rated 4 stars out of 5

    by Anonymous - Posted on 06 February 2024

    Presented from GP Referral busy day triage was amazing, had ecg X-ray, Consultant was very of hand send me on my way with Steroids and Antibiotics he said you could have Flu but your X-ray picked up a Infection

    Visited Accident and emergency services on February 2024

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    King's Mill Hospital has not yet replied.